# EZR26 - 5G Router WiFi6

5G Wi-Fi 6 router features an X62 cellular modem and a metal enclosure with heat-sink top cover.

Powered by a 1.3GHz ARM processor and hardware NAT engine, the EZR26-5G Wi-Fi 6 router combines cutting-edge 5G NR cellular modem with Wi-Fi 6 hotspots.&#x20;

Housed in a robust aluminum enclosure with optimized heat management and equipped with MIMO antenna arrays for maximum RF efficiency. It works standalone to connect to 5G-NR Sub-6 cellular bands on SA and NSA networks with 3G/4G fallback and delivers fast-speed cellular data internet for various daily uses and industrial applications.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2F44bItsaJ0co6GUOUg1ka%2F5GNR-Modem-Cellular-Router-Wi-Fi-6.jpg?alt=media&amp;token=d6395abb-7fee-4d79-8233-6b75a1db23d5" alt=""><figcaption><p>EZR26-5G NR Modem Cellular Router Wi-Fi 6</p></figcaption></figure>

The EZR26-5G router has 4x MIMO cellular antennas to provide maximum throughput and stable connections. The internal cellular modem is unlocked to work on major 3G/4G/5G mobile networks. The supported frequency bands depend on the modem model you have chosen. Please use a Nano SIM card on slot 1 to connect to your preferred network provider.

***

{% content-ref url="/pages/Qfqvfz686mYVk2YB6t0D" %}
[Hardware Overview](/manual/hardware-overview)
{% endcontent-ref %}

{% content-ref url="/pages/oHt3kuSItI5Y0JfXFX11" %}
[Installation](/manual/installation)
{% endcontent-ref %}

{% content-ref url="/pages/1J1yToI9yDH3qHuaAgRT" %}
[Firmware](/manual/firmware)
{% endcontent-ref %}

{% content-ref url="/pages/D1iWOt1BXL7QQQFQDVSl" %}
[Advanced](/manual/advanced)
{% endcontent-ref %}


# Hardware Overview

The EZR26-5G router's technical specifications include the motherboard, modem, antenna, etc.

{% content-ref url="/pages/0QRnjW871XYzQ5bCI3F8" %}
[Package](/manual/hardware-overview/package)
{% endcontent-ref %}

{% content-ref url="/pages/dC5HBELn9pPHKjyCmdqI" %}
[Physical Interfaces](/manual/hardware-overview/physical-interfaces)
{% endcontent-ref %}

{% content-ref url="/pages/oi5BP2ZE0870qRVbor6y" %}
[Indicators](/manual/hardware-overview/indicators)
{% endcontent-ref %}

***

## Hardware Specifications

**5G-NR CELLULAR MODEM**

{% tabs %}
{% tab title="EMEA Modem" %}

<table><thead><tr><th width="174.66666666666666">Specification</th><th width="252">5G-NR</th><th>4G-LTE</th></tr></thead><tbody><tr><td>Category</td><td>Sub-6 GHz<br>3GPP Release 16 NSA/SA</td><td>Download CAT19<br>Upload CAT18</td></tr><tr><td>Bands:</td><td>n1 3 5 7 8 20 28 38 40 41 71 75 76 77 78</td><td><strong>FDD:</strong> B1 3 4 5 7 8 20 28 32 71<br><strong>TDD:</strong> B38 40 41 42 43</td></tr><tr><td>Download Speed:</td><td><strong>5G SA:</strong> 2.4 Gbps<br><strong>5G NSA:</strong> 3.4 Gbps</td><td>1.6 Gbps</td></tr><tr><td>Upload Speed:</td><td><strong>5G SA:</strong> 900Mbps<br><strong>5G NSA:</strong> 550Mbps</td><td>200 Mbps</td></tr><tr><td>3G WCDMA:</td><td><p>Band 1 5 8</p><p>DL 42 Mbps / UL 5.76 Mbps</p></td><td></td></tr><tr><td>Temperature:</td><td>Working: -30°C to +75 °C</td><td></td></tr></tbody></table>
{% endtab %}

{% tab title="Global Modem" %}

<table><thead><tr><th width="174.66666666666666">Specification</th><th width="252">5G-NR</th><th>4G-LTE</th></tr></thead><tbody><tr><td>Category</td><td>Sub-6 GHz<br>3GPP Release 16 NSA/SA</td><td>Download CAT19<br>Upload CAT18</td></tr><tr><td>Bands:</td><td>n1 2 3 5 7 8 12 13 14 18 20 25 26 28 29 30 38 40 41 48 66 70 71 75 76 77 78 79 </td><td><strong>FDD:</strong> B1 2 3 4 5 7 8 12 13 14 17 18 19 20 25 26 28 29 30 32 66 71 <br><strong>TDD:</strong> 34 38 39 40 41 42 43 48</td></tr><tr><td>Download Speed:</td><td><strong>5G SA:</strong> 2.4 Gbps<br><strong>5G NSA:</strong> 3.4 Gbps</td><td>1.6 Gbps</td></tr><tr><td>Upload Speed:</td><td><strong>5G SA:</strong> 900Mbps<br><strong>5G NSA:</strong> 550Mbps</td><td>200 Mbps</td></tr><tr><td>3G WCDMA:</td><td><p>Band 1 2 4 5 8 19</p><p>DL 42 Mbps / UL 5.76 Mbps</p></td><td></td></tr><tr><td>Temperature:</td><td>Working: -30°C to +75 °C</td><td></td></tr></tbody></table>
{% endtab %}
{% endtabs %}

**EZEN6X - ROUTER MOTHERBOARD**

<table><thead><tr><th width="263">Subjects</th><th>Specifications</th></tr></thead><tbody><tr><td>CPU Chipset:</td><td>MT7981B</td></tr><tr><td>Clock Speed:</td><td>1.3 GHz</td></tr><tr><td>System Memory:</td><td>DDR4 1GB</td></tr><tr><td>Flash Memory:</td><td>NAND 128MB</td></tr><tr><td>SIM Card Slot:</td><td>2x Nano SIM (12.3x8.8 mm)</td></tr><tr><td>RJ45 Ports:</td><td>4x 1000 Mbps and 1x 2500 Mbps</td></tr><tr><td>Indicator:</td><td>Power / System / Mobile / WAN / Wi-Fi</td></tr><tr><td>Temperature:</td><td>Working: -30 to +70°C<br>Storage: -40 to +85°C</td></tr><tr><td>Humidity:</td><td>0% – 100% RH</td></tr><tr><td>Measurement:</td><td>Enclosure: L160 x W127 x H35.5 mm</td></tr></tbody></table>

#### WI-FI 6 HOTSPOTS

<table><thead><tr><th width="233.33333333333331">Subjects</th><th width="259">2.4 GHz</th><th>5.8 GHz</th></tr></thead><tbody><tr><td>Speed Rate:</td><td>574 Mbps</td><td>2,402 Mbps</td></tr><tr><td>Frequency:</td><td>2412 – 2472 MHz</td><td>5180 – 5825 MHz</td></tr><tr><td>MIMO</td><td>2x MIMO 2T2R</td><td>3x MIMO 3T3R</td></tr><tr><td>Wi-Fi Standard:</td><td>IEEE 802.11 ax/n/b/g</td><td>IEEE 802.11 ax/ac/n/a</td></tr><tr><td>Output Power:</td><td>20 ± 2 dBm</td><td>18 ± 2 dBm</td></tr><tr><td>Bandwidth:</td><td>20/40 MHz</td><td>20/40/80/160 MHz</td></tr><tr><td>Wi-Fi Capacity:</td><td>Max 512</td><td></td></tr><tr><td>Wi-Fi Clients:</td><td>Recommended 200</td><td></td></tr><tr><td>Modulation:</td><td>Max 1024-QAM</td><td></td></tr><tr><td>Wi-Fi Efficiency:</td><td>OFDMA / MU-MIMO / BSS Color</td><td></td></tr></tbody></table>

#### RF ANTENNAS

<table data-header-hidden><thead><tr><th width="235.26720341281833"></th><th></th></tr></thead><tbody><tr><td>4 x 5G Paddle Antenna:</td><td><p>700~960 / 1710~2170 / 2300~2700 / 3400~4900 MHz </p><p>-1~3 ± 1 dBi Gain / ≤ 3.5 V.S.W.R.</p><p>Size: Width 42mm Length 179~209mm Material: ABS</p></td></tr><tr><td>4 x Wi-Fi Whip Antenna:</td><td><p>2400~2500 / 5150~5850MHz<br>Gain: 4~5dBi / V.S.W.R.: ≤ 2</p><p>Size: Ø13 x 201 mm / Material: TPEE                                </p></td></tr><tr><td>Connector:</td><td>SMA Male (Not RP)</td></tr><tr><td>Polarization:</td><td>Vertical</td></tr><tr><td>Impedance:</td><td>50 Ω</td></tr><tr><td>Max Input Power:</td><td>10 Watt</td></tr><tr><td>Temperature:</td><td>Working: -0 to 50 °C</td></tr></tbody></table>

#### DC POWER ADAPTER

<table data-header-hidden><thead><tr><th width="235"></th><th></th></tr></thead><tbody><tr><td>Input:</td><td>AC 100~240Volt 50/60Hz 0.5Amps</td></tr><tr><td>Output:</td><td>DC 12Volt 2.0Amps</td></tr><tr><td>Measurement:</td><td>75.7*47.2*31.3mm / 140g<br><em>Depending on the AC plug</em></td></tr><tr><td>AC Plug:</td><td>EU/GB/US/AU standard available<br><em>Ship depends on the destination</em></td></tr><tr><td>DC Jack:</td><td>Outer Ø5.5mm / Inner Ø2.1mm / Length 10mm</td></tr><tr><td>DC Wire:</td><td>Length 1200mm</td></tr><tr><td>Protection:</td><td>Short circuit, overload, and over-voltage</td></tr><tr><td>Certification:</td><td>CE / UL / FCC / DOE / ERP / GS / BS / SAA</td></tr></tbody></table>

**ROUTER FIRMWARE**

<table><thead><tr><th width="236">Subjects</th><th>Functions</th></tr></thead><tbody><tr><td>Router Firmware:</td><td>OpenEzen Series - EV60xx</td></tr><tr><td>Log in:</td><td>IP address: 192.168.20.1<br>Password: root</td></tr><tr><td>Built-in Protocols:</td><td><strong>Mobile:</strong> Mobile-Data (QMI/MBIM) and PPP<br><strong>WAN:</strong> PPPoE / DHCP / Static<br><strong>LAN:</strong> Static with DHCP server (IPv4 &#x26; IPv6)</td></tr><tr><td>VPN Tunnel:</td><td>PPTP, L2TP, IPSec, OpenVPN, and WireGuard</td></tr><tr><td>Cloud Management:</td><td>Traversal Cloud</td></tr><tr><td>Security:</td><td>Anti DDoS, SPI firewall, IP/Mac/Domain filter, IP &#x26; Mac bind</td></tr><tr><td>Port Forward:</td><td>Virtual server, port triggering, UPnP, DMZ</td></tr><tr><td>Computer:</td><td>Windows / Mac / Linux / etc</td></tr><tr><td>Bootloader:</td><td>uBoot (192.168.1.1)</td></tr></tbody></table>


# Package

Introduction to the components included in the EZR26-5G router package.

After receiving the package, please refer to the list and image below to check the components.

1 x EZR26-5G router\
4 x 5G-NR paddle antenna\
3 x Wi-Fi 6 whip antenna\
1 x 1-meter CAT6 LAN cable\
1 x Power adapter

*Note: The AC Plug depends on the destination country.*

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FGWArUrNXxjsPOejOk3Wg%2FEZR26-5G-Router-Package-Contents.jpg?alt=media&amp;token=e4311ab9-a6e2-48c1-b858-03203879922a" alt=""><figcaption><p>EZR26-5G Router Package Contents</p></figcaption></figure>

After receiving your router, please check that all the above items are in the shipping box. Be sure to contact our support team immediately if any components are missing or damaged.

{% embed url="<https://www.youtube.com/watch?v=HDp-Iktsi6I>" %}

{% hint style="info" %}
Suggest retaining the original package for 2-4 weeks. You can use the color box to store the components that are not in use. This helps ensure all pieces remain organized and protected in one place. The box is also helpful when transporting your router setup to another location.
{% endhint %}


# Physical Interfaces

Get known of the physical interfaces on the EZR26-5G router.

The EZR26-5G router has 7x antenna ports to connect the included 5G-NR and Wi-Fi 6 RF antennas. It has 5x RJ45 ports, including 3xLAN, 1x WAN, and 1x 2.5Gbps.&#x20;

The antenna sockets are re-attachable SMA-female connectors. 5G-NR antenna sockets are marked **Mobile**. Wi-Fi 6 sockets are marked **Wi-Fi**.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2Fy2lI2OdJafOcOWWjp0JX%2FEZR26-5G-Router-Enclosure-Interfaces-Ports.jpg?alt=media&amp;token=08f2c945-2395-470c-b7df-3df0d3780d6b" alt=""><figcaption><p>EZR26-5G Router Interfaces And Ports</p></figcaption></figure>

The SMA female antenna ports allow you to attach the provided 5G-NR and Wi-Fi 6 antennas or upgrade to higher gain antenna options to improve coverage based on your signal environment.


# Indicators

Instructions on the status and descriptions of each indicator on the router.

There are multiple indicators on both the front panel and back panel of the EZR26-5G router. These indicators are essential for visual diagnosis and real-time performance monitoring.

**Front Green Panel** – (White) Power / System / Mobile / WAN / Wi-Fi\
**Back Grey Panel** –– (Green) LAN1 / LAN2 / LAN3 / WAN / 2.5G LAN on each RJ45 port

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FO1Nn5kFGjbjC49MJiD7I%2FEZR26-5G-Router-Indicators-Lights.jpg?alt=media&amp;token=bb17fc92-a1b1-495a-8188-ebf72599d37f" alt=""><figcaption><p>EZR26-5G Router LED Indicators</p></figcaption></figure>

## Front Panel Indicators

<table><thead><tr><th width="131.4">Indicators</th><th width="124">Status</th><th>Description and Diagnosis</th></tr></thead><tbody><tr><td>Power</td><td>On / Off</td><td>This shows the router's power source. It turns on when the router receives DC power. When it is off, check the DC jack and power supply.</td></tr><tr><td>System</td><td>Flash</td><td>It flashes during booting up or when upgrading the firmware.</td></tr><tr><td></td><td>On</td><td>It holds solid white after successfully booting up.</td></tr><tr><td>Mobile</td><td>On</td><td>It indicates the mobile connection status. When the SIM card is connected to cellular networks, it remains solid white.</td></tr><tr><td></td><td>Off</td><td>It turns off when no SIM card is in the active SIM slot or fails to connect to the cellular network. Check the mobile signal quality, SIM card installation, and SIM's data allowance.</td></tr><tr><td>WAN</td><td>On &#x26;<br>Flash</td><td>It stays solid white when the WAN port is connected and flashes when uplink data flows through an upward router.</td></tr><tr><td></td><td>Off</td><td>It turns off when an upstream router has no internet or fails to link to it. Check the WAN cable connection and the internet status of the upstream router.</td></tr><tr><td>WI-FI</td><td>On</td><td>It turns on when both 2.4GHz and 5.8GHz hotspots are enabled, and at least one is in the "Master" mode.</td></tr><tr><td></td><td>Flash</td><td>It flashes when the 5.8GHz hotspot has data flows.</td></tr><tr><td></td><td>Off</td><td>It turns off when one or both Wi-Fi hotspots are disabled or neither is in Master mode.</td></tr></tbody></table>

{% hint style="info" %}
If the **System** indicator cannot maintain a solid white light after powering up for more than 5 minutes, the input power may be too low. Please check the power supply or use another 12V 2A DC power adapter. Alternatively, the firmware might be stuck in brick mode, which requires rebuilding the system under the bootloader mode.
{% endhint %}

## **Back – RJ45 Indicators**

The green color indicators of each RJ45 port on the back panel turn on when a wired link is established and flash when data is transmitted through the port.

If the RJ45 port is connected to a LAN cable but the indicator does not turn on, please check the power input on the router and terminal device. Then, troubleshoot the type of LAN cable used or try another LAN cable.


# Installation

Step-by-step tutorial on inserting a SIM card and booting up the 5G router.

{% content-ref url="/pages/d2Ve45cjnpf3397F388i" %}
[Choose Location](/manual/installation/choose-location)
{% endcontent-ref %}

{% content-ref url="/pages/i4sfepNeWTqkW0lCbKu9" %}
[Insert SIM Card](/manual/installation/insert-sim-card)
{% endcontent-ref %}

{% content-ref url="/pages/oOw61ACQjQevZsOXTdQi" %}
[Install Antennas](/manual/installation/install-antennas)
{% endcontent-ref %}

{% content-ref url="/pages/Q6rImdNFytj4LZT531rT" %}
[Power Supplies](/manual/installation/power-supplies)
{% endcontent-ref %}

{% content-ref url="/pages/oi5BP2ZE0870qRVbor6y" %}
[Indicators](/manual/hardware-overview/indicators)
{% endcontent-ref %}

***

{% embed url="<https://www.youtube.com/watch?v=9SPSCyWu7hk>" %}
How to setup the EZR26 Router
{% endembed %}


# Choose Location

Good mobile signal quality is fundamental to getting a stable and fast internet connection over the mobile network. Please choose a location for the 5G router that has a fair 4G/5G signal reception.

### Mobile Networks Mode

There are various mobile networks, 2G, 3G, 4G, and 5G NR. Please take note of the signal bars and the symbol in the status bar of the mobile phone and compare them with the chart below.

<table><thead><tr><th width="150">Symbol</th><th width="314">Mobile Networks</th><th>Internet Speed</th></tr></thead><tbody><tr><td>5G NR</td><td>5G New Radio – Fifth generation mobile network</td><td>Up to 10 Gbps</td></tr><tr><td>4G LTE</td><td>Fourth generation or Long term evolution<br>also known as LTE or WiMax</td><td>Up to 1.6 Gbps</td></tr><tr><td>3G</td><td>Third Generation, known as UMTS WCDMA  CDMA2000</td><td>Up to 42 Mbps</td></tr><tr><td>2G</td><td>GPRS – General Packet Radio Service</td><td>Up to 64 Kbps</td></tr><tr><td>No Symbol</td><td>If signal bars get more than 1 bar<br>you can use voice call</td><td>No</td></tr></tbody></table>

### &#x20;Signal Strength

The chart below shows signal quality ranges for 4G/5G cellular networks. The main factors are RSRP and SINR. Ensure RSRP and SINR have a "Fair" signal level to maintain a stable mobile internet connection. Typically speaking, 3-5 bars indicate fair/good signals, and 1-2 bars indicate a poor signal that might sometimes lose connections. No bars mean no cellular signal was detected.

You can run a basic test on a mobile phone. Insert the SIM card into a mobile phone, disable Wi-Fi, and then walk around to check its network type and signal bars. Then, choose a location with strong and stable signal reception.&#x20;

| Quality   | RSRP (dBm)  | RSRQ (dB)  | SNR/SINR (dB) |
| --------- | ----------- | ---------- | ------------- |
| Excellent | > -80       | > -10      | > 20          |
| Good      | -80 to -90  | -10 to -15 | 13 to 20      |
| Poor      | -90 to -100 | -15 to -20 | 0 to 13       |
| Bad       | < -100      | < -20      | < 0           |

**Definition of Signal Strength**

**Excellent:** Maximum speed and data throughput.\
**Good:** Stable connection and good data throughput.\
**Poor:** Maintain data connection with restricted throughput.\
**Bad:** Connection drop or unable to keep a stable connection.

{% hint style="info" %}
The signal values are negative numbers. A number that is closer to zero means a stronger signal. For example, -90 dB is more robust than -100 dB.
{% endhint %}

{% embed url="<https://www.outdoorrouter.com/news/5g-signal-strength-5g-nr-bands/>" %}
5G-NR Bands and Signal Parameters
{% endembed %}


# Insert SIM Card

The 5G router uses Nano (4FF) SIM card to connect to mobile internet networks.

Please use Nano-SIM cards (12.3x8.8mm) on the EZR26-5G router.&#x20;

Please use an activated Nano SIM card in the 5G router. If you are going to use a new SIM card, please follow the instructions from the mobile carrier to activate the SIM card.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxQ1c6Ik5UlOWOQ9j5L%2F-LxZoKJUeZsSpLaRrIH9%2Fimage.png?alt=media&#x26;token=c52857ea-ea77-4650-8459-2cb70c7a9143" alt="" width="375"><figcaption><p>Compare SIM Cards</p></figcaption></figure></div>

## To Insert A SIM Card <a href="#insert-sim-cards" id="insert-sim-cards"></a>

1. Power off the router before inserting a SIM card.
2. Orient the Nano SIM card with the gold contacts facing up and the notched corner pointing inward. Then, align with Slot 1, which is the primary SIM slot the router will connect to. You can modify the connect SIMs later in the mobile interface settings.
3. Gently push the SIM card with your fingernail until you hear a slight click, confirming proper seating. Note that the SIM only fits in the direction mentioned above.

**To Remove a SIM Card** – Please turn off the power first and press the inserted SIM card with your fingernail until it clicks and springs out for easy removal.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FNFufSncSmtMAxBfhfJf2%2FEZR26-5G-Insert-SIM-Card.jpg?alt=media&amp;token=4cccaf77-0c1f-49b7-8813-a36361de18e6" alt=""><figcaption><p>Insert A SIM Card Align With SIM1 Slot</p></figcaption></figure>

{% hint style="warning" %}
Please always turn off the power while inserting or removing the SIM card.
{% endhint %}

{% hint style="info" %}

### Check and Clean the SIM Card

If Your Router Cannot Detect the SIM Card:&#x20;

First, confirm that the SIM card is already activated and has enough data allowance.&#x20;

Then, check if the SIM card is inserted in the correct orientation and fully seated in its slot. The golden contacts should face up, and the notched corner should point inward.&#x20;

After that, inspect the SIM card's gold contact points to ensure they are clean and damage-free. If you notice any dust or dirt on the gold contacts, gently clean them with a soft, dry cloth or eraser.
{% endhint %}


# Install Antennas

The EZR26-5G router uses MIMO antennas on both 5G and Wi-Fi connections.

Please check the chart and image below about which antenna goes to which socket.

| Antenna Sockets         | Antenna Marks |
| ----------------------- | ------------- |
| 4x Mobile (Side Panels) | 5G-NR Antenna |
| 3x Wi-Fi (Back Panel)   | Wi-Fi 6       |

The mobile antennas are wide paddle antennas with the printed mark "5G-NR Antenna." Their antenna sockets are on the left and right side panels, and they have "Mobile" marks.

The thinner Wi-Fi whip antennas have the printed "Wi-Fi 6" mark on the top end. The "Wi-Fi" antenna sockets are on the back panel.

To install the antennas, twist the connectors clockwise onto the router until they are securely fastened. Then, connect the antennas to the correct sockets, as shown in the image below.&#x20;

Only twist the connectors; do not excessively turn the antenna bodies, as this could damage the antenna pin or internal wiring. All the antennas have vertical polarization. Once installed on the router, ensure all antennas remain upright and vertical for the best possible reception and range.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2F4nAmWWd4EG3MAaHEbbqZ%2FEZR26-5G-Install-Antennas-5G-WiFi_v1.2.jpg?alt=media&amp;token=5fc99448-1e11-45f9-a991-3acd24cabb68" alt=""><figcaption><p>Mobile 5G-NR Antenna and Wi-Fi 6 Antennas</p></figcaption></figure>

{% hint style="info" %}
The flat panels of the 5G paddle antennas have a higher performance. Please adjust the paddle direction towards the outside or signal source to receive a better signal.
{% endhint %}

{% hint style="warning" %}
To ensure optimal performance of your 5G router, position the device away from potential sources of radio frequency interference, such as microwave ovens, radio transmission equipment, and high-power electrical appliances.
{% endhint %}


# Power Supplies

The EZR26-5G router uses a 12Volt 2Amps DC power adapter.

## Power Up the Router <a href="#power-up" id="power-up"></a>

1. To ensure safe operation, use the original 12V/2A DC power adapter included with the 5G router.
2. Connect the power adapter to any standard 100-240V electrical AC outlet, then plug the DC jack into the router's DC power socket on the back panel.
3. The router will automatically power on when connected, with front panel LED indicators showing its operational status.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FpBJAE7YEAacFGmcHDwnW%2F5G-Router-Power-Adapter-AC-Plugs.jpg?alt=media&amp;token=cc3e28b4-c9f2-4eed-a825-2a5bdf250fe8" alt=""><figcaption><p>AC-DC Power Adapter for 5G Router</p></figcaption></figure>

### Alternative Power

If you need to power the router with other power sources, ensure they provide stabilized 12Volt 2Amps DC power and include overvoltage and short circuit protections on the appropriate DC jack, Ø5.5 x 10mm with a Ø2.1mm inner pin.&#x20;

Higher voltages and currents can damage the router, and insufficient voltages and currents might not be able to power up the router or reduce the operating performance.


# Firmware

{% content-ref url="/pages/CAvLkG4cBrQxeBgANSC4" %}
[Connect And Login](/manual/firmware/connect-and-login)
{% endcontent-ref %}

{% content-ref url="/pages/aGAxA7KUitPTjvJciK6Y" %}
[System Admin](/manual/firmware/system-admin)
{% endcontent-ref %}

{% content-ref url="/pages/Y6e4hSflyYS6y7afAitR" %}
[Network Interfaces](/manual/firmware/network-interfaces)
{% endcontent-ref %}

{% content-ref url="/pages/QUfndxIUjwXdrI2GRKFJ" %}
[Mobile Modem](/manual/firmware/mobile-modem)
{% endcontent-ref %}

{% content-ref url="/pages/aYEfd13uK7Z3Tuhre9Kp" %}
[WiFi Hotspots](/manual/firmware/wifi-hotspots)
{% endcontent-ref %}

{% content-ref url="/pages/JQSP0r0swbGJ8YY1FU02" %}
[Firmware Operations](/manual/firmware/firmware-operations)
{% endcontent-ref %}

{% content-ref url="/pages/ZOx9Ekkf7GsrOn6E7KHJ" %}
[Recovery](/manual/firmware/recovery)
{% endcontent-ref %}


# Connect And Login

Connect to the 5G router via Wi-Fi or Ethernet, then login to the router's admin panel to monitor its performance and configure your custom settings.

## Turns On Power

After inserting a workable SIM card into the [SIM1 slot](/manual/installation/insert-sim-card), connect to the 5G and Wi-Fi [antennas](/manual/installation/install-antennas), and then power up the router with the included AC to DC [power adapter](/manual/installation/power-supplies). The **Power** indicator will light up, and the **System** indicator will flash until the router successfully boots up in 2–3 minutes.

## Connect to Router

After turning on the EZR26-5G router, the **System** indicator stays on solid white, and the **Wi-Fi** indicator turns on; we can connect to it via wireless Wi-Fi or a wired LAN cable.

### i. Wi-Fi Connection

Turn on the Wi-Fi function on a phone or computer, and search for the Wi-Fi hotspots below. The default Wi-Fi encryption type is **Open**, which has no password.

***Cell-WiFi-xxxx-V4** (2.4GHz)*\
***Cell-WiFi-xxxx-V5** (5.8GHz)*

***Note:** "xxxx" represents the router's identification code, which varies for each device. V4 and V5 denote their operating frequencies, 2.4GHz and 5.8GHz.*

### ii. LAN Connection

Locate the **LAN 1–3** and **2.5G LAN** ports on the back panel.&#x20;

Use a CAT5 or higher grade LAN cable to connect either LAN port to your computer. When connecting to the 2.5G LAN port, it is recommended to use at least CAT6 grade LAN cable.&#x20;

The suggested wiring type of the LAN cable is T568B.

### iii. DHCP & Static IP

Both Wi-Fi and LAN connections can automatically obtain an IP address from the DHCP server on the EZR26-5G router. If they fail to acquire an IP address, please check the IP settings on the terminal device and ensure that the DHCP client mode is enabled, or use the Static IP option below.

#### Gateway and IP Pool

Router Address (Gateway): `192.168.20.1`\
Subnet Mask: `255.255.255.0 (24)`\
IP Pool: `192.168.20.100–249`\
DHCP Lease: `12 Hours`

#### Static IP

Configure TCP/IP on your connected devices, ensuring that the IP address is within the IP pool of 192.168.20.100–249. The subnet mask should be 255.255.255.0, and the router address should be 192.168.20.1. Below are brief introductions for setting a static IP on different devices.

On iPhone: Goes to `Settings` > `Wi-Fi` > `Advanced` \
On Android phone: Goes to `Settings` > `WLAN` > `Advanced` \
On Mac: Goes to `System preferences` > `Network` > `Wi-Fi` > `Advanced` > `TCP/IP`

***On Windows:***  Goes to `Start` > `Control panel` > `Network and internet` > `Change adapter setting` (on the left window panel) > `Local area connection` > `Properties` (right click) > `TCP/IPv4` (Internet Protocol version 4) > `Properties` > `General`.

Choose `Obtain an IP address automatically` and `Obtain DNS server address automatically` Click `OK` to exit settings.&#x20;

Click `OK` again in the `Local area connection properties` to apply the new configurations.

## Login Router

After connecting a phone or computer to the router via Wi-Fi or LAN, open a web browser and enter the URL ([**http://192.168.20.1/**](http://192.168.20.1/)) in the address bar.&#x20;

The default setting does not have a password. Click the **Login** button to access the admin panel. The username "root" should always remain the same, with no change.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FYOv27yf1fZgI4GsFz6fj%2FEZR26-5G-Router-Login-Admin-Dashboard.jpg?alt=media&amp;token=eb522b1b-0e02-408b-a225-1931d2080f26" alt=""><figcaption><p>Login EZR26-5G Router Admin Panel</p></figcaption></figure>

{% hint style="info" %}
If unable to access router admin with **192.168.20.1**, please clear your browser's cache or use the complete URL path below. 🔗<http://192.168.20.1/cgi-bin/luci/>
{% endhint %}

{% hint style="warning" %}
The default URL prefix is **http\://** instead of https\://.
{% endhint %}


# Dashboard

The front dashboard and system status pages provide a quick management and real-time monitoring.

Built on OpenWrt's secure architecture, the EZR26-5G router has a modern EzenRhyme interface and provides a swift, friendly user experience.

The navigation menu is located on the left side. It collapses into a menu button in the top left corner when viewed on a small screen, such as a smartphone. Click on the main menu or its downward arrow icon to reveal related submenus.&#x20;

## Dashboard

The front dashboard has four sections: Mobile, Internet, Device, and Wireless. Click on each icon to access related pages for more details or to modify settings.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2Fi3qhsMemMB6rfusrwnBy%2FEzenRhyme-Front-Dashboard.jpg?alt=media&amp;token=3687b555-0180-4bf3-a264-dbf90db12707" alt=""><figcaption><p>EzenRhyme Front Dashboard with Four Sections</p></figcaption></figure>

**i. Mobile** – Display cellular internet connection status, including mobile modem, cellular connection status, and signal parameter values.

**ii. Internet** – Displays IPv4 and IPv6 internet links from functional upstream sources, including mobile, WAN port, and Wi-Fi relay.

**iii. Devices** – Donates connected terminals with their MAC and local network IP addresses.

**iv. Wireless** – Brief overview of Wi-Fi hotspots and activated Wi-Fi relay links.

## System Overview

Navigate to "Status > Overview" to monitor the router's operational status, including hardware architecture, mobile modem status, memory usage, network interface connections, DHCP leases, and wireless hotspots with associated stations.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2Feo7ITg7fWkio5bRHClBB%2FEzenRhyme-5G-Router-Status-Overview.jpg?alt=media&amp;token=e16ec264-a2ad-4c13-8461-eaf88b7ea2e5" alt=""><figcaption><p>5G Router System Status Overview</p></figcaption></figure>


# System Admin

Here are the basic system settings that should be configured during the initial setup.

## System Properties

Click "System > System" on the left menu to access the system properties page.

### Time Zone

Since the NTP client is turned on under "Time Synchronization," the router can automatically sync with the time server after being connected to the Internet. You can also force sync the time by clicking the "Sync with browser" or "Sync with NTP Server" buttons under the General Settings tab.&#x20;

After syncing the time, please select the correct time zone and click the "Save & Apply" button in the bottom right corner to save your new settings.

### Host Name

You can customize the "Hostname" to rename the router device, and it will display on the top left-side corner after clicking the "Save & Apply" button.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FkRkOuJqujymkkIvOrf4O%2FEzenRhyme-System-Admin-Sync-Timezone.jpg?alt=media&amp;token=25077cdf-6220-4561-b34b-084e3497eb27" alt=""><figcaption><p>EzenRhyme System - Sync Timezone and Host Name</p></figcaption></figure>

## Router Password

To change the router password, click **"System > Administration"** and enter the new password twice in the "Router Password" section, then click the "Save" button at the bottom right corner to take effect.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2F8oeslxyRm1T0pj2AoBOU%2FEzenRhyme-System-Admin-Router-Password.jpg?alt=media&amp;token=23108060-633d-41a4-b727-89bf9839ddc4" alt=""><figcaption><p>EzenRhyme System Admin - Custom Router Password</p></figcaption></figure>

{% hint style="danger" %}
It is critical to record your custom router password in a secure location. If you lose or forget it, the only way to regain access to the router admin panel is to perform a hard reset. This will erase all custom configurations and return the device to its factory default settings.
{% endhint %}


# Network Interfaces

## Interface Overview

After logging in to the router, click "Network > Interfaces" to view and manage the network interfaces, as shown below. The second column lists brief information on each interface.&#x20;

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FId6Yo7MjeMzuvJXAzSac%2F5G-Router-Local-Network-Interfaces.jpg?alt=media&amp;token=29cf02ba-0989-4772-a0ba-f2b49d8b1d3e" alt=""><figcaption><p>5G Router Local Network Interfaces</p></figcaption></figure>

### Explanation of Terms

**Protocol** – The communication rules and methods used for data transmission.

**Uptime** – The duration of the network interface's continuous operation since the last connection. H is hours, M is minutes, and S is seconds.

**MAC** – Short for Media Access Control, a unique hardware identification number assigned to each network interface, displayed as six pairs of hexadecimal digits.

**RX** – Received (download) packets. **TX** – Transmit (upload) packets. They indicate the real-time data stream instead of the internet speed.

**IPv4** – Short for Internet Protocol version 4

{% hint style="danger" %}
Do not click the "Restart" or "Stop" buttons unless necessary, as this will immediately stop or pause the transmission from internet sources or related data streams.
{% endhint %}

## Mobile (wwan0)

This is the interface of the 5G mobile modem.

Click the "**Edit**" button to change the mobile protocol, APN, SIM card, PIN code, etc. For more information, refer to the [Mobile Modem](/manual/firmware/mobile-modem) settings.

The 5G router automatically connects to the mobile network when started up. You can manually Restart or Stop the mobile modem when necessary by clicking the related buttons.

{% content-ref url="/pages/QUfndxIUjwXdrI2GRKFJ" %}
[Mobile Modem](/manual/firmware/mobile-modem)
{% endcontent-ref %}

## LAN (bar-lan)

This is the leading local intranet network interface assigned to the physical RJ45 LAN ports and logical Wi-Fi hotspots. To configure the local intranet networks, refer to the section below.

{% content-ref url="/pages/aOaQqkaQUdm0Z9bg8VK4" %}
[Local Networks](/manual/firmware/network-interfaces/local-networks)
{% endcontent-ref %}

## WAN (wan)

The WAN port is bound to the physical RJ45 WAN port marked "WAN" on the router's back panel.

The WAN interface has enabled the DHCP client protocol in default settings, which allows it to automatically obtain the IP address after connecting to the LAN port on an upstream internet router. You can use the PPPoE protocol when linking to a landline modem and turning on the bridge mode.

## WWAN\_2G/5G

WWAN stands for Wireless WAN (wireless wide area network). They are the virtual interfaces for wireless Wi-Fi relay connections on 2.4GHz and 5.8GHz frequency bands. To manage the Wi-Fi relay links, click "Hotspot > WiFi Hotspot."


# Local Networks

Configure the local networks consist of wired LAN Ethernet and wireless Wi-Fi hotspots.

{% hint style="danger" %}
Do not click the "Stop" button on the LAN interface, as it will immediately halt the DHCP server and all intranet network streams on LAN ports and Wi-Fi connections.
{% endhint %}

## **Configure IP Pool**

To modify the local network settings, go to "Network > Interfaces" and click the "Edit" button on the LAN (bar-lan) interface.

### General IP Settings

Under the tab of "General Settings," you can modify the router IP address, netmask, gateway address, and broadcast address.

<table><thead><tr><th width="171.33333333333331">Field</th><th width="148">Default</th><th>Description</th></tr></thead><tbody><tr><td>Protocol</td><td>Static Address</td><td>The LAN interface should use the default value of "Static Address."</td></tr><tr><td>IPv4 address</td><td>192.168.20.1</td><td>The IP address of the router and gateway for its intranet network.</td></tr><tr><td>IPv4 netmask</td><td>255.255.255.0</td><td>Netmask is used to define how "large" the LAN network is.</td></tr><tr><td>IPv4 broadcast</td><td>192.168.20.255</td><td>DHCP clients use broadcast to find and send requests to their respective servers.</td></tr></tbody></table>

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2Ftsxj0jbnvFnCkYIdXBvd%2F5G-Router-LAN-Interface-DHCP-IP.jpg?alt=media&amp;token=25e94bfa-fe38-4a77-b61d-9981b000af0c" alt=""><figcaption><p>5G Router LAN Interface IPv4 and DHCP</p></figcaption></figure>

### **DHCP Server**&#x20;

Click the "DHCP Server" tab to modify the DHCP IP pool and the DHCP lease period.&#x20;

The DHCP server can automatically configure connected devices' TCP/IP settings and assign an IP address from the available IP pool. To disable the DHCP server, select the "Ignore Interface" checkbox under the general setup tab of the DHCP server.

<table><thead><tr><th width="138.4">Field</th><th width="110">Default</th><th>Description</th></tr></thead><tbody><tr><td>Start</td><td>100</td><td><p>The start of the DHCP IP pool.</p><p>For example, if the 5G router’s LAN IP is 192.168.20.1 with netmask 255.255.255.0, a valid IP address should start from 192.168.20.100.</p></td></tr><tr><td>Limit</td><td>150</td><td><p>Define the IP addresses the DHCP server can lease out.</p><p>Continuing from the above example, if the start address is 192.168.20.100 and the server can lease out 150, available addresses will be from 192.168.20.100 to 192.168.20.249.</p></td></tr><tr><td>Lease time</td><td>12 hours</td><td><p>The duration of an IP lease. Leased-out addresses will expire after the specified period, and you must request a new DHCP lease.</p><p>If the device stays connected, its lease will be renewed after half the specified time has passed.</p><p>For example, if the lease time is 12 hours, then every 6 hours, the device will send a request to the DHCP server asking to renew its lease.</p><p>The lease time can be set in hours (h) or minutes (m). The minimum time that can be specified is 2min (2m).</p></td></tr></tbody></table>

#### **Advanced DHCP Settings**

Under the Advanced Settings tab, you can set up more configurations on the DHCP server.

<table><thead><tr><th width="178.4">Field </th><th width="116">Default</th><th>Description</th></tr></thead><tbody><tr><td>Dynamic DHCP</td><td>Enable</td><td>This option enables the dynamic allocation of client addresses. If you disable it, you must input a static IP address on the connected devices.</td></tr><tr><td>Force</td><td>Disable</td><td><p>The force function ensures that the router always starts its DHCP server, even if another DHCP server is already running in the router’s network.</p><p>*** When connected to another router via LAN cable, the 5G router will turn to AP mode and obtain the IP address assigned by that router. You will no longer be able to access the router at 192.168.20.1.</p></td></tr><tr><td>IPv4 Netmask</td><td>NA</td><td>It overrides the LAN netmask, making the DHCP server think it’s serving a larger or smaller network than it is.</td></tr><tr><td>DHCP Options</td><td>NA</td><td>For example, you can assign an MTU value per DHCP with "26,1470" or "option:mtu, 1470". You can add more options by clicking the plus symbol next to the field.</td></tr></tbody></table>

## Physical LAN Ports

There are four physical RJ45 ports on the back panel of the EZR26-5G router. LAN Ethernet is bound to the logical port LAN 1–3 and 2.5G LAN.&#x20;

## **Static Leases**

To check the active DHCP clients and add new static leases, click "Network > DHCP and DNS" and navigate to the "Static Leases" tab.

Static IP leases reserve specific IP addresses for particular devices by binding them to their MAC addresses. It is useful when a stationary device connected to the network needs to be reached frequently, such as a NAS, printer, camera, etc.&#x20;

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FiGnH2AQXADiFGUZZEjjy%2F5G-Router-Network-DHCP-Leases.jpg?alt=media&amp;token=cdc2a0bc-7110-4014-9078-7bcc4cff75cf" alt=""><figcaption><p>5G Router Network DHCP and Static Leases</p></figcaption></figure>

<table><thead><tr><th width="176.95890410958907">Field</th><th width="138">Default</th><th>Description</th></tr></thead><tbody><tr><td>Hostname</td><td>NA</td><td>A custom name that describe be linked device.</td></tr><tr><td>MAC Address</td><td>NA</td><td>MAC address of the linked device.</td></tr><tr><td>IPv4 Address</td><td>NA</td><td>The desirable IP address that reserved for the specified device.</td></tr><tr><td>Lease Time</td><td>NA</td><td>Use "infinite" to lock the lease permanently.</td></tr></tbody></table>


# Mobile Modem

Configure and monitor the mobile modem's connections and linking parameters.

## Review Installations <a href="#mobile-status" id="mobile-status"></a>

To ensure a seamless mobile internet connection, please review the below steps. If any steps have been misconfigured, click the hyperlink to return to their guides.

* [**Location**](/manual/installation/choose-location) **–** The router should have a fair mobile signal reception.
* [**SIM Card**](/manual/installation/insert-sim-card) **–** An activated and functional SIM card is inserted into the primary **SIM1 slot**.
* [**5G Antennas**](/manual/installation/install-antennas) **–** 5G-NR antennas are installed into the "Mobile" sockets on two side panels.
* [**Power Adapter**](/manual/installation/power-supplies) **–** The original AC-DC power adapter is connected to the router.&#x20;

Wait 3 to 5 minutes until the router is fully booted up and the **"System"** [indicator](/manual/hardware-overview/indicators) on the front panel remains solid white.

***

## Modem Status

After booting up, the EZR26-5G router automatically connects the inserted SIM card to cellular networks. The **"Mobile"** indicator will light up and remain solid after connecting to a cell tower and gaining mobile internet access.

After [connecting to the router](/manual/firmware/connect-and-login) and logging into the admin panel, you can navigate to the following pages to monitor details of the modem status and manage the modem settings.&#x20;

* **Mobile** section on the top right corner of the front dashboard
* **Mobile Status** on System > Overview page
* **Mobile Interface** on Network > Interfaces page

After establishing a connection to a cell tower, the SIM status indicates "Connected." The dashboard and mobile status display operator ID, access tech, and signal quality. The mobile interface displays the Mobile IP address, real-time RX TX stream, and mobile connection uptime.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FV2cLM1kYUay2fogBCJab%2F5G-Router-Monitor-Mobile-Modem-Status.jpg?alt=media&amp;token=72b42a16-9556-40e4-9634-30b6c575ea59" alt=""><figcaption><p>Monitor Mobile Modem Status And Connections</p></figcaption></figure>

### i. Terms

The following are the common terms used to define mobile devices and their connectivity.

* **Modem** **–** RM520N-EU or RM520N-GL – the mobile modem's model number.
* **IMEI No. –** The serial number of the mobile modem device.
* **Phone No. –** The unique numerical sequence in the carrier's database that is linked to the IMSI and MSISDN stored in the SIM card installed in the active SIM slot. The data-only SIM card does not have a phone number.<br>
* (Mobile) **Operator ID –** PLMN of the mobile carrier, consisting of MCC and MNC.
* **Global Cell ID –** The specific cell tower connecting on the primary band.
* **Cellular** / **Access Tech –** Connected cellular networks, such as 3G WCDMA, 4G LTE, and 5G-NR. It shows "LTE and 5GNR" when connected to a 5G-NSA (non-standalone) network, which must rely on 4G LTE bands.<br>
* **RSRP, RSRQ, and SINR** are the [signal quality parameters](/manual/installation/choose-location#signal-strength). Their background color indicates the estimated quality level: green represents excellent, yellow means fair, and red represents poor.

### ii. Troubleshooting

Below are the common issues that may occur during daily use and their related solutions. Please refer to the [**modem diagnosis**](https://how.router.works/mobile/dx) for detailed instructions on running modem diagnostics and troubleshooting.

<details>

<summary>No SIM Card Detected</summary>

**Appearance:** If the SIM status shows "No SIM" and the modem cannot connect, the SIM card might be inserted incorrectly or blocked by the mobile carrier.

**Solution:** First, test the SIM card on a smartphone to ensure it is functional. If it's a brand-new SIM card, follow the mobile carrier's instructions to activate it.&#x20;

Then, follow the [SIM card operating instructions](/manual/installation/insert-sim-card) to reinsert the SIM card. Remember to check the golden contacts on the SIM card and clean any dirt before reinserting.

</details>

<details>

<summary>Failed To Connect</summary>

**Appearance:** If the SIM card is detected but the modem status shows "Not Connected," the signal may be too weak, or the SIM card may have run out of data allowance.&#x20;

**Solution:** First, check the [signal quality](/manual/installation/choose-location#signal-strength) and ensure the RSRP value is above -105dBm. Then check your SIM card account and ensure it has enough data allowance.

After that, verify the mobile [APN settings](#apn-settings). If you are still unsuccessful, refer to the below [mobile protocol](#mobile-protocols) guidance to switch to the traditional protocol. Some low-priority data plans may be restricted from connecting through the advanced protocol.

</details>

<details>

<summary>Connected But No Internet</summary>

**Appearance:** This issue led to being unable to access the internet, indicating that the SIM status is connected. The mobile interface has obtained an IPv4/6 address, and the Mobile status displays signal quality.

**Solution:** First, test the SIM card on a smartphone to ensure it is functional. If it's a brand-new SIM card, follow the mobile carrier's instructions to activate it.&#x20;

Then, check that it has enough data allowance. After that, verify the [APN address](#apn-settings) with the carrier and modify it as the guide below shows. Finally, recheck the RSRP value for signal quality and ensure it's above -105dBm.

</details>

<details>

<summary>Connected But Unstable</summary>

**Appearance:** If the modem status is connected but suffering from slow internet speed or intermittently interrupted connections, these issues are usually caused by busy hours, unstable mobile signals, and frequent remote access requests.&#x20;

**Solution:** When too many terminals connect to the same cell tower during busy hours, the average mobile speed slows down and may be interrupted. Consider improving the signal quality by changing locations or upgrading the SIM card's data to a business grade, which typically offers an uninterrupted priority connection from mobile carriers.

To maintain a fast and stable mobile connection, the recommended RSRP value should be above -100 dBm. To enhance mobile signals, consider adjusting the location or upgrading the antennas.

If the mobile connection obtains a public IP address, it may receive frequent remote access requests that could disrupt local networks. Go to "Status > System Log" to download the router's system log and send it to our support team for an optimization plan.

</details>

***

## APN Settings <a href="#apn-settings" id="apn-settings"></a>

APN, the mobile network gateway, stands for Access Point Name. Generally speaking, the EZR26-5G router can establish a mobile connection using the prebuilt parameters for many carrier SIM cards.

Some carriers and specific data plans require a dedicated APN address to connect. Please check the correct APN address with your SIM card provider, then follow the guide below to configure the APN parameters.

**To modify APN settings**

1. Access the router admin panel and go to the **"Network > Interfaces"** page.&#x20;
2. Click the **"Edit"** button on the first row of the **Mobile** interface and open the popup window.&#x20;
3. Choose the **"SIM Card"** from "Primary SIM1" and "Secondary SIM2" before making changes.&#x20;

   <figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FT95T7ZoSHc7JkAiJA5nB%2F5G-Router-Mobile-Interface-And-Edit-Settings.png?alt=media&amp;token=7801d485-4f72-4d23-8c80-c3f25d8da091" alt=""><figcaption></figcaption></figure>

Then, input the below corresponding APN settings provided by your mobile carrier:

* Protocol – Keep it as "Modem Manager" unless a traditional PPP or QMI protocol is needed.
* Bring Up On Boot – Keep this checkbox selected to start the mobile connection at every startup.
* **APN** – Input your SIM card's APN gateway address.
* **PIN** – Your custom PIN code to protect the SIM card. Leave it empty if the SIM is on default PIN.
* **Authentication Type** – Use PAP, CHAP, or both PAP/CHAP. Usually deploy PAP.
* **IP Type** – Usually use IPv4 only or leave it as IPv4/IPv6 both.
* Signal Refresh Rate – The interval for scanning and detecting signal quality, which is displayed on the dashboard and modem status. Setting it to more than 10 seconds to avoid interruption.<br>

Click the green **"Apply"** button to save and apply the custom settings to the primary SIM1 slot. Repeat the same operation for the secondary SIM2 slot if it has a SIM card.&#x20;

Finally, click the green **"Save"** button in the bottom right corner to make the changes effective. Wait 5-10 seconds for the parameters to be applied, then refresh to check the new status.

Learn more about general APN settings and [generic global APN parameters](https://www.outdoorrouter.com/news/apn-settings-for-outdoor-4g-router/). The best option is to contact your SIM card provider for the accurate APN address assigned to your data plan.

***

## Mobile Protocols

The default Modem Manager protocol provides advanced features and fast speeds that work well in most scenarios. However, some limited data plans or rural areas may still rely on traditional protocols.

Click on the [**Mobile Protocol tutorial**](https://how.router.works/mobile/protocol) to learn more about QMI and PPP protocols and how to switch them. Their APN, PIN, and authentication settings are similar. Please pay attention to set the correct modem devices for different protocols.

**QMI** ––– /dev/cdc-wdm0\
**PPP** ––– /dev/ttyUSB2

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FjOH96sef66VgofI9FUvB%2F5G%20Mobile%20Modem%20Protocols%20QMI%20and%20PPP.png?alt=media&amp;token=19871c71-a1c4-4655-9804-89e38265825c" alt=""><figcaption></figcaption></figure>

***

## Mobile Watchdog

The 5G router has integrated a dedicated monitoring program to keep mobile internet alive. It continuously and periodically checks the internet connection through ping tests. If the connection test fails, it automatically triggers a modem reset and reconnection process.&#x20;

Go to "Services > Mobile Watchdog" to check its settings. Refer to the [**Mobile Watchdog**](https://how.router.works/mobile/mobile-watchdog) tutorial to explore more introductions and advanced configurations.

<div align="left"><figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FQJcMkfeH5SQO7ZRuHXKY%2F5G-SIM-Router-Mobile-Watchdog-Monitoring-Program.jpg?alt=media&amp;token=a77f43ae-0190-4aed-8f0a-7dbcff2c41a1" alt="" width="375"><figcaption><p>5G SIM Router with Mobile Watchdog</p></figcaption></figure></div>


# WiFi Hotspots

## Wireless Overview

After accessing the router admin panel, go to "Hotspot > WiFi Hotspot" to access the wireless overview page. It lists two Wi-Fi hotspots separated by physical radios, ra0 and rai0. Each radio node includes a master hotspot. Its client node is created by the Wi-Fi relay connection.

(ra0) **MediaTek MT7981 802.11nax** is the Wi-Fi V4 (2.4GHz) network

* SSID Cell-WiFi-xxxx-V4 | Mode: **Master** – the primary 2.4G Wi-Fi hotspot&#x20;
* SSID xxxx | Mode: Client – the Wi-Fi relay connection appears after setting up a Wi-Fi relay.

(rai0) **MediaTek MT7981 802.11acax** is the WiFi-V5 (5.8GHz) WiFi network

* SSID Cell-WiFi-xxxx-V5 | Mode: **Master** – the primary 5.8G Wi-Fi hotspot&#x20;
* SSID xxxx | Mode: Client – the Wi-Fi relay connection on 5.8GHz.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FWhgC111C5XKJljJItN80%2F5G-WiFi6-Router-Wireless-Hotspots.jpg?alt=media&amp;token=515c90f9-92a6-4052-819e-c7526d843cfe" alt=""><figcaption><p>5G Wi-Fi6 Router Wireless Hotspots</p></figcaption></figure>

## Associated Stations

The associated stations list wirelessly connected terminal devices and upstream Wi-Fi relay link sources. You can check the link quality, MAC address, hostname, Wi-Fi signals, and speed rates.

***

## WiFi Settings

To modify each Wi-Fi hotspot, click the **"Edit"** button on the row for each Wi-Fi SSID to open the pop-up configuration page.

### i. WiFi Device

In the upper **"Device Configuration"** section, we can monitor the Wi-Fi hotspot status and configure its operating mode, channel, bandwidth, output power, and country zone. Unless necessary, it is advisable to use the default settings.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FilEXn72tyILM6k7b2XWZ%2F5G-WiFi6-Wireless-Hotspot-Configuration.jpg?alt=media&amp;token=c505a796-17d6-4e49-af3f-4bf3db7498fa" alt=""><figcaption><p>5G WiFi6 Router Wireless Hotspot Configurations</p></figcaption></figure>

### ii. WiFi Interface

In the inferior **"Interface Configuration"** section, we can edit the Wi-Fi hotspot name and password.

* **Mode –** Use the default value on this field. Check the mode comparisons in the terms below.
* **ESSID –** The Wi-Fi SSID that displays as the Wi-Fi hotspot name. It's recommended to use numbers and characters without spaces.
* **BSSID –** Leave it empty, and it will use the Wi-Fi radio nodes' MAC address.
* **Network –** Wi-Fi hotspots should bind to the default "LAN" network interface in most scenarios.

Click the "Wireless Security" tab to set up the Wi-Fi password.&#x20;

* **Encryption –** It is recommended to choose from WPA, WPA2, WPA3, or mixed options for a secure daily connection. You may also consider using "Open" or "WEP" options for more demanding applications.
* **Key –** It's the Wi-Fi password that supports numbers, characters, and basic symbols.

It's advised to use the same encryption option for both 2.4G and 5.8G hotspots. Please choose an individual encryption type instead of a mixed type when another router connects to this router.

Click the green **"Save"** button in the bottom right corner to save your settings.&#x20;

Then, click the **"Save & Apply"** button to apply the new settings. The hotspots will turn off and reboot with the previously configured settings.

### iii. Set SSID & Password

{% embed url="<https://www.youtube.com/watch?v=ot98kLxFJLM>" %}
How to set the WiFi SSID and WiFi Password for Cell WiFi Router
{% endembed %}

### iv. Terms

**WiFi Mode –** Includes master access point and relay client.&#x20;

* The **master hotspot** is created by the router itself as its main wireless network to broadcast for Wi-Fi enabled devices. The devices connected to the master hotspot will obtain IP addresses from the router's DHCP server and be controlled through the router's security firewall and QoS rules.&#x20;
* In contrast, the **Wi-Fi client** is established by a Wi-Fi relay link that connects to an existing Wi-Fi network and obtains an IP address from the upstream router's DHCP server. It can extend wireless network coverage and relay data between connected devices and the upstream router.

**WiFi Hotspot Name** of SSID / ESSID / BSSID

* SSID, also called WiFi hotspot name. ESSID is short for Extended Service Set Identifier. ESSID is a textual name and it is typically regarded as the SSID.
* BSSID is the MAC address of the Wi-Fi radio node used for management and maintenance.

***

## WiFi Relay

You can connect the 5G router to another Wi-Fi hotspot for an extra upstream internet. Navigate to the "Hotspot > WiFi hotspot" page, click the "Scan" button, and "Join" the desired Wi-Fi network.&#x20;

Click the [**Wi-Fi relay tutorial**](https://how.router.works/net/wifi/relay) to get step-by-step guidance.


# Firmware Operations

Performing the file-level backup, restore, reset, and firmware upgrade on the 5G router.

## Backup and Restore

The 5G router offers a convenient method for backing up and restoring custom configurations. It is advisable to back up the configurations before making any critical changes.

### i. Backup

After accessing the router, navigate to "System > Firmware Operations" and locate the first section "Backup" under the prime "Actions" tab. Then, click the "Generate Archive" button to download the backup archive.

Do not unzip the (\*.tar.gz) backup archive file, as it will prevent the restoration. Some web browsers will automatically unzip the downloaded files. You can turn off the unzip function or use another web browser, such as Chrome.

### ii. Restore

To restore a previously saved backup archive, locate the "Upload Archive" button in the "Restore" section. A popup window will open; click "Browse" to navigate to the backup archive file and then click "Upload" to send it to the router.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2F3HUYwb6H4d766UlfLOTE%2FCellular-Router-Firmware-Operations.jpg?alt=media&amp;token=0e75618c-f76e-4f59-b2dc-0eb43472185c" alt=""><figcaption><p>5G Router's Firmware Operations</p></figcaption></figure>

## Save mtdblock

Save mtdblock contents is a function that downloads the specified Memory Technology Device (MTD) block contents. MTD blocks typically contain the router's firmware, configuration files, and other essential data.

## Flash Firmware

A firmware upgrade will replace the entire firmware system with a new version. Before upgrading the firmware, it's recommended to download the current backup archive.

You can contact our sales team to get the latest firmware file.

1. Navigate to "System > Firmware Operations" and scroll down to the last section of "Flash new firmware image."
2. Click the "Flash image..." to open a popup window.
3. Tap the "Browse" button to select the pre-saved firmware file, which usually ends with \*.bin.\
   Press the "Upload" button to send the new firmware file to the router. When the orange progress bar reaches 100%, it jumps to the next step.
4. Verify the firmware image size and MD5 SHA256 checksums. It will report an error when an unqualified firmware file is uploaded. There are three checkboxes below the checksums. \
   **i.** To perform a fresh installation, uncheck all of them. \
   **ii.** You can also select the first option labeled "Keep settings..." to retain previous settings. \
   Then, press the "Continue" button to execute the firmware flashing operation.
5. It jumps to the "Flashing..." page, and the **System** indicator flashes. Wait 1–2 minutes until the system indicator stays solid white.&#x20;
6. If you're connected via Wi-Fi, reconnect to the hotspot. Lastly, refresh the web admin page or visit <http://192.168.20.1/> in a new browser tab.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FhNVw53iFNFW3DPrcSwBa%2FCellular-Router-Firmware-Operation-Flash-New-Image.jpg?alt=media&amp;token=53985de1-8897-45ce-a0ff-ab4cdf5aba89" alt=""><figcaption><p>Flash New Firmware Image Operation Steps</p></figcaption></figure>

{% hint style="info" %}
**On the above Step 4**

* Enable the "Keep settings..." checkbox will run a standard upgrade that preserves the current configurations, like network settings, Wi-Fi settings, the device hostname, etc.
* Disabling the "Keep settings..." checkbox is recommended when there is a large gap between firmware version numbers or when the new firmware includes significant updates. Keeping settings will prevent the router from operating with the newly updated settings and might lead to conflicts.
  {% endhint %}

{% hint style="danger" %}
Do not turn off power or disconnect from the power supply while flashing the firmware.
{% endhint %}


# Recovery

Fix the issues on the Internet and wireless networks and rescue the router from misconfigurations.

## Reboot Router

The 5G router has a Linux-based operating system, like a baby computer. Rebooting the router can solve mysterious glitches, fix Internet connectivity issues, and improve security.

The mobile carrier assigns a temporary IP address for every mobile connection. If the modem misses the timeout for IP release, the Internet connection may become slow or interrupted. In these cases, rebooting the router could find channels with less traffic and increased speeds.&#x20;

### i. Soft Reboot

After logging into the router, navigate to "System > Reboot" and tap the "Perform reboot" button to initiate a soft reboot.

### ii. Hard Reboot

The router has a memory chip to store caches and temporary files. To completely clean them, we need to perform a hard reboot by unplugging the power adapter. Then, wait for more than 3 seconds before reconnecting.

{% hint style="danger" %}
Do not disconnect the power supply while **flashing** firmware and **resetting** the router, as this may result in critical firmware system failure.
{% endhint %}

***

## Factory Reset

Misconfigurations can result in firmware system errors. You can reset the router to erase all custom settings and restore the factory default settings.

### i. Soft Reset&#x20;

1. After accessing the router, go to "System > Firmware Operations" and locate the red "Perform reset" button in the second "Restore" section.
2. Click the red "Perform Reset" button, and a popup window will appear.
3. Confirm "OK" to proceed with the reset procedure.  The router will go to the "System - Erasing" page. The system indicator flashes while resetting.
4. Wait 2–3 minutes until the router completes the resetting progress and reboots.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FvZvQ57IUFlqFpdBW0iNS%2FCellular-Router-Perform-Reset-Restore-Firmware.jpg?alt=media&amp;token=2c71013e-37ef-46d4-ace9-1ad64de327b3" alt=""><figcaption><p>Perform Soft Reset on the Cellular Router</p></figcaption></figure>

### ii. Hard Reset

If you cannot access the router's admin panel, use the physical reset button on the back panel to perform a hard reset.

1. Power on the device and wait until the router successfully boots up. The System indicator will stop flashing and stay solid white.
2. Find a pin or tool with < 3mm diameter end and locate the Reset button near the DC socket.
3. Align the tool horizontally with the reset button hole and press it. You will hear a clicking sound after successfully pressing the button.
4. Press the Reset button for 5 seconds, then release it.
5. The router starts resetting the firmware, and the system indicator flashes. Wait 2-3 minutes until the router completes the resetting progress and reboots.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FeQBfMsGFkL78fmxuEz7A%2FCellular-Router-Reset-Button-System-Indicator.jpg?alt=media&amp;token=5b2accc6-6fd5-46e0-ba9f-844051f72e4d" alt=""><figcaption><p>Locate Reset Button and System Indicator on 5G Router</p></figcaption></figure>

{% hint style="danger" %}

* Do not turn off the power or disconnect from the power supply while resetting the router.&#x20;
* Before disconnecting from the power source, ensure the router completes the resetting process and can access the router's admin page.
  {% endhint %}


# Advanced

{% content-ref url="/pages/IXQU1tgYClo3h5iMatFJ" %}
[Internet & IP](/manual/advanced/internet-and-ip)
{% endcontent-ref %}

{% content-ref url="/pages/Tg0Y7mXCLqW0UX4XS3JZ" %}
[Firewall Settings](/manual/advanced/firewall-settings)
{% endcontent-ref %}

{% content-ref url="/pages/Wpqt6vGNgPZeoGPzGUpP" %}
[Broken mention](broken://pages/Wpqt6vGNgPZeoGPzGUpP)
{% endcontent-ref %}

{% content-ref url="/pages/vrzCy3reJUG6xCXI2xmq" %}
[Remote Access](/manual/advanced/remote-access)
{% endcontent-ref %}

{% content-ref url="/pages/olS472tWGgvHGno8AQqi" %}
[Command Sets](/manual/advanced/command-sets)
{% endcontent-ref %}

{% content-ref url="/pages/xdp4zCCkQxaFFpGjGyMI" %}
[Bootloader](/manual/advanced/bootloader)
{% endcontent-ref %}


# Internet & IP

Run a first quick Internet access test to check Internet connectivity.

## Internet Connection

You can quickly check the mobile connection on the "Modem" and "Internet" sections on the front dashboard.

* After successfully setting up an Internet connection on the mobile modem:

  * The "Mobile" section displays "Connected" on the status field.
  * The "Internet" section shows IPv4 and gateway obtained from the mobile carrier.

  \
  *or*<br>
* Navigate to "Network > Interfaces" and find the first row of the "Mobile" interface to view the IP address, RX TX stream, and connection uptime.

  \
  *or*<br>
* Go to "Network > Diagnostics" and use the "IPv4 Ping" tool to check your internet connectivity. When the mobile signal is fair/strong, and there is no internet interruption, the ping tool should return "0% packet loss."

## IP Address

The "Internet" section on the front dashboard and the "Mobile" interface under "Network > Interfaces" display the IPv4/6, DNS, and gateway of the mobile internet connection.

**Public and Private IP Address**

The mobile carrier typically assigns a private IP address for the mobile connection. A private IP does not traverse the Internet and cannot be used for remote access. Check out the [IP and DNS](https://how.router.works/net/traffic/ip-dns) tutorials.

Below are the standard formats of private IP addresses:

* 10.0.0.0 to 10.255.255.255
* 172.16.0.0 to 172.31.255.255
* 192.168.0.0 to 192.168.255.255
* 100.64.0.0 to 100.127.255.255 (Carrier-Grade)


# Firewall Settings

The router firewall controls the forward packet streams from incoming network interfaces to outgoing network interfaces. It adds another layer of granularity to what can be forwarded across interfaces and which packets can be inputted and outputted.

## Firewall Zones

The firewall collects interfaces into zones to filter traffic logically. A zone can be configured to any set of interfaces. This simplifies the firewall rule logic somewhat by conceptually grouping the interfaces:

* A rule for a packet originating in a zone must enter the router on one of the zone's interfaces,
* A rule for a packet being forwarded to a zone must exit the router on one of the zone's interfaces.

To configure the firewall zones, go to "Network > Firewall" after accessing the router. The prime tab of "General Settings" allows the modification of the firewall zones. You can use the default firewall zone settings as shown below in most conditions.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FhePxMly6szuubhq7xWse%2FFirewall-Zones-on-Cellular-Router.jpg?alt=media&amp;token=da5dda7f-3837-4219-aa26-79159a70c999" alt=""><figcaption><p>Default Firewall Zone Settings on Cellular Router</p></figcaption></figure>

***

## Port Forwards <a href="#port-forwards" id="port-forwards"></a>

Port forwarding is an application of network address translation (NAT) that redirects a communication request from one address and port number combination to another. It allows remote computers to connect to the outdoor router within a private local-area network (LAN).

### i. General Settings <a href="#i-general-settings" id="i-general-settings"></a>

To enable port forwards, "Forward" options must be allowed under the "General Settings" tab of the firewall zones. Then click the "Save & Apply" button to take effect.

➀ Replace "Forward" with "Accept" in the general settings section.\
➁ Scroll down to the "Zones" section and update the Forward column in the WAN row to "Accept."

<div align="left"><figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FkmRtop3CDTbvNyo2E5he%2FCellular-Router-Firwall-Enable-Port-Forward.jpg?alt=media&amp;token=f0e03a55-dc92-424a-8bc3-dccff1fb4c85" alt="" width="375"><figcaption><p>i – Enable Forward Options on Cellular Router Firewall</p></figcaption></figure></div>

<div align="left"><figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FKp2LfJeB3pZNBCYrVRzX%2FCellular-Router-Firewall-New-Port-Forward-Rule.jpg?alt=media&amp;token=088113c7-b5af-4c8e-94cf-ac8457c89aae" alt="" width="375"><figcaption><p>ii – Add New Port Forward Rule on Firewall</p></figcaption></figure></div>

### ii. Port Forward (WAN) <a href="#ii-port-forwards-wan" id="ii-port-forwards-wan"></a>

Click the second tab labeled "Port Forwards" to configure port forwarding rules. You can refer to the preset port forward rules. Below is the step-by-step guidance for setting a new port forward rule.

1. Name – Enter your custom reference name. e.g., Test
2. Protocol – Select from TCP, UDP, or both.\
   *Note: If you don't know the exact protocol, choose TCP+UDP. Please select TCP or UDP if you know whether it is TCP or UDP. It can effectively reduce resource consumption.*
3. External Port – Set the port number you want to access from the external network \
   *Note: Suggest selecting the WAN port between 1025\~25534. Do not use the standard ports occupied by the other services such as 23, 80, 433, 3389, 7700, 10080, etc.*
4. Destination Zone – Select LAN
5. Internal IP Address – Select from the list of connected intranet hosts.\
   *If you can not find the host on the list, please recheck the IP settings on the host.*
6. Internal Port – Choose the port number that needs to be forwarded from the intranet host
7. Click the "Save" button and then the "Save & Apply" button on the firewall page to execute the new settings.

**Advanced Settings > NAT Loopback**

NAT Loopback is turned on as the default setting. It allows intranet terminals to access local hosts using the public IP address of the routed external network interface. If you need to reduce the consumption of router resources, you can disable this function.

​

### iii. Local Forwards <a href="#iii-intranet-forwards" id="iii-intranet-forwards"></a>

The 5G router supports access to another connected host through the router's IP address and port number. You can set up intranet local forwarding using iptables.&#x20;

To configure local forwarding, go to the last "Custom Rules" tab to add new iptable rules. Below are example codes to forward 192.168.20.113:80 to the router's IP 192.168.20.1:1138.

<details>

<summary>Example Scripts</summary>

`iptables -t nat -A PREROUTING -d 192.168.20.1 -p tcp --dport 1138 -j DNAT --to-destination 192.168.20.113:80`&#x20;

`iptables -t nat -A POSTROUTING -d 192.168.20.113 -p tcp --dport 80 -j SNAT --to 192.168.20.1`

</details>

<div align="left"><figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FoirPSjzhq1YP4um4ZNMJ%2F5G-Router-Firewall-Custom-Fules-IPtables.jpg?alt=media&amp;token=9c1b1389-1724-4ea1-9deb-bfafcd6584cb" alt="" width="375"><figcaption><p>Custom Firewall Rules of Local Forwards</p></figcaption></figure></div>

***

## Add A New Port <a href="#open-new-port" id="open-new-port"></a>

The 5G router has no port restrictions in default settings. You may need to open a new port and configure custom rules in specific applications. Here is an essential guide for that.

Go to "Network > Firewall > Tab: Traffic Rules" after accessing the router.

* Name – Enter your custom reference name.
* Protocol – Choose from TCP or UDP.
* Source Zone – Leave the default WAN value unchanged.
* Source Address – Enter the IP according to your requirements.
* Destination Zone – Leave the default LAN value unchanged.
* Destination Address – Enter the IP according to your requirements.
* Destination Port – Enter the port according to your requirements.
* Action – Choose from "Accept" or "Reject".

After inputting the above parameters, click the "Save" button. Then click "Save & Apply". After that, you will find the newly created port on the "Traffic Rules" list.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FdjTaiH2xaXZxKkjfkmhR%2F5G-Router-Traffic-Rules-Add-New-Port.jpg?alt=media&amp;token=60329dae-56a2-4aeb-8b78-b3464b945376" alt=""><figcaption><p>5G Router Firewall Traffic Rules - Add New Port</p></figcaption></figure>


# Remote Access

You can access the 5G router remotely in several ways once it is connected to the internet. The most convenient method is through the integrated Traversal Cloud; alternatively, you can set up DDNS or install other remote access plugins for remote access.

## Traversal Cloud

Traversal Cloud is a dedicated NAT tunneling tool that enables secure remote access without requiring a public IP address. It lets you access the router's web interface from anywhere, anytime, as long as you have an internet connection. **It’s completely free!**

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZzYuGbAiN0fLsLmCp%2F-LxZzfF5v0Y8MgiDucms%2Fimage.png?alt=media&#x26;token=e42b2709-07d0-4a37-a14d-2ca98b1f5cde" alt=""><figcaption><p>Working principle of Traversal Cloud</p></figcaption></figure>

### **Cloud Address** <a href="#web-access" id="web-access"></a>

To respect the privacy preferences of some users, the Traversal Cloud is disabled by default. Please follow the steps below to enable it.

1. Log in to the router, and go to "Services > Traversal Cloud."
2. Tap the "Enable" checkbox and click the "Save & Apply" button to take effect.

Next, using a web browser, access your router's web interface at the provided cloud address. It is highly recommended to set a strong [router password](/manual/firmware/system-admin#router-password) before enabling cloud access.

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2FI1JQrZdh3q2I7q0qFrFv%2FCellular-Router-Remote-Access-on-Traversal-Cloud.jpg?alt=media&amp;token=708cd6bf-8e2d-4302-bdb5-ff9eef798e25" alt=""><figcaption><p>Traversal Cloud Provides A Free Secure Remote Accessing NAT Tunnel</p></figcaption></figure>

### Debug <a href="#debug" id="debug"></a>

Please review the factors listed below if you cannot access the cloud address. If the issue is still unresolved, kindly copy the system log and send it to our support team for assistance.

1. Please ensure the traversal cloud has been **enabled**. After enabling the checkbox, please click the "Save & Apply" button to take effect.
2. Before accessing the traversal cloud server, the router must have an Internet connection. Please check the Internet connection on the router.
3. If you once turned off the traversal cloud function within a power cycle, please reboot the router to refresh the traversal connection session.

***

## Dynamic DNS

When a 5G router is assigned a public IP address via Mobile, WAN, or WiFi relay internet sources, Dynamic DNS enables easy remote access to the router.

Dynamic DNS links a static hostname to the router's public IP address, updating it automatically when the IP address changes. For more details, see the [Dynamic DNS](https://how.router.works/remote/dynamic-dns) tutorial.


# Command Sets

The command-line interface (CLI) is a way of interacting with the router system. In this mode, the user issues commands to the router system through command lines.

Secure Shell (SSH) is a cryptographic network protocol that allows access to the router’s command-line interface. The 5G router offers various ways to access the command-line interface.

## **SSH Terminal** <a href="#web-terminal" id="web-terminal"></a>

The 5G router offers the most straightforward web terminal interface for browser access. Once you connect to the router, navigate to "Services > Terminal." Alternatively, you can access SSH software on your computer via the SSH port. Click the [SSH Terminal](https://how.router.works/dev/ssh) tutorial for more details.

```
OutdoorRouter login: root
Password: <invisible>

BusyBox v1.28.4 () built-in shell (ash)
╔═╗╦ ╦╔╦╗╔╦╗╔═╗╔═╗╦═╗╦═╗╔═╗╦ ╦╔╦╗╔═╗╦═╗
║ ║║ ║ ║  ║║║ ║║ ║╠╦╝╠╦╝║ ║║ ║ ║ ║╣ ╠╦╝
╚═╝╚═╝ ╩ ═╩╝╚═╝╚═╝╩╚═╩╚═╚═╝╚═╝ ╩ ╚═╝╩╚═
---------------------------------------
☼ ☼ ☼       OUTDOOR ROUTER        ❅ ❅ ❅
---------------------------------------

root@CellularRouter:~#
```

## Command Sets

Once you've accessed the router's SSH port, you can execute OpenWrt UCI to configure parameters, add parameter lists, and even incorporate entire sections into configuration files.

It also enables advanced execution of MMCLI and AT+ command sets to manage the mobile modem installed in the router, allowing you to monitor connection status and modify linking parameters. For more details, please refer to the [Command Sets](https://how.router.works/dev/command) tutorial.


# Bootloader

The router enters a reboot cycle when the firmware is incomplete or corrupted. While this occurs, the WiFi and LAN connections cannot be maintained.

This typically occurs due to deleting critical files or disconnecting the power supply while resetting or flashing the firmware. The 5G router features a built-in uBoot bootloader to restore the firmware system.&#x20;

Please follow the steps below to rescue the router from "Brick" mode and rebuild the firmware system.

### LAN and Static IP

Connect a computer to the LAN port on the router. Then, configure the static IP address on the computer as shown below.&#x20;

<mark style="color:orange;">Computer IP: 192.168.1.150 (Pool 2–249)</mark>\ <mark style="color:orange;">Router IP: 192.168.1.1</mark> \ <mark style="color:orange;">Subnet mask: 255.255.255.0 (also called 24 on Windows OS)</mark>

<figure><img src="https://2305168564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqdMcm9X8duogQcX43EI2%2Fuploads%2Fm5SVfwYQ9XAJ4ZaF2duz%2FUboot-Bootloader-Rebuild-Cellular-Router-System.jpg?alt=media&amp;token=8703185d-8a9d-4f55-a080-ce2726f85be2" alt=""><figcaption><p>Example of Static IP and Uboot Interface</p></figcaption></figure>

### Enter uBoot Mode

i. Disconnect the router from the power supply. \
ii. Press and **hold** the "Reset" button on the router, then connect to the power supply. \
iii. Keep holding the reset button for 5 seconds. The connected LAN port indicator will turn on, and then release the reset button.&#x20;

Now, we can access the uBoot interface on a web browser by visiting <http://192.168.1.1/.&#x20>;

***Note:** If the uBoot interface is not showing, please change it to another web browser or try to clean the cache and cookies on the web browser.*

### System Rebuild

1. Once you access the "Firmware Update" page shown above, click the "Upload" or "Choose File" button to upload the previously saved firmware file to the router.
2. Click the "Upload" or "Update firmware" button to flash the uploaded firmware file.
3. Wait 2–3 minutes until the uBoot flashes the new firmware, and the router will reboot automatically.
4. Change the computer network's IP to a DHCP client or use the static IP range below. Then, we can access the router's admin page at <http://192.168.20.1/.\\> <mark style="color:blue;">Computer IP: 192.168.20.150 (Between 100\~249)</mark> \ <mark style="color:blue;">Router IP: 192.168.20.1 / Subnet mask: 255.255.255.0</mark>

***Note:** Please contact us for the download link to the latest firmware file. The correct firmware file should end with **\*.bin**. Do not unzip or modify its contents.*


# Troubleshootings

The collection of the common issues and quick guidance.

## Changing Password

**i. Wi-Fi Password**

The default Wi-Fi network is active and does not have an encryption password. To secure your wireless networks, refer to the [Wi-Fi SSID & Password](/manual/firmware/wifi-hotspots#wifi-settings) section for guidance on configuring the encryption type and password.

**ii. Router Password**

The router admin panel is initially without a password. Once you've accessed it, navigate to "System > Administration" to create your custom [router password](/manual/firmware/system-admin#router-password).

***

## Forget Router Password

After updating the router password, make sure to store it safely. If you forget the router password, the only option is to perform a [Hard Reset](https://indoor.router.works/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#ii.-hard-reboot) to regain access, which will remove all previous custom settings.

***

## Disable Wi-Fi Network

To turn off the Wi-Fi hotspot or Wi-Fi relay links, access the router and navigate to "Hotspot > WiFi Hotspot" to visit the "Wireless Overview" page. Then, click the "Disable" button next to the relevant Wi-Fi SSIDs. Check more on the [Wi-Fi hotspot](/manual/firmware/wifi-hotspots#wireless-overview) guidance.

***

## No Wi-Fi Hotspot

If you cannot locate the router's hotspot on Wi-Fi enabled devices, please review the indicators on the router's front panel below.

1. **System Indicator**<br>
   * If both "Power" and "System" indicators are **off**, check the connections of the power adapter and electric outlet, then try to reconnect the power adapter.
   * If the "System" indicator is flashing, please wait 2-3 minutes until the router boots up.<br>
2. **Wi-Fi Indicator** - When the system indicator stays solid white, check the Wi-Fi indicator.<br>
   * If the Wi-Fi indicator stays solid, 2.4G and 5.8G Wi-Fi hotspots have been enabled.
     * You can try to search for the Wi-Fi hotspot. Remember, you might have changed the Wi-Fi SSID name once before.
     * If you enabled the "Hide ESSID" checkbox, please manually input the device's Wi-Fi SSID name and password.<br>
   * If the Wi-Fi indicator is off, one or both Wi-Fi hotspots might be disabled on the firmware. Access the router with the LAN cable connection and enable the Wi-Fi network. If the LAN cable connection still does not work, [reset the router](https://indoor.router.works/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#ii.-hard-reboot) to default settings.

***

## Reset the Router

You can use either a soft reset or hard reset to erase the configurations on the router and go back to the factory settings. ‌The suggested way is a [**soft reset**](https://indoor.router.works/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#i.-soft-factory-reset). If unable to access the router, please do a [**hard reset**](https://indoor.router.works/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#ii.-hard-reset) by clicking the reset button for 5 seconds when the router is turned on.

‌ If the hard reset does not work, please refer to the [Bootloader](/manual/advanced/bootloader) tutorial to rebuild the firmware system.

***

There may be several unlisted issues arising from various practical conditions. Please feel free to [**Contact Us**](https://www.outdoorrouter.com/contacts/) for any technical difficulties, and we will respond promptly with a solution.


# EZR24 - 4G LTE Router

EZR24 series 4G LTE router with a Nano SIM card slot and external antenna sockets.

The **EZR24** router has a CAT12 mobile LTE modem and a Nano SIM card slot. Insert a SIM card to access fast-speed mobile networks. It provides Gigabit Ethernet and 1200Mbps WiFi hotspots for massive users, home office appliances, and industrial machines.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FpscpMljiXOSCT39yi6p8%2FEZR24-Cat12-4G-Router-Networks.jpg?alt=media&#x26;token=68f0f4e2-88cd-4493-9451-a4e8934daf49" alt=""><figcaption></figcaption></figure>

CAT12 mobile modem has a rated max 600Mbps download speed and 150Mbps upload speed. It creates standalone dual WiFi hotspots on 2.4GHz and 5.8GHz. Total 1200Mbps bandwidth. High-gain aerials and optimized RF antenna array bring the best signal transmission.


# Hardware

The indoor 4G router is an industrial-grade 4G LTE gateway designed for use in the environment and rugged deployments.

{% content-ref url="/pages/dLEVP2qkKrRtCWBjb2W5" %}
[Package Contents](/ezr24/manual/hardware/package-contents)
{% endcontent-ref %}

{% content-ref url="/pages/xTC8IvAgK3XPsYqIuaKz" %}
[Physical Interfaces](/ezr24/manual/hardware/physical-interfaces)
{% endcontent-ref %}

***

## Hardware Specifications

**CAT12 MOBILE LTE MODEM**

<table data-header-hidden><thead><tr><th width="213.33333333333331"></th><th width="295"></th><th></th></tr></thead><tbody><tr><td><strong>Specification</strong></td><td><strong>4G FDD-LTE</strong></td><td><strong>3G</strong> (WCDMA/HSDPA/etc)</td></tr><tr><td>Bands:</td><td><p><strong>4G FDD-LTE</strong><br>B1/2/3/4/5/7/8/9/12/13/14</p><p>17/18/19/20/21/25/26/28<br>29/30/32/66<br><strong>4G TDD-LTE</strong><br>Band 38/39/40/41</p></td><td>Band 1/2/3/4/5/8/9/19</td></tr><tr><td>Download Speed:</td><td><strong>4G FDD-LTE</strong>: Max 600Mbps<br><strong>4G TDD-LTE</strong>: Max 430Mbps</td><td>DC-HSDPA: Max 42Mbps<br>WCDMA: Max 384Kbps</td></tr><tr><td>Upload Speed:</td><td><strong>4G FDD-LTE</strong>: Max 150Mbps<br><strong>4G TDD-LTE</strong>: Max 30Mbps</td><td>HSUPA: Max 5.76Mbps<br>WCDMA: Max 384Kbps</td></tr><tr><td>Carrier Aggregation:</td><td>Download: 3x CA or 2x CA<br>Upload: 2x CA</td><td></td></tr><tr><td>Signal Modulation:</td><td>256QAM</td><td>64QAM</td></tr><tr><td>Output Power:</td><td>Class 3 (23dBm±2dB)</td><td>WCDMA: 24dBm+1/-3dB</td></tr><tr><td>3GPP Release:</td><td>E-UTRA Release 12</td><td></td></tr><tr><td>Bandwidth:</td><td>1.4/3/5/10/15/20MHz</td><td></td></tr></tbody></table>

**EZEN4X - MOTHERBOARD**

<table data-header-hidden><thead><tr><th width="220"></th><th></th></tr></thead><tbody><tr><td>CPU Chipset:</td><td>MTK7621 MIPS1004Kec</td></tr><tr><td>Clock Speed:</td><td>880MHz</td></tr><tr><td>System Memory:</td><td>DDR3 256Mbyte</td></tr><tr><td>Flash Memory:</td><td>SPI FLASH 32MB</td></tr><tr><td>Modem Socket:</td><td>1x M2.0 (Active) and 1x Mini PCI Express v2.0</td></tr><tr><td>SIM Card Slot:</td><td>Nano-SIM Cards (12.3x8.8mm)</td></tr><tr><td>Indicator:</td><td>Power / System / Wi-Fi / Mobile</td></tr><tr><td>Temperature:</td><td>Working: -10 to +50°C<br>Storage: -40 to +85°C</td></tr><tr><td>Humidity:</td><td>0%~100% RH</td></tr><tr><td>Physical Interface:</td><td>1x WAN &#x26; 4x LAN ports<br>6x Antenna sockets (SMA female)<br>2x Nano-SIM card slot<br>1x Reset button</td></tr><tr><td>Measurement:</td><td>Aluminum alloy enclosure: L188xW128xH25mm<br>With aerial: L268xW168xH191mm</td></tr></tbody></table>

#### WIFI HOTSPOTS

<table data-header-hidden><thead><tr><th width="217.33333333333331"></th><th></th><th></th></tr></thead><tbody><tr><td>Frequency:</td><td><strong>2.4GHz</strong>: 2412~2472 MHz</td><td><strong>5.8GHz</strong>: 5180~5825MHz</td></tr><tr><td>Wi-Fi Channel:</td><td>1~13</td><td>149, 153, 157, 161, 165</td></tr><tr><td>Speed Rate:</td><td>300Mbps</td><td>867Mbps</td></tr><tr><td>Output Power:</td><td>27dBm</td><td>26dBm</td></tr><tr><td>Wi-Fi Standard:</td><td>IEEE 802.11 a/b/p/g/n/ac<br>IEEE 802.3 and IEEE 802.3u</td><td></td></tr><tr><td>MIMO Wi-Fi:</td><td>2T2R Wave 2.0 MU-MIMO</td><td></td></tr><tr><td>Transmission Rate:</td><td>1200Mbps</td><td></td></tr><tr><td>Mesh Wi-Fi:</td><td>EasyMesh standard</td><td></td></tr></tbody></table>

#### RF AERIAL ANTENNAS

<table data-header-hidden><thead><tr><th width="218.26720341281833"></th><th></th></tr></thead><tbody><tr><td>2 x 4G Antenna:</td><td>Frequency: 700~960 / 1710~2170 / 2300~2700MHz<br>Peak Gain: 3~5dBi / V.S.W.R.: ≤ 3.0<br>Size: 209 x 42 mm / Material: ABS</td></tr><tr><td>4 x Wi-Fi Antenna:</td><td><p>2x 2.4GHz Wi-Fi Antenna: 2400~2500MHz<br>Gain: 4~5dBi / V.S.W.R.: ≤ 1.92</p><p>2x 5.8GHz Wi-Fi Antenna: 5150~5850MHz<br>Gain: 4~5dBi / V.S.W.R.: ≤ 1.92</p><p>Size: Ø13 x 201 mm / Material: TPEE                                     </p></td></tr><tr><td>Connector:</td><td>SMA Male (Not RP)</td></tr><tr><td>Polarization:</td><td>Vertical</td></tr><tr><td>Impedance:</td><td>50 Ω</td></tr><tr><td>Max Input Power:</td><td>10 Watt</td></tr><tr><td>Temperature:</td><td>Working: -0° to 50° Celsius</td></tr></tbody></table>

#### DC POWER ADAPTER

<table data-header-hidden><thead><tr><th width="222"></th><th></th></tr></thead><tbody><tr><td>Input:</td><td>AC 100~240Volt 50/60Hz 0.5Amps</td></tr><tr><td>Output:</td><td>DC 12Volt 2.0Amps</td></tr><tr><td>Measurement:</td><td>75.7*47.2*31.3mm / 140g<br><em>Depending on the AC plug</em></td></tr><tr><td>AC Plug:</td><td>EU/GB/US/AU standard available<br><em>Ship depends on the destination</em></td></tr><tr><td>DC Jack:</td><td>Outer Ø5.5mm / Inner Ø2.1mm / Length 10mm</td></tr><tr><td>DC Wire:</td><td>Length 1200mm</td></tr><tr><td>Protection:</td><td>Short circuit, overload, and over-voltage</td></tr><tr><td>Certification:</td><td>CE / UL / FCC / DOE / ERP / GS / BS / SAA</td></tr></tbody></table>

**4G ROUTER FIRMWARE**

<table data-header-hidden><thead><tr><th width="226"></th><th></th></tr></thead><tbody><tr><td>Router Firmware:</td><td>OpenEzen Series - EV40xx</td></tr><tr><td>Log in:</td><td>IP address: 192.168.20.1<br>Password: root</td></tr><tr><td>Built-in Protocols:</td><td><strong>Mobile:</strong> Mobile-Data (QMI) and PPP<br><strong>WAN:</strong> PPPoE / DHCP / Static<br><strong>LAN:</strong> Static with DHCP server (IPv4 &#x26; IPv6)</td></tr><tr><td>VPN Tunnel:</td><td>PPTP, L2TP, IPSec, OpenVPN, and WireGuard</td></tr><tr><td>Cloud Management:</td><td>Traversal Cloud and Ezen-Cloud (Optional)</td></tr><tr><td>Security:</td><td>Anti DDoS, SPI firewall, IP/Mac/Domain filter, IP &#x26; Mac bind</td></tr><tr><td>Port Forward:</td><td>Virtual server, port triggering, UPnP, DMZ</td></tr><tr><td>Computer:</td><td>Windows / Mac / Linux / etc</td></tr><tr><td>Bootloader:</td><td>uBoot (192.168.1.1)</td></tr></tbody></table>


# Package Contents

After receiving the package, please check if all of the below components are included in the box.

After receiving the package, please check if all components below are included.&#x20;

1 x CAT12 4G router\
2 x Mobile paddle antenna\
4 x WiFi whip antenna\
1 x 1-meter LAN cable\
1 x Power adapter

*Note: The AC Plug depends on the destination country.*

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FDgrsBhU6qIpJh99jo3Dd%2FEZR24-Cat12-4G-Router_Package-Contents.jpg?alt=media&#x26;token=31f5327d-6c10-4772-b6ca-7172df911aec" alt=""><figcaption><p>Package Contents</p></figcaption></figure>

{% hint style="info" %}
Please keep the original package for a few weeks. You can also use the rugged mailer box to store the other devices.
{% endhint %}


# Physical Interfaces

Get known of the physical interfaces on the 4G router.

The 4G indoor router has 6x antenna sockets and 4xLAN & 1xWAN ports. The antenna sockets are SMA-female connectors. 4G antenna sockets are marked "Mobile 1\~2" on the upsides. Wi-Fi sockets are marked "WiFi4" and "WiFi5" on the left & right sides.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FaGU1xMX305Bo5D2aKgXu%2FEZR24-LTE-Router-Mobile-Modem-Interfaces-Sockets-Overview-v3.jpg?alt=media&#x26;token=9b8fa188-b7d5-4519-ad17-9eaca51ce4ed" alt=""><figcaption><p>4G Router Physical Interfaces</p></figcaption></figure>


# SIM Card & Power

Physical installations of the indoor 4G router.

{% content-ref url="/pages/KToIMaXvAvSMkaVuCVb5" %}
[Signal Quality](/ezr24/manual/sim-card-and-power/signal-quality)
{% endcontent-ref %}

{% content-ref url="/pages/82Bnu5gXB4mRiCpJFF8p" %}
[Insert SIM Card](/ezr24/manual/sim-card-and-power/insert-sim-card)
{% endcontent-ref %}

{% content-ref url="/pages/NrRA9PZUtsoTEOXGTstQ" %}
[Power Supplies](/ezr24/manual/sim-card-and-power/power-supplies)
{% endcontent-ref %}

{% content-ref url="/pages/ak5YCnjyC6LgGoHJbwKD" %}
[Install Antennas](/ezr24/manual/sim-card-and-power/install-antennas)
{% endcontent-ref %}

{% content-ref url="/pages/1iGaZqBopUXR7hB0o8hI" %}
[Indicators](/ezr24/manual/sim-card-and-power/indicators)
{% endcontent-ref %}


# Signal Quality

Good 4G LTE mobile signal quality is fundamental to getting a stable and fast internet connection over the mobile network.

### Mobile Networks Mode

There are various mobile networks, 2G, 3G, 4G, and even the newest 5G NR networks. Please take note of the signal bars and the symbol in the status bar of the mobile phone and compare them with the chart below.

<table><thead><tr><th width="146.97590361445782">Symbol</th><th width="314">Mobile Networks</th><th>Common Speed</th></tr></thead><tbody><tr><td>4G (LTE)</td><td>Fourth generation or Long term evolution<br>also known as LTE or WiMax</td><td>100Mbits/s+</td></tr><tr><td>3G</td><td>Third Generation<br>also known as UMTS / WCDMA / CDMA2000</td><td>2Mbits/s</td></tr><tr><td>2G</td><td>GPRS <br>(General Packet Radio Service)</td><td>50Kbits/s</td></tr><tr><td>E</td><td>EDGE <br>(Enhanced Data GSM Evolution)</td><td>100Kbits/s</td></tr><tr><td>H/H+</td><td>HSPA<br>(High-Speed Packet Access)</td><td>10-100Mbits/s</td></tr><tr><td>No Symbol</td><td>If signal bars get more than 1 bar<br>you can use voice call</td><td>No</td></tr></tbody></table>

###

### Signal Strength

We should input a "Fair" signal level for the 4G router (refer to the chart below), which equals approximately 2-bar 4G LTE signals on a mobile phone.

You can run a basic test on a mobile phone. Insert the SIM card that is going to be used on the router on a mobile phone. Disable Wi-Fi on the mobile phone and go around to check its network type and signal bars. Then, choose a location with a strong and stable 4G-LTE signal reception.&#x20;

Please refer to the [signal test tutorial](https://www.outdoorrouter.com/field-test-4g-mobile-signal-strength/).

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxQ1c6Ik5UlOWOQ9j5L%2F-LxZnOQQTX7lHA8gIWgm%2Fimage.png?alt=media&#x26;token=fe591b85-17e4-4a27-8877-fb0010915884" alt=""><figcaption><p>4G Signal Quality Chart</p></figcaption></figure>

{% hint style="info" %}
The numerical value of 2G and 3G networks is RSSI standard.&#x20;

The LTE network is RSRP standard. RSRP means Reference Signal Receive Power.

The signal values are negative numbers. A number that is closer to zero means a stronger signal. For example, -90 dB is more robust than -100 dB.
{% endhint %}


# Insert SIM Card

The indoor 4G router requires the insertion of a SIM card to connect to the mobile internet networks.

Please use a Nano SIM card (12.3x8.8mm) on the 4G router.&#x20;

Please use an activated SIM card in the router. If you are going to use a new SIM card, please follow the instructions from the mobile carrier to activate the SIM card.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxQ1c6Ik5UlOWOQ9j5L%2F-LxZoKJUeZsSpLaRrIH9%2Fimage.png?alt=media&#x26;token=c52857ea-ea77-4650-8459-2cb70c7a9143" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Cautions**

* Please use an activated SIM card in the router.
* Please always turn off the power while inserting or removing the SIM card.
  {% endhint %}

{% hint style="info" %}
**Clean the SIM Card**

If the 4G router does not recognize the SIM card or gets an error message such as "SIM card is unavailable,"

Firstly, please verify if the SIM card was inserted correctly.

Secondly, please check if the SIM card is clean, especially the golden contacts.

Finally, if there is dust/dirt/oil on the SIM card, you can wipe it to clean it.
{% endhint %}

***

## Insert SIM Cards <a href="#insert-sim-cards" id="insert-sim-cards"></a>

Step-by-Step

1. Turn off the power before inserting SIM cards.
2. Use the included SIM pin to push the pinhole gently until the SIM card holder pops out.
3. Put the primary SIM card in the first slot. Make sure notch in the inside direction and pins face down. There is only one correct way to settle the Nano SIM card into the SIM card holder.
4. Carefully reposition the SIM card holder in the slot and push it back gently.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FyF3MoqqbanHbzFu98UQU%2FEZR24-Cat12-4G-Router-SIM-Card-Slot_v1.2.jpg?alt=media&#x26;token=74eba0c8-a73c-4288-a001-a5cb03975757" alt=""><figcaption><p>4G Router with SIM Card Slot</p></figcaption></figure>


# Power Supplies

The 4G indoor router uses a 12Volt DC power adapter. Please ensure to use the correct voltage and current if using other power sources.

An AC to DC power adapter is included in the package.&#x20;

Connecting the DC power adapter to the 100\~240 Volt AC electrical outlet power, it outputs 12Volt 2Amps DC power to the 4G router.

{% hint style="info" %}
‌You could exchange the plug if you received more than one power plug. Press the "Push" button and twist the power plug clockwise to remove it.&#x20;

Then, install another plug on the power adapter and twist it in the anti-clockwise direction to tighten it.
{% endhint %}

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-M51RafeYBQXwOdRQkHZ%2F-M51XDrGGaTYq-2uyz9w%2FEZR23-4G-Router_DC-Power-Adapter.jpg?alt=media&#x26;token=0518aa88-58f2-45d1-a4a2-86c6b8978617" alt=""><figcaption></figcaption></figure>

## Alternative DC Power

The DC power socket on the 4G router can work with 12Volt and 2Amps DC power. The correct DC jack is Ø5.5 x 10mm, and the inner pin is Ø2.1mm.


# Install Antennas

The 4G router uses MIMO antennas on both mobile and Wi-Fi connections.

When installing the antennas, set the router and antennas in a straight direction to avoid bending the pins in the connector.

Please check the below chart about which antenna goes to which socket.

Twist the SMA-male connector on the antennas in the clockwise direction to install the antennas on the router. Make sure the connection is tight.

<table><thead><tr><th width="201">Antenna Socket</th><th>Antenna Marks</th></tr></thead><tbody><tr><td>Mobile 1 *Main</td><td>Either 4G paddle antenna</td></tr><tr><td>Mobile 2</td><td>Either 4G paddle antenna</td></tr><tr><td>WiFi 4</td><td>Either WiFi4 whip antenna</td></tr><tr><td>WiFi 5</td><td>Either WiFi5 whip antenna</td></tr></tbody></table>

{% hint style="info" %}
The two flat panels of the 4G paddle antennas have a higher performance. Please adjust the paddle direction to the outside or signal source to receive a better signal.
{% endhint %}

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FC1JkEOWhReiw2514rHuo%2FEZR24-4G-Router_Install-Antennas.jpg?alt=media&#x26;token=a5565661-6ad0-45aa-aca4-52e55881ed44" alt=""><figcaption></figcaption></figure>

### Upgrade Antenna

When you have a weak signal reception, please consider upgrading the 4G mobile antenna with a higher-gain antenna. The outdoor directional antennas could point toward the cell tower and receive more robust signals.

To connect to the other mobile or WiFi antennas, make sure these antennas have the standard SMA-male connectors. You can use a MIMO antenna or a single-polarized antenna on the router. The single-polarized antenna should connect to the mobile main socket on the left side.&#x20;

**MIMO 4G Panel Antenna** :link: \
<https://www.outdoorrouter.com/product/outdoor-4g-lte-mimo-panel-antenna/>


# Indicators

Instructions to the status and descriptions on each indicator of the 4G router.

There are four indicators on the 4G router. From up to down, the left side is system & Wi-Fi, and the right is Power and Mobile. Below are the indicator descriptions.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FyEZD3JwDBlsG1ykSSqND%2FEZR24-LTE-Router-v2_Interface_v1.2.jpg?alt=media&#x26;token=5db729e0-0575-410a-b43f-40815000f3f4" alt=""><figcaption><p>4G Router Working Indicators</p></figcaption></figure>

<table><thead><tr><th width="119.4">Indicator</th><th width="97">Status</th><th>Description</th></tr></thead><tbody><tr><td>System</td><td>Green</td><td>This light indicates that the router is receiving power. If it's lit solid green, then the router has booted successfully.</td></tr><tr><td></td><td>Flash</td><td>The router system is booting up. The system indicator flashes while resetting or flashing the firmware.</td></tr><tr><td></td><td>Off</td><td>No light at all indicates that the router is not receiving power. Check the PoE socket connect to the motherboard and check the PoE adapter. You might need to test an alternate power socket if the router doesn't power on.</td></tr><tr><td>WiFi</td><td>Green</td><td>This light indicates that the modem is sending a Wi-Fi signal. If the light is on the green, you can see and connect to the Wi-Fi network.</td></tr><tr><td></td><td>Flash</td><td>If you are connected to the Wi-Fi hotspot, it will flash green to indicate data going to and from the router. If the router is connected to another Wi-Fi hotspot (Wi-Fi relay), it will also flash because it has the data flow.</td></tr><tr><td></td><td>Off</td><td>If it's off, your router is no longer sending a Wi-Fi signal. You can log in to the router admin and turn on the Wi-Fi master hotspot.</td></tr><tr><td>Power</td><td>On</td><td>After connected to the DC power adapter, it will turns on.</td></tr><tr><td>Mobile</td><td>Green</td><td>It shows the mobile connection status. Stay on green color means connected to the mobile network.</td></tr></tbody></table>


# Firmware

Config the 4G router firmware system.

{% content-ref url="/pages/xXYigHQMhSLRfmup6umv" %}
[Login Router](/ezr24/manual/firmware/login-router)
{% endcontent-ref %}

{% content-ref url="/pages/I1dv0Q7lso39J3G8maxQ" %}
[System Admin](/ezr24/manual/firmware/system-admin)
{% endcontent-ref %}

{% content-ref url="/pages/rvuEaGkJrutVULkpV0V2" %}
[Network Interfaces](/ezr24/manual/firmware/network-interfaces)
{% endcontent-ref %}

{% content-ref url="/pages/yWulBmX6gmXSruIdhrjr" %}
[Mobile Modem](/ezr24/manual/firmware/mobile-modem)
{% endcontent-ref %}

{% content-ref url="/pages/VfF9Q123CrqHdyKWhBDk" %}
[WiFi Hotspots](/ezr24/manual/firmware/wifi-hotspots)
{% endcontent-ref %}

{% content-ref url="/pages/Cyr6wiGOOhv8FZDhicB7" %}
[Firmware Upgrade](/ezr24/manual/firmware/firmware-upgrade)
{% endcontent-ref %}

{% content-ref url="/pages/grmt8rnvVpinzDNCMr8G" %}
[Recovery](/ezr24/manual/firmware/recovery)
{% endcontent-ref %}


# Login Router

Connect a phone or computer to the indoor 4G router via Wi-Fi or Ethernet. And login to the router at the default router IP address 192.168.20.1.

## Connect to Router

After connecting to the electrical outlet via the DC power adapter, the 4G router will boot up and turn on the Wi-Fi hotspots **`Cell-WiFi-xxxx-V4`** and **`Cell-WiFi-xxxx-V5`** in 2\~3 minutes.&#x20;

### i. Wi-Fi Connection

The default Wi-Fi hotspot has **`no encryption`**. Connect to this Wi-Fi hotspot on a computer or mobile phone.

### ii. LAN Connection

You can connect a computer to one of the LAN ports on the 4G router.&#x20;

### iii. IP Settings

{% tabs %}
{% tab title="DHCP" %}
The DHCP server is enabled on the EZR24 router.&#x20;

DHCP is used to dynamically assign the IP address, gateway, domain name server, and other information to the connected devices. Below are the default DHCP settings.

Router Address (Gateway): `192.168.20.1`\
Subnet Mask: `255.255.255.0 (24)`\
DHCP IP Pool: `192.168.20.100~254`\
DHCP Lease Time: `12 Hours`

If the terminal is turned on DHCP client mode, it will automatically obtain the local IP address. If the terminal is using the static IP mode, please follow the below guidance to set up the IP address
{% endtab %}

{% tab title="Static IP" %}
Configure TCP/IP on your connected devices, make sure the IP address is within `192.168.20.100~249`. The subnet mask should be `255.255.255.0`. The router address should be `192.168.20.1`.&#x20;

On iPhone: Goes to `Settings` > `Wi-Fi` > `Advanced` \
On Android phone: Goes to `Settings` > `WLAN` > `Advanced` \
On Mac: Goes to `System preferences` > `Network` > `Wi-Fi` > `Advanced` > `TCP/IP`

**On Windows:**&#x20;

Goes to `Start` > `Control panel` > `Network and internet` > `Change adapter setting` (on left window panel) > `Local area connection` > `Properties` (right click) > `TCP/IPv4` (Internet protocol version 4) > `Properties` > `General`.

Choose `Obtain an IP address automatically` and `Obtain DNS server address automatically` Click `OK` to exit settings.&#x20;

Click `OK` again in the `Local area connection properties` to apply the new configurations.
{% endtab %}
{% endtabs %}

## Login Router

After connecting your smartphone or computer to the router, open a web browser and type **`http://192.168.20.1`** in the URL address bar. Use default password 🔑`root` or `admin` to log in to the EZR23 router admin.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FC8fZQaElf8ZKjm3SX6ov%2FEZR24-4G-Router_Login-4G-Router-Firmware-Authorization-Request.png?alt=media&#x26;token=125fb07d-9ab3-4ee2-a218-f2fcf54d3d21" alt=""><figcaption><p>4G Router Firmware Admin Web UI</p></figcaption></figure>

{% hint style="info" %}
If unable to access router admin with 192.168.20.1, please clear your browser's cache or use the complete URL path below. 🔗<http://192.168.20.1/cgi-bin/luci>
{% endhint %}

{% hint style="warning" %}
The default URL prefix is **http\://** instead of https\://.
{% endhint %}


# System Admin

Here are the basic system settings that should be changed on the 4G router.

After accessing the router admin panel, navigate to ***"System > System"*** from the top menu. We will go to the System Properties page below.

## System Properties

### Time Zone

Under the General Settings tab, click the **"Sync with browser"** button to sync the time. \
The 4G router will automatically sync with the time server after being connected to the internet.

Choose the correct time zone, then click the **"Save & Apply"** button on the bottom right corner to save your new settings.

### Host Name

You can customize the **"Hostname."** It is displayed on the top left-side corner.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FONW43BdGbIuRxNaFHFsa%2FEZR24-4G-Router-Network-Interfaces-Overview.png?alt=media&#x26;token=912ef3c3-8e11-4b86-9963-30999ee51a6c" alt=""><figcaption></figcaption></figure>

##

## Administration

Go to ***"System > Administration,"*** input the new custom router password twice in the section of *"Router Password,"*  then click the **"Save & Apply"** button on the bottom right corner.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2Ft7NynyJjsNQvcpWlwBFd%2FEZR24-4G-Router-Password.png?alt=media&#x26;token=96863ca4-808c-46a2-901a-8ed90029e256" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
Keep the new router's admin password in a safe place. If the password was forgotten, you must [reset the firmware](https://indoor.router.works/ezr24/manual/firmware/pages/-LxMOzEzeqRrq6PndCXA#3.8.2-factory-reset) system.
{% endhint %}


# Network Interfaces

The network interfaces on the 4G router.

After logging in to the router, go to `Network` > `Interfaces` To view and manage the network interfaces.

The brief information of each interface is listed under the second column, including MAC address, Rx (Download), Tx (Upload), Uptime, and IP address.&#x20;

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZsspdVEdqQaWi5fXD%2F-LxZuVZbhoPrF-qvamds%2Fimage.png?alt=media&#x26;token=b8de7ebd-d791-4ebc-acfb-3db01aa4b4ba" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Do not `Stop` use the LAN interface or `Delete` any of the interfaces. \
It will make the router misfunctioning.
{% endhint %}

{% hint style="warning" %}

* The color on each interface does not correspond to its connection status.
* Rx/Tx indicates the real-time data stream instead of the internet speed.
  {% endhint %}

###

### Guest (br-guest)

This interface is bound to the Guest's WiFi. It uses a separate subnet, ***192.168.100.1***. Terminals connecting to the Guest WiFi cannot access the hosts or servers under the main subnet ***192.168.20.1***.&#x20;

The Guest WiFi hotspots are turned off on the default settings. You can enable them under "Network > Wireless."

### LAN (bar-lan)

This is the interface of the main local intranet network. It is assigned to the physical RJ45 port `eth0.1`. Refer to the below section to configure the local intranet networks.

{% content-ref url="/pages/svW5ZVkjdCFCfNDVYfAW" %}
[Local Networks](/ezr24/manual/firmware/network-interfaces/local-networks)
{% endcontent-ref %}

###

### Mobile (wwan0)

This is the mobile modem interface. The 4G router uses the SIM#1 slot.&#x20;

**Uptime:** The activated mobile connection period.\
**RX/TX:** The real-time data stream on mobile internet.\
**IPv4:** The mobile internet IP address. Mostly a private IP.

Click the "**Edit**" button to change mobile protocol, APN, SIM card, PIN code, etc. Refer to the [Mobile Modem](/ezr24/manual/firmware/mobile-modem) settings.

The 4G router automatically connects to the mobile network when started up. You can manually Stop or Connect the 4G modem by clicking the related buttons. After connecting to the 4G network, Rx/Tx shows the real-time data stream and the IPv4 IP address.

{% content-ref url="/pages/yWulBmX6gmXSruIdhrjr" %}
[Mobile Modem](/ezr24/manual/firmware/mobile-modem)
{% endcontent-ref %}

### WAN (eth0.2)

The `WAN` port is bound to the `eth0.2` RJ45 port, which is marked "WAN" on the enclosure.

`DHCP client protocol` Is enabled on the WAN interface, and it can automatically obtain the IP address after being connected to the LAN port on another internet router or modem.

### WWAN (2G & 5G)

These are the virtual interfaces for the Wi-Fi relay connections on 2.4GHz and 5.8GHz. You can wirelessly connect the WiFi relay to the 4G router to another WiFi hotspot.

{% content-ref url="/pages/VfF9Q123CrqHdyKWhBDk" %}
[WiFi Hotspots](/ezr24/manual/firmware/wifi-hotspots)
{% endcontent-ref %}


# Local Networks

Configure the LAN interface to set up local intranet networks.

{% hint style="danger" %}
Do not `stop` or `delete` the **LAN (bar-lan)** interface is the DHCP server of local networks and the cornerstone of Ethernet and Wi-Fi functions.
{% endhint %}

## **i. Configure IP Pool**

To modify the DHCP configuration, you need to log in to the router admin, go to `Network` > `Interfaces` on the top menu. Click `Edit` on the row of `LAN` (local area network).

### **Configuration > General**

In the section of `Common Configuration` > `General Setup`, you can modify the router IP address, netmask, gateway address, broadcast address, and DNS servers.

<table><thead><tr><th width="171.33333333333331">Field</th><th width="143">Default</th><th>Description</th></tr></thead><tbody><tr><td>IPv4 address</td><td>192.168.20.1</td><td>IP address that the router uses on the LAN network</td></tr><tr><td>IPv4 netmask</td><td>255.255.255.0</td><td>Netmask is used to define how “large” the LAN network is.</td></tr><tr><td>IPv4 broadcast</td><td>N/A</td><td>DHCP clients use broadcast to find and send requests to their respective servers.</td></tr></tbody></table>

###

### **DHCP Server > General**&#x20;

Scroll down and find the section of `DHCP server` > `General Setup`, you can modify the `DHCP IP pool` and `DHCP lease period`.

The DHCP server can automatically configure connected devices' TCP/IP settings and lease out an IP address from the available IP pool.&#x20;

To disable the DHCP server, you can select the checkbox of `Ignore interface`.

<table><thead><tr><th width="105.33333333333331">Field</th><th width="106">Default</th><th>Description</th></tr></thead><tbody><tr><td>Start</td><td>100</td><td><p>The start of the DHCP IP pool.</p><p>For example, if the router’s LAN IP is 192.168.20.1 and the netmask is 255.255.255.0, a valid IP address should be in the range of [192.168.20.0…192.168.30.254]</p><p>* <em>192.168.20.255 is a particular unavailable address.</em></p></td></tr><tr><td>Limit</td><td>150</td><td><p>Define the IP addresses the DHCP server can lease out.</p><p>Continuing from the above example, if the start address is 192.168.20.100 and the server can lease out 150, available addresses will be from 192.168.20.100 to 192.168.20.249.</p></td></tr><tr><td>Lease time</td><td>12 hours</td><td><p>The duration of an IP lease. Leased-out addresses will expire after the specified period, and you must request a new DHCP lease.</p><p>If the device stays connected, its lease will be renewed after half of the specified amount of time passes.</p><p>For example, if the lease time is 12 hours, then every 6 hours, the device will send a request to the DHCP server asking to renew its lease.</p><p>The lease time can be set in hours (h) or minutes (m). The minimum time that can be specified is 2min (2m).</p></td></tr></tbody></table>

### **DHCP Server > Advanced**

Under the tab of `Advanced Settings`, you can set up more configurations on the DHCP server.

<table data-header-hidden><thead><tr><th width="123.33333333333331">Field </th><th width="109">Default</th><th>Description</th></tr></thead><tbody><tr><td>Field </td><td>Default</td><td>Description</td></tr><tr><td>Dynamic DHCP</td><td>Enable</td><td>Enables dynamic allocation of client addresses. If you disable it, you must input a static IP address on the connected devices.</td></tr><tr><td>Force</td><td>Disable</td><td><p>The DHCP force function ensures that the router will always start its DHCP server, even if another DHCP server is already running in the router’s network.</p><p>*** When connecting the router to another router via LAN cable, the outdoor router will turn to AP mode and obtain the IP address assigned from another router. You will no longer be able to access the router at 192.168.20.1.</p></td></tr><tr><td>IPv4 Netmask</td><td>NA</td><td>Overrides the LAN netmask, thus making the DHCP server think it’s serving a larger or smaller network than it is.</td></tr><tr><td>DHCP Options</td><td>NA</td><td>For example, you can assign an MTU value per DHCP with ‘26,1470’ or ‘option:mtu, 1470’. You can add more options by clicking the plus symbol (Services SMS gateway auto-reply plus symbol.PNG) located next to the field.</td></tr></tbody></table>

## ii. Physical LAN Interface

There are five physical RJ45 ports on the 4G router. LAN Ethernet is bound to the logical port `eth0.1` which includes physical **LAN 1\~4** ports.

## **iii. DHCP Leases**

To check the active DHCP clients, you need to log in to the router admin, go to `Network` > `DHCP & DNS,`Scroll down and find the section of `Active DHCP Leases`.

### **Static Leases**

Static IP leases reserve specific IP addresses to particular devices by binding them to their MAC address. It’s useful when having a stationary device connected to the network that needs to be reached frequently, such as a NAS, printer, camera, etc.

<figure><img src="https://www.outdoorrouter.com/wp-content/uploads/EZR3X_DHCP-DNS_Static-Leases-1400x402.png" alt=""><figcaption></figcaption></figure>

| Field Name   | Default Value | Description                                                     |
| ------------ | ------------- | --------------------------------------------------------------- |
| Hostname     | NA            | A custom name that describe be linked device                    |
| MAC Address  | NA            | MAC address of the linked device                                |
| IPv4 Address | NA            | The desirable IP address that reserved for the specified device |


# Mobile Modem

Monitor status and configure APN and Protocol on the Mobile interface.

## MOBILE STATUS <a href="#mobile-status" id="mobile-status"></a>

Access the router, go to `Network` > `Interfaces`. You can find the `Mobile` interface, which corresponds to the cellular modem. Once you boot up the EZR24 router, the mobile interface automatically connects to mobile networks.

After successfully setting up a mobile internet connection, you can find the below information on the status of both `Mobile`  interfaces.

* **Rx/Tx** indicates the real-time data stream, not the internet speed rate.
* **IPv4** Address is the IP address obtained from the mobile carrier.

You can manually `Stop` use the Mobile interface to disable the mobile connection. If required to `Restart` the portable modem, please **re-connect with the DC power adapter** to force the cellular modem to run a fresh restart.&#x20;

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZwD4SRD-0QUtBmTns%2F-LxZwaTyd-zIIWqw1nTv%2Fimage.png?alt=media&#x26;token=36686012-c6ed-46d2-ae0d-5c9ad8a383c4" alt=""><figcaption><p>Mobile Interface Status</p></figcaption></figure>

## APN SETTINGS <a href="#apn-settings" id="apn-settings"></a>

**APN**, short for Access Point Name, is the mobile network gateway. Generally, the 4G router can use the default APN parameters prebuilt in the cellular modem to set up a connection.

Some mobile carriers or data plans use different APN addresses. Please check the correct APN address with the SIM card provider. You can follow the below guide to set up APN parameters.&#x20;

1. Access the router, go to `Network` > `Interface`. Click the `Edit` button on the row of `Mobile`.<br>
2. In the tab `General Setup` \
   \
   `Protocol`: Keep the default `Mobile Data` unless you need to switch to [`4G-PPP`](/ezr24/manual/firmware/mobile-modem/mobile-protocols)\
   `Modem device`: Use the default `/sys/devices/platform/1e1c0000.xhci/usb2/2-1` \
   \
   **`APN`**: Input the mobile carrier's APN gateway address\
   `PIN`: PIN code of SIM card *\*Usually non-required.*\
   `PAP/CHAP`` `**`username`**: The username of the APN gateway\
   `PAP/CHAP`` `**`password`**: The password of the APN gateway\
   `Authentication Type`: The authentication type. *\*Usually use PAP.*\
   `IP connection Type`: Leave it as "-- Please choose --"*.*\
   `Forbid Roaming`: Enable the checkbox if you need to stop roaming.\
   `Gateway metric`: Leave it as "3"*.*<br>
3. Click `Save & Apply` button on the bottom right corner to apply the new APN parameters. <br>
4. Back to `Network` > `Interfaces`, wait 1-2 minutes until the mobile modem reconnects to the mobile network, then check the updated status of the mobile interface.&#x20;

<div align="left"><figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FHDKjvylU3TLTmcR4etKE%2F4G-Router-Mobile-Modem-Interface-General-Setup-APN.png?alt=media&#x26;token=c9ac5d91-97ac-473a-8631-d9f296ac3f02" alt="" width="188"><figcaption></figcaption></figure></div>

###

### Example of APN Parameters

Below are examples of APN parameters. You can contact the mobile carrier's customer service to acquire the specific APN parameters of your data plan. Here are the internet APN settings for some UK mobile phone operators.

{% tabs %}
{% tab title="United Kingdom" %}

<table data-header-hidden><thead><tr><th width="132">Carrier</th><th>APN Gateway</th><th>Username</th><th width="110">Password</th><th>Authentication</th></tr></thead><tbody><tr><td>Carrier</td><td>APN Gateway</td><td>Username</td><td>Password</td><td>Authentication</td></tr><tr><td><strong>GiffGaff</strong></td><td>giffgaff.com</td><td>giffgaff</td><td>password</td><td>PAP</td></tr><tr><td><strong>O2</strong></td><td>o2.co.uk</td><td>o2web</td><td>password</td><td>PAP</td></tr><tr><td><strong>Tesco Mobile</strong></td><td>prepay.tesco-mobile.com</td><td>tescowap</td><td>password</td><td>PAP</td></tr><tr><td><strong>3 Three</strong></td><td>three.co.uk</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>Virgin</strong></td><td>goto.virginmobile.uk</td><td>user</td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>EE</strong></td><td>everywhere</td><td>eesecure</td><td>secure</td><td>PAP</td></tr><tr><td><strong>Vodafone</strong></td><td>internet (or) wap.vodafone.co.uk</td><td>wap</td><td>wap</td><td>PAP</td></tr></tbody></table>
{% endtab %}

{% tab title="United States" %}
Here are the internet APN settings for some USA mobile phone operators.

<table data-header-hidden><thead><tr><th width="128">Carrier</th><th width="176">APN Gateway</th><th width="126">Username</th><th width="107">Password</th><th>Authentication</th></tr></thead><tbody><tr><td>Carrier</td><td>APN Gateway</td><td>Username</td><td>Password</td><td>Authentication</td></tr><tr><td><strong>AT&#x26;T</strong></td><td>broadband</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>T-Mobile</strong></td><td>fast.t-mobile.com</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>Sprint</strong></td><td>cinet.spcs</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>Verizon</strong></td><td>vzwinternet</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr><tr><td><strong>Twilio</strong></td><td>wireless.twilio.com</td><td>&#x3C;Not set></td><td>&#x3C;Not set></td><td>PAP</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

{% content-ref url="/pages/G3ILn7sMHReXBMiFNXBe" %}
[Mobile Protocols](/ezr24/manual/firmware/mobile-modem/mobile-protocols)
{% endcontent-ref %}

{% content-ref url="/pages/y6qmGwZa02V3HugnlYhM" %}
[Mobile Band Lock](/ezr24/manual/firmware/mobile-modem/mobile-band-lock)
{% endcontent-ref %}


# Mobile Protocols

There are two different mobile protocols built-in the 4G 4 router. The default mobile protocol is Mobile Data. Suggest using the default protocol unless your mobile provider does not support it.

### **Mobile Data Protocol**

The **Mobile Data** protocol is based on **QMI**, *Qualcomm MSM Interface*, a proprietary protocol offering more accessible and faster connections to mobile networks.

Due to the difference in the modem chipsets, the different mobile modems might use other QMI proxies. For example, Sierra modems use the *QMI\_WWAN proxy,* and Quectel modems use the *GobiNet proxy*. These proxies use the same QMI protocol and provide similar working performance.

The primary difference is that *GobiNet* uses kernel space, while *qmi\_wwan* uses user space. And in *qmi\_wwan*, only one process can handle the control port at a given time, while the *GobiNet proxy* allows multiple processes to access the device concurrently.

### **4G-PPP Protocol**

**PPP**, *Point-to-Point Protocol*, is a traditional data link layer communications protocol. PPP protocol has been very widely used and is most flexible for interoperability with devices.

Some mobile carriers might not support QMI protocol to connect to their mobile networks. We must change the mobile protocol from the default *Mobile Data* protocol to the *4G-PPP* protocol.

### Switch to PPP Protocol

Under `Common Configuration` > `General Setup` of the Mobile interface, choose `4G-PPP` on the dropdown menu of `Protocol`. Then click the confirm button `Switch protocol`. It will jump to the 4G-PPP protocol setup page.

Comparing with the `Mobile Data` protocol, the `4G-PPP` protocol has two extra configuration fields, `Service type` and `Dial number`. The other parameters, including APN / PIN / Username / Password, are the same configuration operations as the QMI cellular protocol.

* `Mobile device`: Choose `/dev/ttyUSB2`
* `Service type`: Due to differences in mobile network standards, choose the services below:
  * `UMTS/GRPS` for the UK / European / Australian versions
  * `CDMA/EV-DO` for the American versions
* `Dial number`: Use `*99#` for European standard network, and use `*99***1#` for American standard networks.

Click `Save & Apply` button on the bottom right corner to apply the new APN parameters. Then back to `Network` > `Interfaces`Wait 1-2 minutes until the mobile modem reconnects to the mobile network.&#x20;

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FgcLVCzJ1iGVVx0R5kGrL%2F4G-Router-Firmware-Switch-to-PPP-Protocol.jpg?alt=media&#x26;token=1c5a83d4-2911-4770-8661-65dbcd94f1dc" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Select "Mobile Data" from the protocol field and click the "Switch Protocol" button to switch the protocol back to Mobile Data. Then, configure the parameters as shown on the default [mobile modem settings](/ezr24/manual/firmware/mobile-modem#apn-settings).
{% endhint %}


# Mobile Band Lock

In some rare conditions, such as between two cell towers, we need to lock the 4G router to work on a specific band to get a stable connection or faster speed.

### Supported Mobile Bands

The CAT12 mobile modem on the EZR24-012 router supports the below bands.&#x20;

Before locking the band, please ensure the bands you want to use have at least a "Fair" signal reception in your area. Please refer to the [signal test tutorial](https://www.outdoorrouter.com/field-test-4g-mobile-signal-strength/) to check the signal strength.

<table><thead><tr><th width="328.3641570031964">4G FDD-LTE</th><th width="196.66133863872392">4G TDD-LTE</th><th>3G</th></tr></thead><tbody><tr><td>Band 1/2/3/4/5/7/8/9/12/13/14/17/18/19/20/21/25/26/28/29/30/32/66</td><td>Band 38/39/40/41</td><td>Band 1/2/3/4/5/8/9/19</td></tr></tbody></table>

### Lock Modes & Bands

The EZR24 firmware has integrated a web interface to easily lock network modes and mobile bands.

After accessing the router's admin page, go to "Network > Interfaces > Mobile: Edit." Click the tab  "Advanced Settings."

**Supported Modes** are 3G and 4G. I suggest enabling both of them.\
**Preferred Mode**: Select 3G or 4G on this field.\
**Support Bands:** Pick up the 3G and 4G bands by enabling the checkbox.\
**Signal Refresh Rate:** Suggest inputting "10\~30" seconds.

**UTRAN** is the Radio Access Network Architecture of 3G UMTS, while **EUTRAN** is that of the LTE.

Click the "**Save & Apply**" button on the bottom right corner to take effect of the above settings.

Wait 2\~4 minutes until the mobile interface connects to the cellular network. If it has failed to connect to the mobile network, suggest reviewing the signal reception of the selected bands in your area.

<div align="left"><figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FC5anq0HAaXTmHjiQVd4C%2F4G-Router-Mobile-Modem-Interface-Band-Locking.png?alt=media&#x26;token=74c8e9bc-7b0d-4203-bcae-642d36b9b24d" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %}
The above-mentioned band-locking web UI is not available for the 4G-PPP protocol.
{% endhint %}


# WiFi Hotspots

Wi-Fi hotspots have been turned on by default, and the default Wi-Fi hotspots are Cell-WiFi-xxxx-V4 and V5.

## Wireless Overview

After accessing the router, go to `Network` > `Wireless`. This page lists the Wi-Fi configuration section of the physical radio. You can configure the Wi-Fi hotspot and the Wi-Fi relay.

* **mt7615e2** is the WiFi4 (2.4GHz) WiFi network
* `SSID Cell-WiFi-xxxx-V4 | Mode:`` `**`Master`** is the primary 2.4G WiFi hotspot,&#x20;
* `SSID xxxx | Mode: Client` The WiFi relay connection appears after setting up the WiFi relay.<br>
* **mt7615e5** is the WiFi5 (5.8GHz) WiFi network
* `SSID Cell-WiFi-xxxx-V5 | Mode:`` `**`Master`** is the primary 5.8G WiFi hotspot &#x20;
* `SSID xxxx | Mode: Client` The WiFi relay connection appears after setting up the WiFi relay.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2F2gTESYitTY6bMiKEjIDj%2FEZR24-4G-Router-WiFi-Hotspot-Network-Overview.png?alt=media&#x26;token=4982c41b-3fbf-4bcb-b1ac-2399c1549b78" alt=""><figcaption><p>4G Router WiFi Hotspot Overview</p></figcaption></figure>

## User Status

Go to "***WiFi > User Status***" to check the connected WiFi client devices.

## Wi-Fi Hotspot

Click the "**Edit**" button on the WiFi SSID row to enter the configure section.

#### i. General Setup

In the section "Device Configuration > General Setup," you can monitor the WiFi network status and configure its "Network Mode / Channel / Bandwidth."&#x20;

We suggest keeping the default settings with no changes to avoid conflicts.

#### ii. Advanced Settings

In the "Device Configuration" section, click the tab of "Advanced Settings" to choose the "Country Code / Support Channel / TX Power."

#### iii. Wi-Fi SSID & Password

In the downward section of "**Interface Configuration**," we can edit the WiFi SSID (WiFi hotspot name) on the "**ESSID**" field.

* **ESSID:** WiFi hotspot name
* Mode: Keep the "Access Point"
* Network: Keep the "LAN"
* Hide ESSID: It will hide the WiFi broadcast signals after enabling it.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FrsinMtrm0BygXj7SN86C%2FEZR24-4G-Router-WiFi-Hotspot-Name-ESSID.png?alt=media&#x26;token=3adeaa22-0268-4179-bd68-3f62366e50a4" alt=""><figcaption><p>Edit WiFi Hotspot Name on 4G Router</p></figcaption></figure>

{% hint style="info" %}
After enabling the **Hide ESSID** function, the router stops broadcasting the WiFi hotspot but maintains the WiFi connection when manually entering the WiFi hotspot name and password.

**WMM** (*WiFi Multimedia*) is an automated way of handling Quality of Service (QoS) on the Wi-Fi network that provides improved video and voice performance over the wireless network.
{% endhint %}

Click the "**Wireless Security**" tab to enter the encryption section and configure the WiFi password.

* **Encryption:** Select an encryption method. e.g., *WPA-PSA/WPA2-PSK* is recommended for home and small office networks.
* Cipher: The default "Force CCMP (AES)" is recommended.
* Key Renewal: Leave it blank.
* **Key:** The WiFi password is a secret phrase clients must use to connect to your WiFi network. With WPA-PSK encryption, the Key must be at least eight characters.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FwpfiUbElJ7bXRrLiCUqX%2FEZR24-4G-Router-WiFi-Password-Encryption.png?alt=media&#x26;token=73e8a8ba-c0d2-459b-9677-449109f28a15" alt=""><figcaption><p>Edit WiFi Hotspot Password Encryption on 4G Router</p></figcaption></figure>

Finally, click the "**Save & Apply**" button on the bottom right corner to take effect on the above WiFi settings. It will reboot the WiFi hotspot in 2\~3 minutes.


# WiFi Relay

You can connect the 4G router to another Wi-Fi hotspot to get a backup Internet connection or extend the current Wi-Fi network.

You can connect the 4G router to another WiFi hotspot to get a backup Internet connection or extend the current WiFi network.&#x20;

After accessing the router's admin page, go to the ***"WiFi > WiFi Relay"** page.*

* Click the tab on the top to choose the WiFi relay frequency from the first 2.4GHz and 5G WiFi relays.&#x20;
* Choose "Enable" from the "WiFi Relay" field.
* Click the "**Start to Scan**" button to check the existing WiFi hotspots.
* Click "Join" on the WiFi hotspot you want to connect to from the scan result.
* Input the WiFi password in the "Key" field.
* Click the "Commit" button to join the existing WiFi hotspot.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FDYnFhz72YRv4oGCC5MGW%2FEZR24-4G-Router-WiFi-Relay-Scanner.png?alt=media&#x26;token=6a774cca-b036-4072-a59c-adff0a99d107" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The 4G router will create its subnet, like connecting to an internet modem. The LAN interface on the EZR24 router must use a different subnet from the WiFi hotspot you are connecting.&#x20;

For example, the 4G router IP address is `192.168.20.1` and the WiFi hotspot we are connecting to is using `192.168.1.x` addresses.
{% endhint %}


# Firmware Upgrade

Performing the file-level backup, restore, reset, and firmware upgrade on the 4G router.

## Backup & Restore

The EZR24 router provides an easy way to back up and restore the configurations. We suggest backing up the router configurations before making changes.

### i. Backup Configurations

After accessing the router, navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Backup`. Click the button `Generate archive` to download the archive of current router configurations.

### ii. Restore Configurations

To restore previously saved router configurations from the local PC, please navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Restore`. Click `Choose File` button to select the archive file. Click `Upload archive…` the button to upload the archive.

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2F8rStV6eMniTGyC8bTqLQ%2FEZR24-Backup-Restore-4G-Router-Configurations.png?alt=media&#x26;token=319027f4-b4bf-4a55-87a7-b4494ea7a821" alt=""><figcaption></figcaption></figure>

##

## Flash Firmware

A firmware upgrade will replace the entire current installation with a new version. Before upgrading the firmware, please download the backup file and the correct updated firmware on a computer. You can contact our sales team to get the latest firmware.

1. Navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Flash new firmware image`.&#x20;
2. Click the `Choose File` button to select the firmware file. *\*Usually end with **\*.bin**.*
3. Click `Flash image…` to upload the firmware file.
4. Verify firmware image checksum and proceed.
5. The system indicator flashes while flashing the firmware.
6. Wait 3\~5 minutes until the router comes back online.&#x20;

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2F38Ol9gmAPgXBlfpAaW9z%2FEZR24-Flash-New-4G-Router-Firmware-Image.png?alt=media&#x26;token=7bc3b7b8-11f8-492a-82c0-96131effe829" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

* Enable the checkbox of `Keep setting` will run a standard upgrade that automatically preserves much of the router configuration, like network settings, WiFi settings, the device hostname, and so on.
* If disabled, the checkbox of `Keep settings`, the router **will not** automatically jump back to the front page after successfully flashing the firmware and rebooted. You need to re-access the router admin at `http://192.168.30.1`.
  {% endhint %}

{% hint style="warning" %}
Do not turn off power or disconnect from the PoE adapter while flashing the firmware.
{% endhint %}

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyP0qThX6ed9unX6u%2F-LxZy_Gmcud6ExiBAGgd%2Fimage.png?alt=media&#x26;token=5b13d522-6585-477e-a104-05a53ace8c72" alt=""><figcaption><p>Backup flash firmware on 4G router</p></figcaption></figure>

## Online Upgrade

You can also upgrade the firmware from the cloud server.

1. Navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Online Upgrade`.&#x20;
2. Click the `Check New Version` button.&#x20;
3. It will start to check upgraded firmware and download the updated firmware file to the router's temporary memory space.&#x20;
4. Then, it will automatically run a standard upgrade and keep the previous configurations.
5. Wait 3\~5 minutes until the router comes back online.


# Recovery

Fix the issues on the Internet and wireless networks and rescue the router from misconfigurations.

## Reboot Router

Like a regular computer, the 4G router has a Linux-based operating system. Rebooting the router can solve mysterious problems, fix Internet connectivity issues, and improve security.

The Internet provider assigns a temporary IP address, which can be changed during a timeout. If the router misses the change, the Internet connection might become slow. The same can happen if too many devices are connected to the router. For example, the routers found channels with less traffic and increased performance speeds while rebooting.&#x20;

### i. Soft Reboot

After accessing the router, go to `System` / `Reboot`, you can perform a **soft reboot**.

### ii. Hard Reboot

To do a **hard reboot**, please unplug the PoE adapter, wait a few seconds, and then connect it again.

{% hint style="danger" %}
Do not disconnect from the PoE adapter while flashing firmware and resetting the router.
{% endhint %}

##

## Factory Reset

After a factory reset, the router will erase configurations and return to the factory default settings.

### i. Soft Factory Reset

* After accessing the router, go to `System` > `Backup / Flash Firmware` > `Actions`: `Restore`.&#x20;
* Click the red **`Perform reset`** button and click the *Confirm* button on the *pop-up* window.&#x20;
* The router will go to the System - Erasing page. The system indicator flashes while resetting.
* Wait 3-5 minutes until the router completes the resetting progress and reboots.

### ii. Hard Reset

The 4G router has a *Reset* button between the DC socket and LAN#4 port.&#x20;

1. Power on the device and wait until the router successfully boots up and the System indicator stops flashing.
2. Press and keep pushing the Reset button for 5 seconds.
3. Release the *Reset* button.
4. The router starts resetting the firmware, and the system indicator flashes.
5. Wait 3-5 minutes until the router completes the resetting progress and reboots.

{% hint style="danger" %}

* Do not turn off the power or disconnect from the PoE adapter or power supply while resetting the router.&#x20;
* Before disconnecting from the power source, ensure the router completes the resetting progress and can access the router's admin page.
  {% endhint %}


# Advanced

{% content-ref url="/pages/wRDb5eHqygvBCimusbG4" %}
[Internet & IP](/ezr24/manual/advanced/internet-and-ip)
{% endcontent-ref %}

{% content-ref url="/pages/zIrwHVDiMyJEY9kJaJ6b" %}
[Firewall Settings](/ezr24/manual/advanced/firewall-settings)
{% endcontent-ref %}

{% content-ref url="/pages/0xtdxFXrDGcsm4xlMAfb" %}
[Dynamic DNS](/ezr24/manual/advanced/dynamic-dns)
{% endcontent-ref %}

{% content-ref url="/pages/YXJoM2LFFOWusjB6tV0Z" %}
[Traversal Cloud](/ezr24/manual/advanced/traversal-cloud)
{% endcontent-ref %}

{% content-ref url="/pages/u0Ne0sSOgtZqAsfpWHcf" %}
[Command-line](/ezr24/manual/advanced/command-line)
{% endcontent-ref %}

{% content-ref url="/pages/0cVj2sWr2BpPj7s8N61C" %}
[Bootloader](/ezr24/manual/advanced/bootloader)
{% endcontent-ref %}


# Internet & IP

Run a first quick Internet access test to check Internet connectivity.

## Internet Connection

You can quickly check the mobile connection on the `Device information` section on the front page or go to `Status` > `Overview`.&#x20;

* After successfully setting up an Internet connection on the mobile modem:

  * The `Mobile Connection` field on the column of `Device` information will shows `Connected`.
  * The `Network` section will show the current mobile network gateway in the table of`IPv4 Upstream`.

  \
  *or*<br>
* Go to `Network` > `Interfaces`, the `Mobile` interface will show `Rx/Tx` rates.&#x20;

  * The `Mobile_4`interface shows the `IPv4` IP address. *\*For `QMI protocol` only.*

  \
  *or*<br>
* Go to `Network` > `Diagnostics`
  * Click on the `Ping` button or use the command `ping outdoorrouter.com` on the `Command-line` .
  * it should return `0% packet loss` if everything is alright with the Internet connection.

## IP Address

Go to `Network` > `Interfaces`. On the rows of `Mobile` or `Mobile_4`, you can find the IPv4 IP address obtained by the mobile modem.

### Public IP Address

The mobile carrier usually provides a LAN IP address for the mobile connection.&#x20;

To verify the public IP address, you can first check the above IPv4 IP address obtained by the mobile modem. Then, search *My IP* on *Google* and compare the returned public IP address with the IPv4 mobile IP address.&#x20;

If they are different, it means your router uses a LAN IP address from the carrier.

{% hint style="info" %}
If you have the public IP address and are required to access the router remotely at the public IP address, please refer to the [Changing Web Port](/ezr24/manual/advanced/internet-and-ip/changing-web-port).
{% endhint %}


# Changing Web Port

Guidance of how to change the Web GUI interface port on the 4G router.

The internet operators usually block 80 ports, which are used by the web interface of the 4G router. To access the 4G router remotely on the public IP address, we need to change the port for the web interface.

When the router is turned on, access the command-line interface. Input the below command `vi /etc/lighttpd/lighttpd.conf`. Now, we are in the *command mode* of the VI editor.

* Press i on the keyboard to enter the *insert mode*.
* Scroll down to line No.89. The original code is `#server.port = 81`.
* Delete `#` and change the server port to `880`, for example.
* Press *ESC* on the keyboard. Exit from the *insert mode* to the *command mode*.
* Press `: wq` on the keyboard to save the file and exit to the SSH terminal.

Input the below command to restart Lighttpd. `server /etc/init.d/lighttpd restart`.

```
######### Options that are good to be but not necessary to be changed #######

## bind to port (default: 80)
server.port = 880
```

Now, we should re-login the router admin at `http://192.168.20.1:`**`880`**. If your router has a public IP address, you can access the router at `public-ip-address:880`.

*\*Besides using the VI editor, you can also use an **SFTP** client software, like **WinSCP**, to edit the `lighttpd.conf` file.*


# Firewall Settings

The router firewall controls the forward packet streams from incoming network interfaces to outgoing network interfaces.

Firewall rules add another layer of granularity to what is allowed to be forwarded across interfaces and which packets are allowed to be inputted and outputted.

## Firewall Zones

The firewall can collect interfaces into zones to filter traffic logically. A zone can be configured to any set of interfaces. This simplifies the firewall rule logic somewhat by conceptually grouping the interfaces:

* A rule for a packet originating in a zone must enter the router on one of the zone's interfaces,
* A rule for a packet being forwarded to a zone must be exiting the router on one of the zone's interfaces.

After accessing the router, go to `Network` > `Firewall` to enter the `Firewall - Zone Settings`.The `SYN-flood protection` is enabled by default. You can use the default firewall zone settings below in most conditions.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyv7tzLU4F4jop0jB%2F-LxZz9MrAVtqrSRJv0k4%2Fimage.png?alt=media&#x26;token=9673f210-91f5-4f3b-a4cb-55f2bd4a7c49" alt=""><figcaption><p>Default firewall zone settings</p></figcaption></figure>

## Port Forwards <a href="#port-forwards" id="port-forwards"></a>

Port forwarding is an application of network address translation (NAT) that redirects a communication request from one address and port number combination to another. Port Forwarding allows remote computers to connect the outdoor router within a private local-area network (LAN).

### i. General Settings <a href="#i-general-settings" id="i-general-settings"></a>

Log in to the router, go to `Network` > `Firewall`. \
➀ Under the tab of `General Settings`, change forward to `accept`. \
➁ In the **Zones** section, change the **Forward** on the row of **WAN** from `reject` to `accept`. \
Click the **Save & Apply** button on the bottom right corner.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVQO0M7JyKjsTjBm_%2Fimage.png?alt=media&#x26;token=c44784c9-41e8-4ede-9e25-f13a669aff4b" alt=""><figcaption></figcaption></figure>

### ii. Port Forwards (WAN) <a href="#ii-port-forwards-wan" id="ii-port-forwards-wan"></a>

Click the tab `Port Forwards` to enter the configure section on the **New port forward** section:

1. `Name` : Enter the reference name. e.g., *`Test`*
2. `Protocol`: Select from `TCP`, `UDP`, and `TCP+UDP`

   📌 *If you don't know the protocol, please choose TCP+UDP. Please select TCP or UDP if you are aware of whether it is TCP or UDP. It can effectively reduce resource consumption.*
3. `External zone` : Select `WAN`
4. `External port` : Set the port number you want to access from the external network \
   📌 *Suggest selecting the WAN port between 1025\~25534. Do not use the standard ports occupied by the other services such as 23, 80, 433, 3389, 7700, 10080, etc.*
5. `Internal zone` : Select `LAN`
6. `Internal IP Address` Select from the list of connected intranet hosts \
   📌 *If you can not find the host on the list, please recheck the IP settings on the host.*
7. `Internal port` : Choose the port number that needs to be forwarded from the intranet host
8. Click the button `Save & Apply`

The below example was forwarded to localhost *192.168.30.113:80* to WAN port *1180*. You can access the *80* port on the host of *192.168.30.113* from the public IP address plus port *1180*. It's NOT accessible from the router's local IP, e.g. *192.168.30.1:1180*.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVbryHoe0XevYYz94%2Fimage.png?alt=media&#x26;token=88198e7a-c091-4e2d-b929-e1cc22c9403b" alt=""><figcaption></figcaption></figure>

**NAT Loopback** is turned on after saving a new port forward rule. It allows the intranet terminal to access the local hosts using the public IP address of the routed external network interface. To reduce the consumption of router resources, you can click the **Edit** button on the saved port forward rule list to disable it.

### iii. Intranet Forwards <a href="#iii-intranet-forwards" id="iii-intranet-forwards"></a>

To access another host from the router IP address, we can set up intranet forwarding based on `iptables`. Go to the tab `Custom Rules`, add the new iptable rules. Below are the example codes to forward 192.168.30.113:80 to router IP 192.168.30.1:1180.

`iptables -t nat -A PREROUTING -d 192.168.30.1 -p tcp --dport 1180 -j DNAT --to-destination 192.168.30.113:80 iptables -t nat -A POSTROUTING -d 192.168.30.113 -p tcp --dport 80 -j SNAT --to 192.168.30.1`

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVig1YQr1KWcAIKhO%2Fimage.png?alt=media&#x26;token=a1cf069a-1192-4b21-bded-fdbda916710e" alt=""><figcaption></figcaption></figure>

## Open New Port <a href="#open-new-port" id="open-new-port"></a>

After accessing the router, go to `Network > Firewall > Traffic Rules: Open port on router`. You can add a new port on the router.

* Name: Input name of the new port
* Protocol: Choose from TCP or UDP
* External port: The new port number

After inputting the above parameters, click the `Add` button. Then click `Save & Apply` the button on the bottom right corner. You will find the new port on the `Traffic Rules` list.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVoNZ7iH5kVD9uge9%2Fimage.png?alt=media&#x26;token=ca2c81cb-1b43-44f9-84ea-ee705ec8ec05" alt=""><figcaption></figcaption></figure>


# Dynamic DNS

Dynamic DNS allows that your router can be reached with a fixed hostname while having a dynamically changing IP address.

**Dynamic DNS** service binds a domain name to a public IP on the router. Then, you can access the router remotely from the DDNS domain name without discovering the IP address.

After accessing the router, go to `Services` > `Dynamic DNS`. Modify the fields you need to change. Don't forget to check the `Enabled` option! Click `Save & Apply` the button to save changes.

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyv7tzLU4F4jop0jB%2F-LxZzMVy2CcFWI-y2nWn%2Fimage.png?alt=media&#x26;token=f97f5ddb-1a7e-451c-96f1-111791710ec7" alt=""><figcaption><p>Overview Dynamic DNS</p></figcaption></figure>


# Traversal Cloud

Traversal Cloud is a secure NAT tunnel tool to provide remote control function on the 4G outdoor routers and connected hosts.

After enabling the **Traversal Cloud**, you can access and control the 4G routers anytime, anywhere, on a web browser. It offers the easiest way to look over your networks. No public IP address and DDNS configuration is required. **It’s completely free!**

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZzYuGbAiN0fLsLmCp%2F-LxZzfF5v0Y8MgiDucms%2Fimage.png?alt=media&#x26;token=e42b2709-07d0-4a37-a14d-2ca98b1f5cde" alt=""><figcaption><p>Working principle of Traversal Cloud</p></figcaption></figure>

## **Web Access** <a href="#web-access" id="web-access"></a>

A web proxy is pre-built in the firmware. The traversal cloud is turned off by default. You can follow the below steps to enable it.

1. Log in to the router, go to `Services` > `Traversal Cloud`.
2. Click the checkbox `Enable`, then click the button `Save & Apply`.
3. Now you can access your router at the `Cloud Address` on a web browser.

{% hint style="info" %}
It is recommended to set up a strong router password (go to `System` > `Administration`) before enabling the traversal cloud.
{% endhint %}

## Debug <a href="#debug" id="debug"></a>

If unable to access the cloud address, please check the below factors.

1. Please ensure the traversal cloud has been **enabled**. After enabling the checkbox, please click the `Save & Apply` button.
2. Before accessing the traversal cloud server, the router must have an Internet connection. Please check the Internet connection on the router.
3. If you once turned off the traversal cloud function within a power cycle, please reboot the router to refresh the traversal connection session.


# Command-line

The command-line interface (CLI) means interacting with the router system where the user issues command to the router system in the form of command lines.

Secure Shell (SSH) is a cryptographic network protocol to access the router’s command-line interface. The 4G router offers various ways to access the command-line interface.

## **Web Terminal** <a href="#web-terminal" id="web-terminal"></a>

After accessing the router, go to `System` > `Terminal`. Input the default username `root` and the router password. You will then receive the welcome message on the web terminal interface.

*\* The web terminal is unavailable under the Traversal Cloud mode.*&#x20;

```
OutdoorRouter login: root
Password: <invisible>


BusyBox v1.28.4 () built-in shell (ash)

╔═╗╦ ╦╔╦╗╔╦╗╔═╗╔═╗╦═╗╦═╗╔═╗╦ ╦╔╦╗╔═╗╦═╗
║ ║║ ║ ║  ║║║ ║║ ║╠╦╝╠╦╝║ ║║ ║ ║ ║╣ ╠╦╝
╚═╝╚═╝ ╩ ═╩╝╚═╝╚═╝╩╚═╩╚═╚═╝╚═╝ ╩ ╚═╝╩╚═
---------------------------------------
☼ ☼ ☼       OUTDOOR ROUTER        ❅ ❅ ❅
---------------------------------------

root@OutdoorRouter:~#
```

## SSH Software

### **i. Linux & Mac**

For Linux and Mac computers, the most common tool is Terminal.

* Open a new `Terminal` window, type `ssh root@192.168.20.1` , and press *Enter*.
* If this is your first time logging in, you might be asked to clarify whether you want to log in. In that case, type yes and press. `Enter`.
* Then type in the router’s admin password and press `Enter`  to finish the login process.

{% hint style="info" %}
If the router has changed configurations, you might need to clear the stored SSH essential information with this command. `ssh-keygen -R 192.168.20.1`.
{% endhint %}

<figure><img src="https://758914960-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZzYuGbAiN0fLsLmCp%2F-Lx_-2oH8YOb0yjNhZI7%2Fimage.png?alt=media&#x26;token=427d4a75-5d46-41fe-b828-95e92e5c51f8" alt=""><figcaption></figcaption></figure>

### **ii. Windows**

For the Windows computer, the most common SSH tool is **PuTTY**.&#x20;

* Launch PuTTY and select the SSH option under the `Connection type` field.
* Type in the router’s LAN IP address `192.168.20.1` into the `Host Name` field.
* Type in the SSH port `22` into the `Port`” field.
* Click `Open` button.
* In the next window, type in the login name `root`  and press `Enter`.
* Type in the router’s admin password and press `Enter` again.
* You should be greeted with a message.


# Bootloader

Rescue the 4G router from the "brick" mode.

The router will be stuck in the reboot cycle when the firmware is incomplete or broken. The router keeps rebooting, and WiFi & LAN cannot hold for over 3 minutes.

It usually happens because of deleting critical files or disconnecting from the power supply while resetting or flashing firmware. The EZEN4X series, including the 4G router, has a built-in uBoot bootloader to re-build the firmware system.

### Static LAN Connection

Connect a computer to the LAN port on the router. Then, configure the static IP address below on the computer.&#x20;

Computer IP: 192.168.1.150 \
Router IP: 192.168.1.1 \
Subnet mask: 255.255.255.0 (also called 24 on Windows OS)

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FHyjD1l8wegaqaP2Os6zG%2F4X_uBoot-Steps_Static-IP-Address-LAN.jpg?alt=media&#x26;token=0583e616-e461-4d37-9451-063392c4b644" alt=""><figcaption><p>Example of Static IP Address Setting on Mac computer</p></figcaption></figure>

### Enter uBoot Mode

i. Disconnect the router from the power supply. \
ii. Press and **hold** the "Reset" button on the router and connect to the power supply. \
iii. Hold the reset button for 5 seconds, and the connected LAN port indicator will turn on. Then, release it.&#x20;

Now, we should be able to access the uBoot interface on a web browser by visiting 192.168.1.1.&#x20;

***Note:** If not showing the uBoot interface, please change to another web browser or try to clean the cache and cookie on the web browser.*

<figure><img src="https://299607912-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXrJBTozkgaqqeDtauCDH%2Fuploads%2FD3g5YJWXY999w10kv0sy%2F4X_uBoot-Steps_uBoot-Interface-Rebuild-Firmware.jpg?alt=media&#x26;token=7c68858a-2a38-4c93-80d8-88dc21b56682" alt=""><figcaption><p>uBoot firmware update interface - Rebuild your router firmware system</p></figcaption></figure>

### Rebuild the Router Firmware&#x20;

i. Download the latest firmware for the router. \
ii. Upload the latest firmware on uboot. \
iii. Click the "Choose file" button to load the firmware file.  \
iv. Click the "Update firmware" button to flash the firmware.

***Note:** Please get in touch with us for the download link to the latest firmware file. The correct firmware file should end with **\*.bin**. Do not unzip or modify its contents.*

Wait 5 minutes until the uBoot flashes the new firmware, and the router will reboot automatically.

Change the computer network IP to DHCP client or use the static IP range below.&#x20;

Computer IP: 192.168.20.150 (Between 100\~249) \
Router IP: 192.168.20.1 \
Subnet mask: 255.255.255.0

Do not turn off power while flashing the firmware!


# Troubleshooting

The collection of the problem elimination process.

## Changing Password

**i. Wi-Fi Password**

The default Wi-Fi network is turned on and without the encryption password. You can refer to Wi-Fi SSID & Password to configure the encryption type and password to secure your wireless networks.

**ii. Router Password**

The default router password is `root` or `admin`. After accessing the router at **`http://192.168.20.1`**, go to `System` > `Administration`, you can change the router administration password.&#x20;

*\*The default router username is `root`.*

## Forget Router Password

The default login password is `root` or `admin`. If you have changed the router password and forgotten it, please reset the router to default settings. It will erase the previous configurations, and you can log in to the router again with the above default password.

## Wi-Fi SSID and Password

The Wi-Fi network is turned on by default. The default Wi-Fi SSID is `Cellular-WiFi-xxxxxx`. It's without the encryption password. You can refer to Wi-Fi SSID & Password to configure the encryption type and password to secure your wireless networks.

## Disable Wi-Fi Network

To disable the Wi-Fi network, please access the router at `http://192.168.20.1`, go to `Network` > `Wireless`. You will enter the `Wireless Overview` page.

‌ There is only one radio section of `radio0`. The Wi-Fi hotspot created by the router is in the `mode` of **`Master.`** You can click the **`Disable`** button to turn off the Wi-Fi hotspot.

*\*If the Wi-Fi network is in the `mode` of `Client`, the Wi-Fi network is for the Wi-Fi relay connections.*

## Can Not Find Wi-Fi Hotspot

Please open the case of the 4G router and check the below indicators on the 4G router.

1. **System Indicator**<br>
   * If the system indicator is off, please check the connections of the power adapter and electric outlet.
   * If the system indicator is flashing, please wait 2-3 minutes until the router boots up.<br>

2. **Wi-Fi Indicator** - When the system indicator stays green, check the Wi-Fi indicator.<br>

   * If the Wi-Fi indicator stays green, the Wi-Fi network has been enabled, but no data is streaming on the Wi-Fi network.&#x20;
     * You can try to search for the Wi-Fi hotspot. Remember, you might have changed the Wi-Fi SSID name once before.
     * If you enabled the checkbox `Hide ESSID`, please manually input the device's Wi-Fi SSID name and password.<br>
   * If the Wi-Fi indicator is off, the Wi-Fi network has been disabled. Please access the router with the LAN cable connection and enable the Wi-Fi network.

3. If the LAN cable connection does not work, reset the router to default settings.

## Reset the Router

You can use either a soft or hard reset to erase the configurations on the router and back to the factory settings.

‌ The suggested way is a [**soft reset**](https://indoor.router.works/ezr24/manual/pages/grmt8rnvVpinzDNCMr8G#i.-soft-factory-reset). If unable to access the router, please do a [**hard reset**](/ezr24/manual/firmware/recovery#hard-reset) by clicking the reset button for 5 seconds when the router is turned on.

‌ If the hard reset does not work, please refer to [**EzBoot**](/ezr24/manual/advanced/bootloader) to re-flash the firmware.


# EZR24 - 5G Router

EZR24 5G-NR router has 4x4 5G MIMO and Nano SIM card slot.

The **EZR24** series 5G-NR router has a 5G mobile modem and Nano SIM card slot. Insert a SIM card to access fast-speed 5G new radio mobile networks. It provides Gigabit Ethernet and 1200Mbps WiFi hotspots for massive users, home office appliances, and industrial machines.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FVB3sYOyvkFw42vj8hEef%2F5G-Router-Working-Principle.jpg?alt=media&#x26;token=779b3651-134f-47ce-9077-544b1a24b6f9" alt=""><figcaption></figcaption></figure>

The 5G router supports 3GPP Release 15 NSA and SA operation in sub-6 GHz frequency bands and also supports falling back to 4G LTE connectivity when 5G signals are unavailable.

The EZR24 5G routers support up to 4xMIMO on downlink and uplink channels to provide maximum throughput and stable connections. It is unlocked to work on major mobile networks worldwide. The router has a Nano SIM card slot to connect to your preferred network provider. It also has SMA-female standard antenna ports for external 5G antennas to improve signal reception, especially in remote areas.


# Hardware Overview

The 5G router is an industrial-grade mobile internet gateway with WiFi hotspots and LAN Ethernet.

{% content-ref url="/pages/0QRnjW871XYzQ5bCI3F8" %}
[Package Contents](/ezr24-5g/manual/hardware-overview/package-contents)
{% endcontent-ref %}

{% content-ref url="/pages/dC5HBELn9pPHKjyCmdqI" %}
[Physical Interfaces](/ezr24-5g/manual/hardware-overview/physical-interfaces)
{% endcontent-ref %}

## Hardware Specifications

**5G-NR MOBILE MODEM**

{% tabs %}
{% tab title="EMEA Standard" %}

<table data-header-hidden><thead><tr><th width="174.66666666666666"></th><th width="252"></th><th></th></tr></thead><tbody><tr><td><strong>Specification</strong></td><td><strong>5G NR</strong></td><td><strong>4G LTE</strong></td></tr><tr><td>Category</td><td>3GPP Release 15 NSA/SA operation, Sub-6 GHz</td><td>Download CAT16 Upload CAT18</td></tr><tr><td>Bands:</td><td><p><strong>5G NR SA:</strong><br>N1 2 3 5 7 8 12 20 25 28</p><p>38 40 41 48 66 71 77 78 79<br><strong>5G NR NSA:</strong><br>N38 41 77 78 79</p></td><td><strong>FDD Bands:</strong><br>B1 2 3 4 5 7 8 12 13 14 17 18 19 20 25 26 28 29 30 32 66 71<br><strong>TDD Bands:</strong><br>B34 38 39 40 41 42 43 48</td></tr><tr><td>MIMO Technology:</td><td><strong>Download 4xMIMO</strong><br>N1 2 3 7 25 38 40 41 48 66 77 78 79<br><strong>Upload 2x MIMO</strong> on N41 77 78 79</td><td><strong>Download 4xMIMO</strong><br>B1 2 3 4 7 25 30 32 34 38 39 40 41 42 43 48 66</td></tr><tr><td>Download Speed:</td><td><strong>5G SA:</strong> 2.1Gbps<br><strong>5G NSA:</strong> 2.5Gbps</td><td>1.0Gbps</td></tr><tr><td>Upload Speed:</td><td><strong>5G SA:</strong> 650Mbps<br><strong>5G NSA:</strong> 450Mbps</td><td>200Mbps</td></tr><tr><td>3G WCDMA:</td><td>Band 1 2 3 4 5 8 19 DL42Mbps UL5.76M</td><td></td></tr><tr><td>Temperature:</td><td>Working: -30°C ~ +70°C</td><td></td></tr></tbody></table>
{% endtab %}

{% tab title="American Standard" %}

<table data-header-hidden><thead><tr><th width="164.66666666666666"></th><th width="263"></th><th></th></tr></thead><tbody><tr><td><strong>Specification</strong></td><td><strong>5G NR</strong></td><td><strong>4G LTE</strong></td></tr><tr><td>Category</td><td>3GPP Release 15 NSA/SA operation, Sub-6 GHz</td><td>Download CAT16 Upload CAT18</td></tr><tr><td>Bands:</td><td><strong>5G NR SA &#x26; NSA:</strong><br>N1 2 3 5 7 8 12 20 25 28 38 40 41 48 66 71 77 78 79</td><td><strong>FDD Bands:</strong><br>B1 2 3 4 5 7 8 12 13 14 17 18 19 20 25 26 28 29 30 32 66 71<br><strong>TDD Bands:</strong><br>B35 38 39 40 41 42 43 48</td></tr><tr><td>MIMO Technology:</td><td><strong>Download 4xMIMO</strong><br>N1 2 3 7 25 38 40 41 48 66 77 78 79<br><strong>Upload 2x MIMO</strong> on N41</td><td><strong>Download 4xMIMO</strong><br>B1 2 3 4 7 25 30 32 34 38 39 40 41 42 43 48 66</td></tr><tr><td>Download Speed:</td><td><strong>5G SA:</strong> 2.1Gbps<br><strong>5G NSA:</strong> 2.5Gbps</td><td>1.0Gbps</td></tr><tr><td>Upload Speed:</td><td><strong>5G SA:</strong> 650Mbps<br><strong>5G NSA:</strong> 450Mbps</td><td>200Mbps</td></tr><tr><td>3G WCDMA:</td><td>Band 1 2 3 4 5 6 8 19 DL42Mbps UL5.76M</td><td></td></tr><tr><td>Temperature:</td><td>Working: -30°C ~ +70°C</td><td></td></tr></tbody></table>
{% endtab %}
{% endtabs %}

**EZEN4X - ROUTER MOTHERBOARD**

<table><thead><tr><th width="263">Subjects</th><th>Specifications</th></tr></thead><tbody><tr><td>CPU Chipset:</td><td>MTK7621 MIPS1004Kec</td></tr><tr><td>Clock Speed:</td><td>880MHz</td></tr><tr><td>System Memory:</td><td>DDR3 256Mbyte</td></tr><tr><td>Flash Memory:</td><td>SPI FLASH 32MB</td></tr><tr><td>Modem Socket:</td><td>1x M2.0 (Active) and 1x Mini PCI Express v2.0</td></tr><tr><td>SIM Card Slot:</td><td>Double Nano-SIM Cards (12.3x8.8mm)</td></tr><tr><td>Indicator:</td><td>Power / System / Wi-Fi / Mobile</td></tr><tr><td>Temperature:</td><td>Working: -20 to +70°C<br>Storage: -40 to +85°C</td></tr><tr><td>Humidity:</td><td>0%~100% RH</td></tr><tr><td>Physical Interface:</td><td>1x WAN &#x26; 4x LAN ports<br>8x Antenna sockets (SMA female)<br>1x Nano-SIM card slot<br>1x Reset button</td></tr><tr><td>Measurement:</td><td>Aluminum alloy enclosure: L188xW128xH25mm<br>With aerial: L268xW168xH191mm</td></tr></tbody></table>

#### WIFI HOTSPOTS

<table data-header-hidden><thead><tr><th width="233.33333333333331">Subjects</th><th width="259">WiFi4</th><th>WiFi5</th></tr></thead><tbody><tr><td>Frequency:</td><td><strong>2.4GHz</strong>: 2412~2472 MHz</td><td><strong>5.8GHz</strong>: 5180~5825MHz</td></tr><tr><td>Wi-Fi Channel:</td><td>1~13</td><td>149, 153, 157, 161, 165</td></tr><tr><td>Speed Rate:</td><td>300Mbps</td><td>867Mbps</td></tr><tr><td>Output Power:</td><td>27dBm</td><td>26dBm</td></tr><tr><td>Wi-Fi Standard:</td><td>IEEE 802.11 a/b/p/g/n/ac<br>IEEE 802.3 and IEEE 802.3u</td><td></td></tr><tr><td>MIMO Wi-Fi:</td><td>2T2R Wave 2.0 MU-MIMO</td><td></td></tr><tr><td>Transmission Rate:</td><td>1200Mbps</td><td></td></tr><tr><td>Mesh Wi-Fi:</td><td>EasyMesh standard</td><td></td></tr></tbody></table>

#### RF AERIAL ANTENNAS

<table data-header-hidden><thead><tr><th width="235.26720341281833"></th><th></th></tr></thead><tbody><tr><td>4 x 5G Antenna:</td><td><p>700~960 / 1710~2170 / 2300~2700 / 3400~4900 MHz </p><p>-13±1dBi Gain / ≤ 3.5 V.S.W.R. </p><p>Size: Width 42mm Length 179~209mm Material: ABS</p></td></tr><tr><td>4 x Wi-Fi Antenna:</td><td><p>2x 2.4GHz Wi-Fi Antenna: 2400~2500MHz<br>Gain: 4~5dBi / V.S.W.R.: ≤ 1.92</p><p>2x 5.8GHz Wi-Fi Antenna: 5150~5850MHz<br>Gain: 4~5dBi / V.S.W.R.: ≤ 1.92</p><p>Size: Ø13 x 201 mm / Material: TPEE                                     </p></td></tr><tr><td>Connector:</td><td>SMA Male (Not RP)</td></tr><tr><td>Polarization:</td><td>Vertical</td></tr><tr><td>Impedance:</td><td>50 Ω</td></tr><tr><td>Max Input Power:</td><td>10 Watt</td></tr><tr><td>Temperature:</td><td>Working: -0° to 50° Celsius</td></tr></tbody></table>

#### DC POWER ADAPTER

<table data-header-hidden><thead><tr><th width="235"></th><th></th></tr></thead><tbody><tr><td>Input:</td><td>AC 100~240Volt 50/60Hz 0.5Amps</td></tr><tr><td>Output:</td><td>DC 12Volt 2.0Amps</td></tr><tr><td>Measurement:</td><td>75.7*47.2*31.3mm / 140g<br><em>Depending on the AC plug</em></td></tr><tr><td>AC Plug:</td><td>EU/GB/US/AU standard available<br><em>Ship depends on the destination</em></td></tr><tr><td>DC Jack:</td><td>Outer Ø5.5mm / Inner Ø2.1mm / Length 10mm</td></tr><tr><td>DC Wire:</td><td>Length 1200mm</td></tr><tr><td>Protection:</td><td>Short circuit, overload, and over-voltage</td></tr><tr><td>Certification:</td><td>CE / UL / FCC / DOE / ERP / GS / BS / SAA</td></tr></tbody></table>

**ROUTER FIRMWARE**

<table><thead><tr><th width="236">Subjects</th><th>Functions</th></tr></thead><tbody><tr><td>Router Firmware:</td><td>OpenEzen Series - EV40xx</td></tr><tr><td>Log in:</td><td>IP address: 192.168.20.1<br>Password: root</td></tr><tr><td>Built-in Protocols:</td><td><strong>Mobile:</strong> Mobile-Data (QMI) and PPP<br><strong>WAN:</strong> PPPoE / DHCP / Static<br><strong>LAN:</strong> Static with DHCP server (IPv4 &#x26; IPv6)</td></tr><tr><td>VPN Tunnel:</td><td>PPTP, L2TP, IPSec, OpenVPN, and WireGuard</td></tr><tr><td>Cloud Management:</td><td>Traversal Cloud and Ezen-Cloud (Optional)</td></tr><tr><td>Security:</td><td>Anti DDoS, SPI firewall, IP/Mac/Domain filter, IP &#x26; Mac bind</td></tr><tr><td>Port Forward:</td><td>Virtual server, port triggering, UPnP, DMZ</td></tr><tr><td>Computer:</td><td>Windows / Mac / Linux / etc</td></tr><tr><td>Bootloader:</td><td>uBoot (192.168.1.1)</td></tr></tbody></table>


# Package Contents

Introduction to the components included in the 5G router package.

After receiving the package, please refer to the list and image below to check the components you received.

1 x EZR24-5G router\
4 x 5G paddle antenna\
4 x WiFi whip antenna\
1 x 1-meter LAN cable\
1 x Power adapter

*Note: The AC Plug depends on the destination country.*

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FufYsizfSCcAcxisj7VTF%2FEZR24-X500-5G-Router_Package-Contents.jpg?alt=media&#x26;token=927101bc-0d5d-4449-85f2-f2e79f28b2f0" alt=""><figcaption><p>5G Router Package Contents</p></figcaption></figure>

After receiving your router, please check that all of the above items are in the shipping box. If any components are missing or damaged, please get in touch with our support team immediately.

{% hint style="info" %}
Please retain the original shipping box and packaging for at least 2-4 weeks after receiving your order. We recommend using the shipping box to store power adapters, antennas, cables, manuals, and other included parts when not in use. This helps ensure all pieces remain organized and protected in one place. The box is also helpful if transporting your router setup to another location.
{% endhint %}


# Physical Interfaces

Get known of the physical interfaces on the 5G router.

The 5G-NR Router features multiple SMA-female antenna ports to connect the included 5G NR and Wi-Fi aerials. The 5G router has 8x antenna sockets, 4xLAN, and 1xWAN ports.&#x20;

The antenna sockets are SMA-female connectors. 4G antenna sockets are marked "Mobile 1\~4". Wi-Fi sockets are marked "WiFi4" and "WiFi5".

<figure><img src="https://www.outdoorrouter.com/wp-content/uploads/5G-SIM-Modem-Router-Interfaces.jpg" alt=""><figcaption><p>5G Router Physical Interfaces &#x26; Ports</p></figcaption></figure>

The SMA female antenna ports allow you to attach the provided mobile and Wi-Fi antennas or upgrade to higher gain antenna options to improve coverage based on your signal environment.


# SIM Card & Power

Step-by-step tutorial on inserting a SIM card and booting up the 5G router.

{% content-ref url="/pages/d2Ve45cjnpf3397F388i" %}
[Choose Location](/ezr24-5g/manual/sim-card-and-power/choose-location)
{% endcontent-ref %}

{% content-ref url="/pages/i4sfepNeWTqkW0lCbKu9" %}
[Insert A SIM Card](/ezr24-5g/manual/sim-card-and-power/insert-a-sim-card)
{% endcontent-ref %}

{% content-ref url="/pages/oOw61ACQjQevZsOXTdQi" %}
[Install Antennas](/ezr24-5g/manual/sim-card-and-power/install-antennas)
{% endcontent-ref %}

{% content-ref url="/pages/Q6rImdNFytj4LZT531rT" %}
[Power Supplies](/ezr24-5g/manual/sim-card-and-power/power-supplies)
{% endcontent-ref %}

{% content-ref url="/pages/oi5BP2ZE0870qRVbor6y" %}
[Router Indicators](/ezr24-5g/manual/sim-card-and-power/router-indicators)
{% endcontent-ref %}


# Choose Location

Good mobile signal quality is fundamental to getting a stable and fast internet connection over the mobile network. Please choose a location for the 5G router that has a fair 4G/5G signal reception.

### Mobile Networks Mode

There are various mobile networks, 2G, 3G, 4G, and 5G NR. Please take note of the signal bars and the symbol in the status bar of the mobile phone and compare them with the chart below.

<table><thead><tr><th width="150">Symbol</th><th width="314">Mobile Networks</th><th>Internet Speed</th></tr></thead><tbody><tr><td>5G NR</td><td>Fifth generation mobile network</td><td>Up to 10 Gbps</td></tr><tr><td>4G (LTE)</td><td>Fourth generation or Long term evolution<br>also known as LTE or WiMax</td><td>Up to 1 Gbps</td></tr><tr><td>3G</td><td>Third Generation<br>also known as UMTS / WCDMA / CDMA2000</td><td>Up to 2 Mbps</td></tr><tr><td>2G</td><td>GPRS <br>(General Packet Radio Service)</td><td>Up to 64 Kbps</td></tr><tr><td>No Symbol</td><td>If signal bars get more than 1 bar<br>you can use voice call</td><td>No</td></tr></tbody></table>

### &#x20;Signal Strength

We should input a "Fair" signal level for the 5G router. Typically speaking, 3-5 bars indicate a good signal, while 1-2 bars indicate a poor signal. No bars mean no 5G signal detected.

You can run a basic test on a mobile phone. Insert the SIM card used on the router on a mobile phone. Disable Wi-Fi on the mobile phone and go around to check its network type and signal bars. Then, choose a location with strong and stable signal reception.&#x20;

The below chart shows targeted signal quality values for 4G-LTE and 3G networks.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2Fprr5DZhVQWNpqiv0Riqt%2Fimage.png?alt=media&#x26;token=2c07c988-314a-43d2-877e-06b68e131dcb" alt=""><figcaption><p> Signal Quality Chart</p></figcaption></figure>

{% hint style="info" %}
The numerical value of 2G and 3G networks is RSSI standard.&#x20;

The LTE network is RSRP standard. RSRP means Reference Signal Receive Power.

The signal values are negative numbers. A number that is closer to zero means a stronger signal. For example, -90 dB is more robust than -100 dB.
{% endhint %}


# Insert A SIM Card

The 5G router uses Nano (4FF) SIM card to connect to mobile internet networks.

Please use Nano-SIM cards (12.3x8.8mm) on the 5G router.&#x20;

Please use an activated Nano SIM card in the 5G router. If you are going to use a new SIM card, please follow the instructions from the mobile carrier to activate the SIM card.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxQ1c6Ik5UlOWOQ9j5L%2F-LxZoKJUeZsSpLaRrIH9%2Fimage.png?alt=media&#x26;token=c52857ea-ea77-4650-8459-2cb70c7a9143" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="warning" %}
Please always turn off the power while inserting or removing the SIM card.
{% endhint %}

{% hint style="info" %}

### Clean the SIM Card

If the 4G router does not recognize the SIM card or gets an error message such as "SIM card is unavailable,"

Firstly, please verify if the SIM card was inserted correctly.

Secondly, please check if the SIM card is clean, especially the golden contacts.

Finally, if there is dust/dirt/oil on the SIM card, you can wipe it to clean it.
{% endhint %}

## &#x20;<a href="#insert-sim-cards" id="insert-sim-cards"></a>

## Insert SIM Cards <a href="#insert-sim-cards" id="insert-sim-cards"></a>

1. Turn off the power before inserting SIM cards.
2. Use the included SIM pin to push the pinhole gently until the SIM card holder pops out.
3. Put the primary SIM card in the first SIM#1 slot. Ensure the notch is in the inside direction and the pins face down. There is only one correct way to settle the Nano SIM card into the cardholder.
4. Carefully reposition the SIM card holder in the slot and push it back gently.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2F61hMkDudwwNoZJgiHoW2%2F5G-Router-Insert-Nano-SIM-Card.jpg?alt=media&#x26;token=2af631e2-feb2-4ab2-8583-642753d1827b" alt=""><figcaption><p>5G Router SIM Card Installation</p></figcaption></figure>


# Install Antennas

The 5G router uses MIMO antennas on both mobile and Wi-Fi connections.

Please check the chart and image below about which antenna goes to which socket.

| Antenna Sockets | Antenna Marks                 |
| --------------- | ----------------------------- |
| Mobile 1 \*Main | 5G paddle antenna (Main Port) |
| Mobile 2\~3\~4  | 5G paddle antenna             |
| WiFi 4          | Either WiFi4 whip antenna     |
| WiFi 5          | Either WiFi5 whip antenna     |

The 5G and Wi-Fi antennas have printed marks on their connectors to indicate which ports they attach to for proper configuration. Be sure to connect the 5G, WiFi4, and WiFi5 antennas to their correctly labeled antenna sockets on the router, as shown in the below image.

To install the antennas, twist the antenna connectors clockwise onto the router until securely fastened. Only twist the connectors—do not excessively turn the antenna bodies, as it could damage the antenna pin or internal wiring.

All the antennas have vertical polarization. Ensure all antennas remain upright vertical once installed on the router for the best possible reception and range.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2Fg6fZIVeKx20WK7b99kta%2F5G-NR-RF-Antenna-Installation.jpg?alt=media&#x26;token=d3a4a4c9-862a-4937-b83b-264d766beb61" alt=""><figcaption><p>5G &#x26; WiFi Antenna Installation</p></figcaption></figure>

{% hint style="info" %}
The flat panels of the 5G paddle antennas have a higher performance. Please adjust the paddle direction towards the outside or signal source to receive a better signal.
{% endhint %}

{% hint style="warning" %}
To ensure optimal performance of your 5G router, position the device away from potential sources of radio frequency interference, such as microwave ovens, radio transmission equipment, and high-power electrical appliances.
{% endhint %}


# Power Supplies

The 5G router uses a 12Volt DC power adapter. Please use the correct voltage and current if using other power sources.

The 5G router requires a 12V DC power supply with an appropriate current rating for safe operation. Please use the included power supply on the 5G router.

Connecting the DC power adapter to the 100\~240 Volt AC electrical outlet power, it outputs 12Volt 2Amps DC power to the 4G router.

Once the 5G router is connected to the power source, it will power on automatically, as indicated by the status lights on the front panel.

{% hint style="info" %}
You could exchange the plug if you received more than one power plug. Press the "Push" button and twist the power plug clockwise to remove it.&#x20;

Then, install another plug on the power adapter and twist it in the anti-clockwise direction to tighten it.
{% endhint %}

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-M51RafeYBQXwOdRQkHZ%2F-M51XDrGGaTYq-2uyz9w%2FEZR23-4G-Router_DC-Power-Adapter.jpg?alt=media&#x26;token=0518aa88-58f2-45d1-a4a2-86c6b8978617" alt=""><figcaption></figcaption></figure>

### Alternative DC Power

If you must use the other power sources, please ensure they output stabilized 12Volt 2Amps DC power and have overvoltage & short circuit protections. The correct DC jack is Ø5.5 x 10mm, and the inner pin is Ø2.1mm.&#x20;

Higher voltages and currents can damage the router, and insufficient voltages and currents might not be able to power up the router or reduce the operating performance.


# Router Indicators

Instructions on the status and descriptions of each indicator on the router.

There are four indicators on the 5G router. From top to bottom, the left side is system & Wi-Fi, and the right is Power and Mobile. Below are the indicator descriptions.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FvjVa9XCbOp4dKW8DXZTO%2F5G-Router-Indicators-Working-Lights.jpg?alt=media&#x26;token=b61b2876-8427-4057-8e6d-0b72a4c438b5" alt=""><figcaption><p>5G Router Indicators</p></figcaption></figure></div>

<table><thead><tr><th width="131.4">Indicator</th><th width="92">Status</th><th>Description</th></tr></thead><tbody><tr><td>System</td><td>Green</td><td>This light indicates that the router is receiving power. If it's lit solid green, then the router has booted successfully.</td></tr><tr><td></td><td>Flash</td><td>The router system is booting up. The system indicator flashes while resetting or flashing the firmware.</td></tr><tr><td></td><td>Off</td><td>No light at all indicates that the router is not receiving power. Check the electric outlet and power adapter.</td></tr><tr><td>WiFi</td><td>Green</td><td>This light indicates that the WiFi hotspot is turned on.</td></tr><tr><td></td><td>Flash</td><td>If you are connected to the WiFi hotspot, it will flash green to indicate data going to and from the router. If the router is connected to another WiFi hotspot (WiFi relay), it will also flash because it has the data flow.</td></tr><tr><td></td><td>Off</td><td>If it's off, your router is no longer sending a WiFi signal. You can log in to the router admin and turn on the WiFi hotspot.</td></tr><tr><td>Power</td><td>On</td><td>After connected to the DC power adapter, it will turns on.</td></tr><tr><td>Mobile</td><td>Green</td><td>It shows the mobile connection status. Stay on green means the SIM card slot is activated, but it does not mean it is connected to the mobile network. Please log into the router to check the mobile connection status.</td></tr></tbody></table>


# Firmware

{% content-ref url="/pages/CAvLkG4cBrQxeBgANSC4" %}
[Login Router](/ezr24-5g/manual/firmware/login-router)
{% endcontent-ref %}

{% content-ref url="/pages/aGAxA7KUitPTjvJciK6Y" %}
[System Admin](/ezr24-5g/manual/firmware/system-admin)
{% endcontent-ref %}

{% content-ref url="/pages/Y6e4hSflyYS6y7afAitR" %}
[Network Interfaces](/ezr24-5g/manual/firmware/network-interfaces)
{% endcontent-ref %}

{% content-ref url="/pages/QUfndxIUjwXdrI2GRKFJ" %}
[Mobile Modem](/ezr24-5g/manual/firmware/mobile-modem)
{% endcontent-ref %}

{% content-ref url="/pages/aYEfd13uK7Z3Tuhre9Kp" %}
[WiFi Hotspots](/ezr24-5g/manual/firmware/wifi-hotspots)
{% endcontent-ref %}

{% content-ref url="/pages/JQSP0r0swbGJ8YY1FU02" %}
[Firmware Upgrade](/ezr24-5g/manual/firmware/firmware-upgrade)
{% endcontent-ref %}

{% content-ref url="/pages/ZOx9Ekkf7GsrOn6E7KHJ" %}
[Recovery](/ezr24-5g/manual/firmware/recovery)
{% endcontent-ref %}


# Login Router

Connect a phone or computer to the 5G router via Wi-Fi or Ethernet. And login to the router at the default router IP address 192.168.20.1.

## Connect to Router

After connecting to the electrical outlet via the DC power adapter, the EZR24-5G router will boot up and turn on the Wi-Fi hotspots **`Cell-WiFi-xxxx-V4`** and **`Cell-WiFi-xxxx-V5`** in 2\~3 minutes.&#x20;

#### i. Wi-Fi Connection

The default Wi-Fi hotspot has **`no encryption`**. Connect to this Wi-Fi hotspot on a computer or mobile phone.

#### ii. LAN Connection

You can connect a computer to the LAN ports on the 5G router.&#x20;

#### iii. IP Settings

{% tabs %}
{% tab title="DHCP" %}
The DHCP server is enabled on the 5G router.&#x20;

DHCP dynamically assigns the IP address, gateway, domain name server, and other information to the connected devices. Below are the default DHCP settings.

Router Address (Gateway): `192.168.20.1`\
Subnet Mask: `255.255.255.0 (24)`\
DHCP IP Pool: `192.168.20.100~254`\
DHCP Lease Time: `12 Hours`

The terminal will automatically obtain the local IP address if turned on in DHCP client mode. If the terminal uses the static IP mode, please follow the guidance below to set up the IP address.
{% endtab %}

{% tab title="Static IP" %}
Configure TCP/IP on your connected devices, and make sure the IP address is within `192.168.20.100~249`. The subnet mask should be `255.255.255.0`. The router address should be `192.168.20.1`.&#x20;

On iPhone: Goes to `Settings` > `Wi-Fi` > `Advanced` \
On Android phone: Goes to `Settings` > `WLAN` > `Advanced` \
On Mac: Goes to `System preferences` > `Network` > `Wi-Fi` > `Advanced` > `TCP/IP`

**On Windows:**&#x20;

Goes to `Start` > `Control panel` > `Network and internet` > `Change adapter setting` (on the left window panel) > `Local area connection` > `Properties` (right click) > `TCP/IPv4` (Internet Protocol version 4) > `Properties` > `General`.

Choose `Obtain an IP address automatically` and `Obtain DNS server address automatically` Click `OK` to exit settings.&#x20;

Click `OK` again in the `Local area connection properties` to apply the new configurations.
{% endtab %}
{% endtabs %}

## Login Router

After connecting your smartphone or computer to the router, open a web browser and type **`http://192.168.20.1`** in the URL address bar. Use default password 🔑`root` or `admin` to log in to the 5G router admin.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FudyeWfPjkNjYxKVpaNwU%2FEZR24-4G-Router_Login-4G-Router-Firmware-Authorization-Request.png?alt=media&#x26;token=125fb07d-9ab3-4ee2-a218-f2fcf54d3d21" alt=""><figcaption><p>Login 5G Router Firmware Admin Web UI</p></figcaption></figure>

{% hint style="info" %}
If unable to access router admin with 192.168.20.1, please clear your browser's cache or use the complete URL path below. 🔗<http://192.168.20.1/cgi-bin/luci>
{% endhint %}

{% hint style="warning" %}
The default URL prefix is **http\://** instead of https\://.
{% endhint %}


# System Admin

Here are the basic system settings that should be changed on the 5G router.

After accessing the router admin panel, navigate to ***"System > System"*** from the top menu. We will go to the System Properties page below.

## System Properties

### Time Zone

Under the General Settings tab, click the **"Sync with browser"** button to sync the time. \
The 5G router will automatically sync with the time server after being connected to the internet.

Choose the correct time zone, then click the **"Save & Apply"** button on the bottom right corner to save your new settings.

### Host Name

You can customize the **"Hostname"** to rename the router, which displays on the top left-side corner.

## Administration

Go to ***"System > Administration,"*** input the new custom router password twice in the section of *"Router Password,"*  then click the **"Save & Apply"** button on the bottom right corner.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FvvGCpreUuXfWbGWNseCr%2FEZR24-4G-Router-Password.png?alt=media&#x26;token=96863ca4-808c-46a2-901a-8ed90029e256" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="danger" %}
It is critical to keep the administrator password for your router recorded in a secure location. If this password is lost or forgotten, the only way to regain access to the router dashboard and configuration settings is to perform a hard reset of the firmware, which will erase all custom configurations and return the device to factory default settings.
{% endhint %}


# Network Interfaces

The network interfaces on the 5G router.

After logging in to the router, go to `Network` > `Interfaces` To view and manage the network interfaces.

The brief information of each interface is listed under the second column, including MAC address, Rx (Download), Tx (Upload), Uptime, and IP address.&#x20;

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FueGg1pDCM15YBLGn2Xnh%2F5G-Router-Firmware-3.3-Network-Interfaces.png?alt=media&#x26;token=43b9c788-426d-4eef-9bc5-a77f36603fa5" alt=""><figcaption><p>5G Router Network Interfaces</p></figcaption></figure>

{% hint style="danger" %}
Do not click "Stop" on the LAN interface or "Delete" on any of the interfaces. \
It will make the router malfunction.
{% endhint %}

{% hint style="info" %}

* The color on each interface does not correspond to its connection status.
* Rx/Tx indicates the real-time data stream instead of the internet speed.
  {% endhint %}

###

### LAN (bar-lan)

This is the interface of the leading local intranet network. It is assigned to the physical RJ45 port `eth0.1`. Refer to the below section to configure the local intranet networks.

{% content-ref url="/pages/aOaQqkaQUdm0Z9bg8VK4" %}
[Local Networks](/ezr24-5g/manual/firmware/network-interfaces/local-networks)
{% endcontent-ref %}

###

### Mobile (wwan0)

This is the mobile modem interface.

**Uptime:** The activated mobile connection period.\
**RX/TX:** The real-time data stream on mobile internet.\
**IPv4:** The mobile internet IP address. Mostly a private IP.

Click the "**Edit**" button to change mobile protocol, APN, SIM card, PIN code, etc. Refer to [ Mobile Modem](/ezr24-5g/manual/firmware/mobile-modem) settings.

The 5G router automatically connects to the mobile network when started up. You can manually Stop or Connect the mobile modem by clicking the related buttons. After successfully connecting to the 4G/5G mobile networks, Rx/Tx shows the real-time data stream and the IPv4 IP address.

{% content-ref url="/pages/QUfndxIUjwXdrI2GRKFJ" %}
[Mobile Modem](/ezr24-5g/manual/firmware/mobile-modem)
{% endcontent-ref %}

###

### WAN (eth0.2)

The `WAN` port is bound to the `eth0.2` RJ45 port, which is marked "WAN" on the enclosure.

`DHCP client protocol` It is enabled on the WAN interface and can automatically obtain the IP address after being connected to the LAN port on another internet router or modem. You can use the PPPoE protocol when linking to a landline modem and turning on the bridge mode.


# Local Networks

Configure the LAN interface to set up local intranet networks.

{% hint style="danger" %}
Do not `stop` or `delete` the **LAN (bar-lan)** interface is the DHCP server of local networks and the cornerstone of Ethernet and Wi-Fi functions.
{% endhint %}

## **i. Configure IP Pool**

To modify the DHCP configuration, you need to log in to the router admin, go to `Network` > `Interfaces` on the top menu. Click `Edit` on the row of `LAN` (local area network).

#### **Configuration > General**

In the section of `Common Configuration` > `General Setup`, you can modify the router IP address, netmask, gateway address, broadcast address, and DNS servers.

<table data-header-hidden><thead><tr><th width="171.33333333333331">Field</th><th width="148">Default</th><th>Description</th></tr></thead><tbody><tr><td>Field</td><td>Default</td><td>Description</td></tr><tr><td>IPv4 address</td><td>192.168.20.1</td><td>The IP address that the router uses on the LAN network.</td></tr><tr><td>IPv4 netmask</td><td>255.255.255.0</td><td>Netmask is used to define how “large” the LAN network is.</td></tr><tr><td>IPv4 broadcast</td><td>N/A</td><td>DHCP clients use broadcast to find and send requests to their respective servers.</td></tr></tbody></table>

#### **DHCP Server > General**&#x20;

Scroll down and find the section of `DHCP server` > `General Setup`, you can modify the `DHCP IP pool` and `DHCP lease period`.

The DHCP server can automatically configure connected devices' TCP/IP settings and lease out an IP address from the available IP pool.&#x20;

To disable the DHCP server, you can select the checkbox of `Ignore interface`.

<table data-header-hidden><thead><tr><th width="138.4">Field</th><th width="110">Default</th><th>Description</th></tr></thead><tbody><tr><td>Field</td><td>Default</td><td>Description</td></tr><tr><td>Start</td><td>100</td><td><p>The start of the DHCP IP pool.</p><p>For example, if the router’s LAN IP is 192.168.20.1 and the netmask is 255.255.255.0, a valid IP address should be in the range of [192.168.20.0…192.168.30.254]</p><p>* <em>192.168.20.255 is a particular unavailable address.</em></p></td></tr><tr><td>Limit</td><td>150</td><td><p>Define the IP addresses the DHCP server can lease out.</p><p>Continuing from the above example, if the start address is 192.168.20.100 and the server can lease out 150, available addresses will be from 192.168.20.100 to 192.168.20.249.</p></td></tr><tr><td>Lease time</td><td>12 hours</td><td><p>The duration of an IP lease. Leased-out addresses will expire after the specified period, and you must request a new DHCP lease.</p><p>If the device stays connected, its lease will be renewed after half of the specified amount of time passes.</p><p>For example, if the lease time is 12 hours, then every 6 hours, the device will send a request to the DHCP server asking to renew its lease.</p><p>The lease time can be set in hours (h) or minutes (m). The minimum time that can be specified is 2min (2m).</p></td></tr></tbody></table>

#### **DHCP Server > Advanced**

Under the tab of `Advanced Settings`, you can set up more configurations on the DHCP server.

<table data-header-hidden><thead><tr><th width="141.4">Field </th><th width="116">Default</th><th>Description</th></tr></thead><tbody><tr><td>Dynamic DHCP</td><td>Enable</td><td>Enables dynamic allocation of client addresses. If you disable it, you must input a static IP address on the connected devices.</td></tr><tr><td>Force</td><td>Disable</td><td><p>The DHCP force function ensures that the router will always start its DHCP server, even if another DHCP server is already running in the router’s network.</p><p>*** When connecting the router to another router via LAN cable, the outdoor router will turn to AP mode and obtain the IP address assigned from another router. You will no longer be able to access the router at 192.168.20.1.</p></td></tr><tr><td>IPv4 Netmask</td><td>NA</td><td>Overrides the LAN netmask, thus making the DHCP server think it’s serving a larger or smaller network than it is.</td></tr><tr><td>DHCP Options</td><td>NA</td><td>For example, you can assign an MTU value per DHCP with ‘26,1470’ or ‘option:mtu, 1470’. You can add more options by clicking the plus symbol (Services SMS gateway auto-reply plus symbol.PNG) next to the field.</td></tr></tbody></table>

## ii. Physical LAN Interface

There are five physical RJ45 ports on the EZR24-X500 router. LAN Ethernet is bound to the logical port `eth0.1` which includes physical **LAN 1\~4** ports.&#x20;

## **iii. DHCP Leases**

To check the active DHCP clients, you need to log in to the router admin, go to `Network` > `DHCP & DNS`Scroll down and find the section of `Active DHCP Leases`.

#### **Static Leases**

Static IP leases reserve specific IP addresses to particular devices by binding them to their MAC address. It’s useful when having a stationary device connected to the network that needs to be reached frequently, such as a NAS, printer, camera, etc.

<figure><img src="https://www.outdoorrouter.com/wp-content/uploads/EZR3X_DHCP-DNS_Static-Leases-1400x402.png" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th width="176.95890410958907">Field Name</th><th width="138">Default Value</th><th>Description</th></tr></thead><tbody><tr><td>Hostname</td><td>NA</td><td>A custom name that describe be linked device</td></tr><tr><td>MAC Address</td><td>NA</td><td>MAC address of the linked device</td></tr><tr><td>IPv4 Address</td><td>NA</td><td>The desirable IP address that reserved for the specified device</td></tr></tbody></table>


# Mobile Modem

Monitor status and configure APN and Protocol on the Mobile interface.

## Mobile Status <a href="#mobile-status" id="mobile-status"></a>

Access the router, go to `Network` > `Interfaces`. You can find the `Mobile` interface, which corresponds to the 5G-NR mobile modem. Once you boot up the router, the mobile interface automatically connects to mobile networks.

After successfully setting up a mobile internet connection, you can find the below information on the status of both `Mobile`  interfaces.

* **Rx/Tx** indicates the real-time data stream, not the internet speed rate.
* **IPv4** Address is the IP address obtained from the mobile carrier.

&#x20;

You can manually "**Stop**" the Mobile interface to disable the mobile connection. If you need to "**Restart**" the mobile modem, suggest **Unplugging the DC power adapter** to force the mobile modem to run a fresh restart.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2Fw2kW8VkkGnYKfiFPywEc%2F4G-Router-Mobile-Modem-Interface-Status.png?alt=media&#x26;token=3389775f-ad7b-4dd4-b7b4-d5ded2a36083" alt=""><figcaption><p>Mobile Modem Status</p></figcaption></figure>

## &#x20;<a href="#apn-settings" id="apn-settings"></a>

## APN Settings <a href="#apn-settings" id="apn-settings"></a>

**APN**, short for Access Point Name, is the mobile network gateway. Generally, the 5G router can use the default APN parameters prebuilt in the mobile modem to set up a connection.

Some mobile carriers or data plans use different APN addresses. Please check the correct APN address with the SIM card provider. You can follow the below guide to set up APN parameters.&#x20;

1. Access the router, go to `Network` > `Interface`. Click the `Edit` button on the row of `Mobile`.<br>
2. In the tab `General Setup` \
   \
   `Protocol`: Keep the default `Mobile Data` unless you need to switch to [`4G-PPP`](/ezr24-5g/manual/firmware/mobile-modem/mobile-protocols)\
   `Modem device`: Use the default `/sys/devices/platform/1e1c0000.xhci/usb2/2-1` \
   \
   **`APN`**: Input the mobile carrier's APN gateway address\
   `PIN`: PIN code of SIM card *\*Usually non-required.*\
   `PAP/CHAP`` `**`username`**: The username of the APN gateway\
   `PAP/CHAP`` `**`password`**: The password of the APN gateway\
   `Authentication Type`: Use "**PAP**" or leave it as "--Please choose--."\
   `IP connection Type`: Use "**IPv4 only**" or leave it as "-- Please choose --"*.*\
   `Forbid Roaming`: Enable the checkbox if you need to stop roaming.\
   `Gateway metric`: Leave it as "**3**"*.*<br>
3. Click `Save & Apply` button on the bottom right corner to apply the new APN parameters. <br>
4. Back to `Network` > `Interfaces`Wait 1-2 minutes until the mobile modem reconnects to the mobile network, then check the updated status of the mobile interface.&#x20;

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FDlWLAXV6rT1DWGRDUImn%2F5G-Router_Mobile-Interface-APN-Settings.png?alt=media&#x26;token=9dc0ab70-7387-4f5d-9818-4e0ac547da3c" alt=""><figcaption></figcaption></figure>

The guidance below shows you can check the general APN parameters for major mobile carriers. The best option is to contact your mobile provider for an accurate APN address for your data plan.

{% embed url="<https://www.outdoorrouter.com/apn-settings-for-outdoor-4g-router/>" %}


# Mobile Protocols

Introduction to mobile internet protocols using on the 5G router.

There are three different mobile protocols built in the 5G router. The default mobile protocol is **Mobile Data**. Suggest using the default protocol unless your mobile provider does not support it.&#x20;

### **Mobile Data Protocol**

The default **Mobile Data** protocol supports the below "**QMI Cellular**" and "**PPP**" protocols and works under an advanced mmcli command set. It uses QMI Cellular in priority and automatically switches to PPP protocol when QMI is not supported.

In rare cases, the mobile carrier might request to use the original QMI or PPP protocols, and then you can switch the mobile protocol under the settings of the Mobile interface.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FquihjICaVU5fpluqZfd3%2F5G-Router_Mobile-Protocol-Options.png?alt=media&#x26;token=ac34993d-37ce-4e06-b3d8-a682e520c6a7" alt="" width="375"><figcaption><p>5G Router Mobile Protocol Options</p></figcaption></figure></div>

###

### QMI Cellular Protocol

**QMI**, short for *Qualcomm MSM Interface*, is a proprietary protocol that offers more accessible and faster connections to mobile networks.

Due to the difference in the modem chipsets, the different mobile modems might use other QMI proxies. For example, Sierra modems use the *QMI\_WWAN proxy,* and Quectel modems use the *GobiNet proxy*. These proxies use the same QMI protocol and provide similar working performance.

The primary difference is that *GobiNet* uses kernel space, while *qmi\_wwan* uses user space. In *qmi\_wwan*, only one process can handle the control port at a given time, while the *GobiNet proxy* allows multiple processes to access the device concurrently.

### **PPP Protocol**

**PPP**, *Point-to-Point Protocol*, is a traditional data link layer communications protocol. PPP protocol has been widely used and is the most flexible for device interoperability.

Some mobile carriers might not support the QMI protocol to connect to their mobile networks. So, we must change the mobile protocol from the default *Mobile Data* protocol to the *PPP* protocol.

**Tutorial of switching the mobile protocol**\
<https://www.outdoorrouter.com/4g-mobile-interface-protocol-qmi-and-ppp/>


# WiFi Hotspots

Wi-Fi hotspots have been turned on by default, and the default Wi-Fi hotspots are Cell-WiFi-xxxx-V4 and V5.

## Wireless Overview

After accessing the router, go to `Network` > `Wireless`. This page lists the WiFi configuration section of the physical radio. You can configure the WiFi hotspot and the WiFi relay.

(ra0) **MT7615E 802.11bgn** is the WiFi4 (2.4GHz) WiFi network

* `SSID Cell-WiFi-xxxx-V4 | Mode:`` `**`Master`** is the primary 2.4G WiFi hotspot&#x20;
* `SSID xxxx | Mode: Client` The WiFi relay connection appears after setting up the WiFi relay.

(rax0) **MT7615E 802.11anac** is the WiFi5 (5.8GHz) WiFi network

* `SSID Cell-WiFi-xxxx-V5 | Mode:`` `**`Master`** is the primary 5.8G WiFi hotspot&#x20;
* `SSID xxxx | Mode: Client` The WiFi relay connection appears after setting up the WiFi relay.

<div align="left"><figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FlUw1pDzMynd1NTFpIzXH%2F5G-Router_Wireless-WiFi-Hotspot-Overview.png?alt=media&#x26;token=9681a12e-e1aa-49ef-b60a-c0d44d48d15c" alt="" width="375"><figcaption><p>5G Router WiFi Hotspot Overview</p></figcaption></figure></div>

## Associated Stations

You can check the MAC address, hostname, WiFi signals, and Rx/Tx rate of the linked WiFi client devices.

## WiFi Settings

Click the "**Edit**" button on the WiFi SSID row to enter the configure section.

#### i. General Setup

In the section "Device Configuration > General Setup," you can monitor the WiFi network status and configure its "Network Mode / Channel / Bandwidth / Transmit Power."&#x20;

We suggest keeping the default settings with no changes to avoid conflicts.

#### ii. Advanced Settings

In the "Device Configuration" section, click the tab of "Advanced Settings" to choose the "Country Code / Threshold / etc."

#### iii. Wi-Fi SSID & Password

In the downward section of "**Interface Configuration**," we can edit the WiFi SSID (WiFi hotspot name) on the "**ESSID**" field.

* **ESSID:** WiFi hotspot name
* Mode: Keep the "Access Point"
* Network: Keep the "LAN"
* Hide ESSID: It will hide the WiFi broadcast signals after enabling it.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FGZeo1ppp0NCfnCyCvfKW%2FEZR24-4G-Router-WiFi-Hotspot-Name-ESSID.png?alt=media&#x26;token=3adeaa22-0268-4179-bd68-3f62366e50a4" alt=""><figcaption><p>Edit WiFi Hotspot Name</p></figcaption></figure>

{% hint style="info" %}
After enabling the **Hide ESSID** function, the router stops broadcasting the WiFi hotspot but maintains the WiFi connection when manually entering the WiFi hotspot name and password.

**WMM** (*WiFi Multimedia*) is an automated way of handling Quality of Service (QoS) on the Wi-Fi network that provides improved video and voice performance over the wireless network.
{% endhint %}

Click the "**Wireless Security**" tab to enter the encryption section and configure the WiFi password.

* **Encryption:** Select an encryption method. e.g., *WPA-PSA/WPA2-PSK* is recommended for home and small office networks.
* Cipher: The default "Force CCMP (AES)" is recommended.
* Essential Renewal: Leave it blank.
* **Key:** The WiFi password is a secret phrase clients must use to connect to your WiFi network. With WPA-PSK encryption, the Key must be at least eight characters.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FSjIEZ9ERVb8CKEP6Lt8l%2FEZR24-4G-Router-WiFi-Password-Encryption.png?alt=media&#x26;token=73e8a8ba-c0d2-459b-9677-449109f28a15" alt=""><figcaption><p>Edit WiFi Hotspot Password Encryption </p></figcaption></figure>

Finally, click the "**Save & Apply**" button on the bottom right corner to take effect on the above WiFi settings. It will reboot the WiFi hotspot in 2\~3 minutes.


# WiFi Relay

You can connect the 5G router to another WiFi hotspot to get a backup Internet connection or extend the current WiFi network.

After accessing the router's admin page, go to the ***"WiFi > WiFi Relay"** page.*

* Click the tab on the top to choose the WiFi relay frequency from the first 2.4GHz and 5G WiFi relays.&#x20;
* Choose "Enable" from the "WiFi Relay" field.
* Click the "**Start to Scan**" button to check the existing WiFi hotspots.
* Click "Join" on the WiFi hotspot you want to connect to from the scan result.
* Input the WiFi password in the "Key" field.
* Click the "Commit" button to join the existing WiFi hotspot.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2F6BWrnlaZWsVCeF8EHN2N%2FEZR24-4G-Router-WiFi-Relay-Scanner.png?alt=media&#x26;token=6a774cca-b036-4072-a59c-adff0a99d107" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The 5G router will create its subnet, like connecting to an internet modem. The LAN interface on the 5G router must use a different subnet from the WiFi hotspot you are connecting.&#x20;

For example, the 5G IP address is `192.168.20.1` and the WiFi hotspot we are connecting to is using `192.168.1.x` addresses.
{% endhint %}


# Firmware Upgrade

Performing the file-level backup, restore, reset, and firmware upgrade on the 5G router.

## Backup & Restore

The 5G router provides an easy way to back up and restore the configurations. We suggest backing up the router configurations before making changes.

#### i. Backup Configurations

After accessing the router, navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Backup`. Click the button `Generate archive` to download the archive of current router configurations.

#### ii. Restore Configurations

To restore previously saved router configurations from the local PC, please navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Restore`. Click `Choose File` button to select the archive file. Click the `Upload archive…` button to upload the archive.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FIKFeoc8BwDNFlu9tcBHg%2FEZR24-Backup-Restore-4G-Router-Configurations.png?alt=media&#x26;token=319027f4-b4bf-4a55-87a7-b4494ea7a821" alt=""><figcaption><p>Backup and Restore 5G Router Firmware Settings</p></figcaption></figure>

##

## Flash Firmware

A firmware upgrade will replace the entire current installation with a new version. Before upgrading the firmware, please download the backup file and download the correct firmware file. You can contact our sales team to get the latest firmware.

1. Navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Flash new firmware image`.&#x20;
2. Click the `Choose File` button to select the firmware file. *\*Usually end with **\*.bin**.*
3. Click `Flash image…` to upload the firmware file.
4. Verify firmware image checksum and proceed.
5. The system indicator flashes while flashing the firmware.
6. Wait 3\~5 minutes until the router comes back online.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FVT3UyYJ59z4o2HO1tJGm%2FEZR24-Flash-New-4G-Router-Firmware-Image.png?alt=media&#x26;token=7bc3b7b8-11f8-492a-82c0-96131effe829" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

* Enable the checkbox of `Keep setting` will run a standard upgrade that automatically preserves much of the router configuration, like network settings, WiFi settings, the device hostname, and so on.
* If disabled, the checkbox of `Keep settings`, the router **will not** automatically jump back to the front page after successfully flashing the firmware and rebooting. You need to re-access the router admin at `http://192.168.20.1`.
  {% endhint %}

{% hint style="danger" %}
Do not turn off the power or disconnect from the PoE adapter while flashing the firmware.
{% endhint %}

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyP0qThX6ed9unX6u%2F-LxZy_Gmcud6ExiBAGgd%2Fimage.png?alt=media&#x26;token=5b13d522-6585-477e-a104-05a53ace8c72" alt=""><figcaption><p>Backup flash firmware on 5G router</p></figcaption></figure>

##

## Online Upgrade

You can also upgrade the firmware from the cloud server.

1. Navigate to `System` > `Backup / Flash Firmware` > `Actions`: `Online Upgrade`.&#x20;
2. Click the `Check New Version` button.&#x20;
3. It will start to check upgraded firmware and download the updated firmware file to the router's temporary memory space.&#x20;
4. Then, it will automatically run a standard upgrade and keep the previous configurations.
5. Wait 3\~5 minutes until the router comes back online.


# Recovery

Fix the issues on the Internet and wireless networks and rescue the router from misconfigurations.

## Reboot Router

The 5G router has a Linux-based operating system like a regular computer. Rebooting the router can solve mysterious problems, fix Internet connectivity issues, and improve security.

The Internet provider assigns a temporary IP address, which can be changed during a timeout. If the router misses the change, the Internet connection might become slow. The same can happen if too many devices are connected to the router. For example, the routers found channels with less traffic and increased performance speeds while rebooting.&#x20;

#### i. Soft Reboot

After accessing the router, go to `System` / `Reboot`, you can perform a **soft reboot**.

#### ii. Hard Reboot

To do a **hard reboot**, please unplug the PoE adapter, wait a few seconds, and connect again.

{% hint style="danger" %}
Do not disconnect from the PoE adapter while flashing firmware and resetting the router.
{% endhint %}

##

## Factory Reset

After a factory reset, the router will erase configurations and return to the factory default settings.

### i. Soft Factory Reset&#x20;

1. After accessing the router, go to `System` > `Backup / Flash Firmware` > `Actions`: `Restore`.&#x20;
2. Click the red **`Perform reset`** button and click the *Confirm* button on the *pop-up* window.&#x20;
3. The router will go to the System - Erasing page. The system indicator flashes while resetting.
4. Wait 3-5 minutes until the router completes the resetting progress and reboots.

### ii. Hard Reset

The 5G router has a *Reset* button between the DC socket and LAN#4 port.&#x20;

1. Power on the device and wait until the router successfully boots up. The System indicator stops flashing, and the WiFi indicator turns on.
2. Press and keep pushing the Reset button for 5 seconds.
3. Release the *Reset* button.
4. The router starts resetting the firmware, and the system indicator flashes.
5. Wait 3-5 minutes until the router completes the resetting progress and reboots.

{% hint style="danger" %}

* Do not turn off the power or disconnect from the PoE adapter or power supply while resetting the router.&#x20;
* Before disconnecting from the power source, ensure the router completes the resetting progress and can access the router's admin page.
  {% endhint %}


# Advanced

{% content-ref url="/pages/IXQU1tgYClo3h5iMatFJ" %}
[Internet & IP](/ezr24-5g/manual/advanced/internet-and-ip)
{% endcontent-ref %}

{% content-ref url="/pages/Tg0Y7mXCLqW0UX4XS3JZ" %}
[Firewall Settings](/ezr24-5g/manual/advanced/firewall-settings)
{% endcontent-ref %}

{% content-ref url="/pages/Wpqt6vGNgPZeoGPzGUpP" %}
[Dynamic DNS](/ezr24-5g/manual/advanced/dynamic-dns)
{% endcontent-ref %}

{% content-ref url="/pages/vrzCy3reJUG6xCXI2xmq" %}
[Traversal Cloud](/ezr24-5g/manual/advanced/traversal-cloud)
{% endcontent-ref %}

{% content-ref url="/pages/olS472tWGgvHGno8AQqi" %}
[Command-line](/ezr24-5g/manual/advanced/command-line)
{% endcontent-ref %}

{% content-ref url="/pages/xdp4zCCkQxaFFpGjGyMI" %}
[Bootloader](/ezr24-5g/manual/advanced/bootloader)
{% endcontent-ref %}


# Internet & IP

Run a first quick Internet access test to check Internet connectivity.

## Internet Connection

You can quickly check the mobile connection on the `Device information` section on the front page or go to `Status` > `Overview`.&#x20;

* After successfully setting up an Internet connection on the mobile modem:

  * The `Mobile Connection` field on the column of `Device` information will shows `Connected`.
  * The `Network` section will show the current mobile network gateway in the table of`IPv4 Upstream`.

  \
  *or*<br>
* Go to `Network` > `Interfaces`, the `Mobile` interface will show `Rx/Tx` rates.&#x20;

  * The `Mobile_4`interface shows the `IPv4` IP address. *\*For `QMI protocol` only.*

  \
  *or*<br>
* Go to `Network` > `Diagnostics`
  * Click on the `Ping` button or use the command `ping outdoorrouter.com` on the `Command-line` .
  * it should return `0% packet loss` if everything is alright with the Internet connection.

## IP Address

Go to `Network` > `Interfaces`. On the rows of `Mobile` or `Mobile_4`, you can find the IPv4 IP address obtained by the mobile modem.

### Public IP Address

The mobile carrier usually provides a LAN IP address for the mobile connection.&#x20;

To verify the public IP address, you can first check the above IPv4 IP address obtained by the mobile modem. Then, search *My IP* on *Google* and compare the returned public IP address with the IPv4 mobile IP address.&#x20;

If they are different, it means your router uses a LAN IP address from the carrier.


# Changing Web Port

Guidance of how to change the Web GUI interface port on the 5G router.

The internet operators usually block 80 ports, which are used by the web interface of the 5G router. To access the 5G router remotely on the public IP address, we need to change the port for the web interface.

When the router is turned on, access the command-line interface. Input the below command `vi /etc/lighttpd/lighttpd.conf`. Now, we are in the *command mode* of the VI editor.

* Press "i" on the keyboard to enter the *insert mode*.
* Scroll down to line No.89. The original code is `#server.port = 81`.
* Delete `#` and change the server port to `880`, for example.
* Press *ESC* on the keyboard. Exit from the *insert mode* to the *command mode*.
* Press `: wq` on the keyboard to save the file and exit the SSH terminal.

Input the below command to restart Lighttpd. `server /etc/init.d/lighttpd restart`.

```
######### Options that are good to be but not necessary to be changed #######

## bind to port (default: 80)
server.port = 880
```

Now, we should re-login the router admin at `http://192.168.20.1:`**`880`**. If your router has a public IP address, you can access the router at `public-ip-address:880`.

*\*Besides using the VI editor, you can also use an **SFTP** client software, like **WinSCP**, to edit the `lighttpd.conf` file.*


# Firewall Settings

The router firewall controls the forward packet streams from incoming network interfaces to outgoing network interfaces.

Firewall rules add another layer of granularity to what is allowed to be forwarded across interfaces and which packets are allowed to be inputted and outputted.

## Firewall Zones

The firewall can collect interfaces into zones to filter traffic logically. A zone can be configured to any set of interfaces. This simplifies the firewall rule logic somewhat by conceptually grouping the interfaces:

* A rule for a packet originating in a zone must enter the router on one of the zone's interfaces,
* A rule for a packet being forwarded to a zone must exit the router on one of the zone's interfaces.

After accessing the router, go to `Network` > `Firewall` to enter the `Firewall - Zone Settings`.The `SYN-flood protection` is enabled by default. You can use the default firewall zone settings below in most conditions.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyv7tzLU4F4jop0jB%2F-LxZz9MrAVtqrSRJv0k4%2Fimage.png?alt=media&#x26;token=9673f210-91f5-4f3b-a4cb-55f2bd4a7c49" alt=""><figcaption><p>Default firewall zone settings</p></figcaption></figure>

## &#x20;<a href="#port-forwards" id="port-forwards"></a>

## Port Forwards <a href="#port-forwards" id="port-forwards"></a>

Port forwarding is an application of network address translation (NAT) that redirects a communication request from one address and port number combination to another. Port Forwarding allows remote computers to connect the outdoor router within a private local-area network (LAN).

### i. General Settings <a href="#i-general-settings" id="i-general-settings"></a>

Log in to the router, go to `Network` > `Firewall`. \
➀ Under the tab of `General Settings`, change forward to `accept`. \
➁ In the **Zones** section, change the **Forward** on the row of **WAN** from `reject` to `accept`. \
Click the **Save & Apply** button on the bottom right corner.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVQO0M7JyKjsTjBm_%2Fimage.png?alt=media&#x26;token=c44784c9-41e8-4ede-9e25-f13a669aff4b" alt=""><figcaption></figcaption></figure>

### ii. Port Forwards (WAN) <a href="#ii-port-forwards-wan" id="ii-port-forwards-wan"></a>

Click the tab `Port Forwards` to enter the configure section on the **New port forward** section:

1. `Name` : Enter the reference name. e.g., *`Test`*
2. `Protocol`: Select from `TCP`, `UDP`, and `TCP+UDP`

   📌 *If you don't know the protocol, please choose TCP+UDP. Please select TCP or UDP if you are aware of whether it is TCP or UDP. It can effectively reduce resource consumption.*
3. `External zone` : Select `WAN`
4. `External port` : Set the port number you want to access from the external network \
   📌 *Suggest selecting the WAN port between 1025\~25534. Do not use the standard ports occupied by the other services such as 23, 80, 433, 3389, 7700, 10080, etc.*
5. `Internal zone` : Select `LAN`
6. `Internal IP Address` : Select from the list of connected intranet hosts \
   📌 *If you can not find the host on the list, please recheck the IP settings on the host.*
7. `Internal port` : Choose the port number that needs to be forwarded from the intranet host
8. Click the button `Save & Apply`

The below example was forwarded to localhost *192.168.30.113:80* to WAN port *1180*. You can access the *80* port on the host of *192.168.30.113* from the public IP address plus port *1180*. It's NOT accessible from the router's local IP, e.g., *192.168.30.1:1180*.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVbryHoe0XevYYz94%2Fimage.png?alt=media&#x26;token=88198e7a-c091-4e2d-b929-e1cc22c9403b" alt=""><figcaption><p>5G Router Firewall Port Forwards</p></figcaption></figure>

**NAT Loopback** is turned on after saving a new port forward rule. It allows the intranet terminal to access the local hosts by using the public IP address of the routed external network interface. To reduce the consumption of router resources, you can click the **Edit** button on the saved port forward rule list to disable it.

​

### iii. Intranet Forwards <a href="#iii-intranet-forwards" id="iii-intranet-forwards"></a>

To access another host from the router IP address, we can set up intranet forwarding based on `iptables`. Go to the tab `Custom Rules`, add the new iptable rules. Below are the example codes to forward 192.168.30.113:80 to router IP 192.168.30.1:1180.

`iptables -t nat -A PREROUTING -d 192.168.30.1 -p tcp --dport 1180 -j DNAT --to-destination 192.168.30.113:80 iptables -t nat -A POSTROUTING -d 192.168.30.113 -p tcp --dport 80 -j SNAT --to 192.168.30.1`

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVig1YQr1KWcAIKhO%2Fimage.png?alt=media&#x26;token=a1cf069a-1192-4b21-bded-fdbda916710e" alt=""><figcaption></figcaption></figure>

## &#x20;<a href="#open-new-port" id="open-new-port"></a>

## Open New Port <a href="#open-new-port" id="open-new-port"></a>

After accessing the router, go to `Network > Firewall > Traffic Rules: Open port on router`. You can add a new port to the router.

* Name: Input name of the new port
* Protocol: Choose from TCP or UDP
* External port: The new port number

After inputting the above parameters, click the `Add` button. Then click `Save & Apply` the button on the bottom right corner. You will find the new port on the `Traffic Rules` list.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-MAvUwpP9uQPquAbNyY3%2F-MAvVoNZ7iH5kVD9uge9%2Fimage.png?alt=media&#x26;token=ca2c81cb-1b43-44f9-84ea-ee705ec8ec05" alt=""><figcaption><p>5G Router Firewall Traffic Rules</p></figcaption></figure>


# Dynamic DNS

Dynamic DNS allows that your router can be reached with a fixed hostname while having a dynamically changing IP address.

**Dynamic DNS** service binds a domain name to a public IP on the router. Then, you can access the router remotely from the DDNS domain name without discovering the IP address.

After accessing the router, go to `Services` > `Dynamic DNS`. Modify the fields you need to change. Don't forget to check the `Enabled` option! Click `Save & Apply` the button to save changes.

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZyv7tzLU4F4jop0jB%2F-LxZzMVy2CcFWI-y2nWn%2Fimage.png?alt=media&#x26;token=f97f5ddb-1a7e-451c-96f1-111791710ec7" alt=""><figcaption><p>Overview Dynamic DNS</p></figcaption></figure>


# Traversal Cloud

Traversal Cloud is a secure NAT tunnel tool to provides a remote control function on the 5G router.

After enabling the **Traversal Cloud**, you can access and control the 5G routers anytime, anywhere, on a web browser. It offers the easiest way to look over your networks. No public IP address and DDNS configuration are required. **It’s completely free!**

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZzYuGbAiN0fLsLmCp%2F-LxZzfF5v0Y8MgiDucms%2Fimage.png?alt=media&#x26;token=e42b2709-07d0-4a37-a14d-2ca98b1f5cde" alt=""><figcaption><p>Working principle of Traversal Cloud</p></figcaption></figure>

## &#x20;<a href="#web-access" id="web-access"></a>

## **Web Access** <a href="#web-access" id="web-access"></a>

A web proxy is pre-built in the firmware. The traversal cloud is turned off by default. You can follow the below steps to enable it.

1. Log in to the router, go to `Services` > `Traversal Cloud`.
2. Click the checkbox `Enable`, then click the button `Save & Apply`.
3. Now you can access your router at the `Cloud Address` on a web browser.

{% hint style="info" %}
It is recommended to set up a strong router password (go to `System` > `Administration`) before enabling the traversal cloud.
{% endhint %}

## &#x20;<a href="#debug" id="debug"></a>

## Debug <a href="#debug" id="debug"></a>

If unable to access the cloud address, please check the below factors.

1. Please ensure the traversal cloud has been **enabled**. After enabling the checkbox, please click the `Save & Apply` button.
2. Before accessing the traversal cloud server, the router must have an Internet connection. Please check the Internet connection on the router.
3. If you once turned off the traversal cloud function within a power cycle, please reboot the router to refresh the traversal connection session.


# Command-line

The command-line interface (CLI) means interacting with the router system where the user issues commands to the router system through command lines.

Secure Shell (SSH) is a cryptographic network protocol to access the router’s command-line interface. The 5G router offers various ways to access the command-line interface.

## **Web Terminal** <a href="#web-terminal" id="web-terminal"></a>

After accessing the router, go to `System` > `Terminal`. Input the default username `root` and the router password. You will then receive the welcome message on the web terminal interface.

*\* The web terminal is unavailable under the Traversal Cloud mode.*&#x20;

```
OutdoorRouter login: root
Password: <invisible>


BusyBox v1.28.4 () built-in shell (ash)

╔═╗╦ ╦╔╦╗╔╦╗╔═╗╔═╗╦═╗╦═╗╔═╗╦ ╦╔╦╗╔═╗╦═╗
║ ║║ ║ ║  ║║║ ║║ ║╠╦╝╠╦╝║ ║║ ║ ║ ║╣ ╠╦╝
╚═╝╚═╝ ╩ ═╩╝╚═╝╚═╝╩╚═╩╚═╚═╝╚═╝ ╩ ╚═╝╩╚═
---------------------------------------
☼ ☼ ☼       OUTDOOR ROUTER        ❅ ❅ ❅
---------------------------------------

root@CellularRouter:~#
```

## SSH Software

### **i. Linux & Mac**

The most common tool for Linux and Mac computers is the system "Terminal" tool.

* Open a new `Terminal` window, type `ssh root@192.168.20.1` , and press *Enter*.
* If this is your first time logging in, you might be asked to clarify whether you want to log in. In that case, type yes and press. `Enter`.
* Then type in the router’s admin password and press `Enter`  to finish the login process.

{% hint style="info" %}
If the router has changed configurations, you might need to clear the stored SSH key information with this command. `ssh-keygen -R 192.168.20.1`.
{% endhint %}

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFmeL2Pv0EF2-7nON9%2F-LxZzYuGbAiN0fLsLmCp%2F-Lx_-2oH8YOb0yjNhZI7%2Fimage.png?alt=media&#x26;token=427d4a75-5d46-41fe-b828-95e92e5c51f8" alt=""><figcaption><p>Accessing SSH Terminal on MAC Windows</p></figcaption></figure>

### **ii. Windows**

For Windows computers, the most common SSH tool is **PuTTY**.&#x20;

* Launch PuTTY and select the SSH option under the `Connection type` field.
* Type in the router’s LAN IP address `192.168.20.1` into the `Host Name` field.
* Type in the SSH port `22` into the `Port`” field.
* Click `Open` button.
* In the next window, type in the login name `root`  and press `Enter`.
* Type in the router’s admin password and press `Enter` again.
* You should be greeted with a message.


# Bootloader

Rescue the 5G router from the "brick" mode.

The router will be stuck in the reboot cycle when the firmware is incomplete or broken. The router keeps rebooting, and WiFi & LAN cannot hold for over 3 minutes.

It usually happens because of deleting critical files or disconnecting from the power supply while resetting or flashing firmware. The 5G router has a built-in uBoot bootloader to rebuild the firmware system.

### Static LAN Connection

Connect a computer to the LAN port on the router. Then, configure the static IP address below on the computer.&#x20;

Computer IP: 192.168.1.150 \
Router IP: 192.168.1.1 \
Subnet mask: 255.255.255.0 (also called 24 on Windows OS)

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FaukJgdk5WIYJ1O5tyv8b%2F4X_uBoot-Steps_Static-IP-Address-LAN.jpg?alt=media&#x26;token=0583e616-e461-4d37-9451-063392c4b644" alt=""><figcaption><p>Example of Static IP Address Setting on Mac computer</p></figcaption></figure>

### Enter uBoot Mode

i. Disconnect the router from the power supply. \
ii. Press and **hold** the "Reset" button on the router and connect to the power supply. \
iii. Hold the reset button for 5 seconds. The connected LAN port indicator will turn on then release the reset button.&#x20;

Now, we should be able to access the uBoot interface on a web browser by visiting 192.168.1.1.&#x20;

***Note:** If not showing the uBoot interface, please change to another web browser or try to clean the cache and cookie on the web browser.*

<figure><img src="https://2281776451-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgV6nqomki285by8oRjoy%2Fuploads%2FdBWllkMISSPOACHSRzij%2F4X_uBoot-Steps_uBoot-Interface-Rebuild-Firmware.jpg?alt=media&#x26;token=7c68858a-2a38-4c93-80d8-88dc21b56682" alt=""><figcaption></figcaption></figure>

### Rebuild the Router Firmware&#x20;

i. Download the latest firmware for the router. \
ii. Upload the latest firmware on uboot. \
iii. Click the "Choose file" button to load the firmware file.  \
iv. Click the "Update firmware" button to flash the firmware.

***Note:** Please get in touch with us for the download link to the latest firmware file. The correct firmware file should end with **\*.bin**. Do not unzip or modify its contents.*

Wait 5 minutes until the uBoot flashes the new firmware, and the router will reboot automatically.

Change the computer network IP to DHCP client or use the static IP range below.&#x20;

Computer IP: 192.168.20.150 (Between 100\~249) \
Router IP: 192.168.20.1 \
Subnet mask: 255.255.255.0

Do not turn off power while flashing the firmware!


# Troubleshooting

The collection of the problem elimination process.

## Changing Password

**i. Wi-Fi Password**

The default Wi-Fi network is turned on and without the encryption password. You can refer to Wi-Fi SSID & Password to configure the encryption type and password to secure your wireless networks.

**ii. Router Password**

The default router password is `root` or `admin`. After accessing the router at **`http://192.168.20.1`**, go to `System` > `Administration`, you can change the router administration password.&#x20;

*\*The default router username is `root`.*

## Forget Router Password

The default login password is empty. If you have changed the router password and forgotten it, please reset the router to default settings. It will erase the previous configurations, and you can log in to the router again with the above default password.

## Wi-Fi SSID and Password

The Wi-Fi network is turned on by default. The default Wi-Fi SSIDs are `Cellular-WiFi-xxxxxx-V4 (and V5)`. It's without the encryption password. You can refer to Wi-Fi SSID & Password to configure the encryption type and password to secure your wireless networks.

## Disable Wi-Fi Network

To disable the Wi-Fi network, please access the router at `http://192.168.20.1`, go to `Network` > `Wireless`. You will enter the `Wireless Overview` page.

‌ You can click the **`Disable`** button to turn off the Wi-Fi hotspot.

*\*If the Wi-Fi network is in the `mode` of `Client`, the Wi-Fi network is for the Wi-Fi relay connections.*

## Can Not Find Wi-Fi Hotspot

Please check the below indicators on the EZR24-5G router.

1. **System Indicator**<br>
   * If the system indicator is **off**, please check the connections of the power adapter and electric outlet.
   * If the system indicator is flashing, please wait 2-3 minutes until the router boots up.<br>

2. **Wi-Fi Indicator** - When the system indicator stays green, check the Wi-Fi indicator.<br>

   * If the Wi-Fi indicator stays green, the Wi-Fi network has been enabled, but no data is streaming on the Wi-Fi network.&#x20;
     * You can try to search for the Wi-Fi hotspot. Remember, you might have changed the Wi-Fi SSID name once before.
     * If you enabled the checkbox `Hide ESSID`, please manually input the device's Wi-Fi SSID name and password.<br>
   * If the Wi-Fi indicator is off and the Wi-Fi network has been disabled, please access the router with the LAN cable connection and enable the Wi-Fi network.

3. If the LAN cable connection does not work, reset the router to default settings.

## Reset the Router

You can use either a soft reset or hard reset to erase the configurations on the router and go back to the factory settings.

‌ The suggested way is a [**soft reset**](https://indoor.router.works/ezr24-5g/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#i.-soft-factory-reset). If unable to access the router, please do a [**hard reset**](https://indoor.router.works/ezr24-5g/manual/pages/ZOx9Ekkf7GsrOn6E7KHJ#ii.-hard-reset) by clicking the reset button for 5 seconds when the router is turned on.

‌ If the hard reset does not work, please refer to [**EzBoot**](/ezr24-5g/manual/advanced/bootloader) to rebuild the firmware system.


